WESTECH S7 User Manual page 140

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Appendix
On the Apps screen, tap Settings → Backup and reset → Factory data reset → RESET
DEVICE → ERASE EVERYTHING. Before performing the factory data reset, remember to
make backup copies of all important data stored in the device.
Calls are not connected
• Ensure that you have accessed the right cellular network.
• Ensure that you have not set call barring for the phone number you are dialling.
• Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
• Ensure that you are not covering the built-in microphone.
• Ensure that the microphone is close to your mouth.
• If using a headset, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
• Ensure that you are not blocking the device's internal antenna.
• When you are in areas with weak signals or poor reception, you may lose reception.
You may have connectivity problems due to issues with the service provider's base
station. Move to another area and try again.
• When using the device while moving, wireless network services may be disabled due
to issues with the service provider's network.
The battery icon is empty
Your battery is low. Charge the battery.
The battery does not charge properly (For WESTECH-approved
chargers)
139

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