Troubleshooting - WESTECH S7 User Manual

Appendix
On the Apps screen, tap Settings → Accessibility → Manage accessibility → Import/
Export → Import from My Files. Select a file to import and tap DONE. The accessibility
settings will be updated according to the imported file.
Sharing accessibility settings files
Share accessibility settings files with others via email, Wi-Fi Direct, Bluetooth, and more.
On the Apps screen, tap Settings → Accessibility → Manage accessibility → Share via.
Then, select the accessibility files and tap DONE. Select a sharing method and follow the
onscreen instructions to share the files.

Troubleshooting

Before contacting a WESTECH Service Centre, please attempt the following solutions.
Some situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
• Password: When the device lock feature is enabled, you must enter the password
you set for the device.
• PIN: When using the device for the first time or when the PIN requirement is
enabled, you must enter the PIN supplied with the SIM or USIM card. You can
disable this feature by using the Lock SIM card menu.
• PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN
incorrectly several times. You must enter the PUK supplied by your service provider.
• PIN2: When you access a menu requiring the PIN2, you must enter the PIN2
supplied with the SIM or USIM card. For more information, contact your service
provider.
Your device displays network or service error messages
• When you are in areas with weak signals or poor reception, you may lose reception.
Move to another area and try again. While moving, error messages may appear
repeatedly.
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