LG AVS2400 Owner's Manual
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LG AVS2400 Owner's Manual

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OWNER'S MANUAL
Video Conference Monitor
Please read this manual carefully before operating
your set and retain it for future reference.
MODEL
AVS2400
P/NO : COV30805901
1101(V1.5)
Downloaded from ManualMonitor.com Manuals

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  • Page 1 OWNER’S MANUAL Video Conference Monitor Please read this manual carefully before operating your set and retain it for future reference. MODEL AVS2400 P/NO : COV30805901 1101(V1.5) Downloaded from ManualMonitor.com Manuals...

  • Page 2: Safety Information

    Safety Information Safety Information • A suitable conduit for entries, knock-outs or glands shall CAUTION be provided in the cable entries of this product in the end user. RISK OF ELECTRIC SHOCK • Caution: Danger of explosion if battery is incorrectly DO NOT OPEN replaced.

  • Page 3: Important Safety Instructions

    Safety Information IMPORTANT SAFETY LG Electronics hereby declares that this/ INSTRUCTIONS these product(s) is/are in compliance with the essential requirements and other relevant provisions of Directive 2004/108/EC, 2006/95/ EC, and 2009/125/EC. 1. Read these instructions. 2. Keep these instructions. European representative : 3.

  • Page 4: On Safety

    Safety Information On Safety This unit has been engineered and manufactured to ensure your personal safety, however improper use may result in potential electrical shock or fire hazards. In order to allow the proper operation of all safeguards incorporated in this display, observe the following basic rules for its installation, use, and servicing.

  • Page 5: On Cleaning

    Safety Information Do not press the LCD screen with your finger for a long time as this may cause some afterimages. Some dot defects may appear as Red, Green or Blue spots on the screen. However, this will have no impact or effect on the display performance.

  • Page 6: Table Of Contents

    Contents Contents Attaching the stand Disassembling the stand Using the Kensington security system (optional) Connecting to a PC Connecting Network Safety Information Connecting Power Connecting Headphones IMPORTANT SAFETY INSTRUCTIONS Connecting a Microphone Attaching the back cover On Safety Adjusting the angle of the Monitor and camera On Installation Initial settings for VCS...
  • Page 7 Contents Saving and Restoring a System Locking and Unlocking Entries in the Configuration REDIAL List Copying Screen Text to the Clipboard Removing an Entry from the REDIAL List Downloading Call History Adding a REDIAL List Entry to the Directory Upgrading System Software Managing the Directory Managing Calls from the Web Administration Interface...

  • Page 8: Preparation

    Introduction The LG video conference monitor is designed to be used for video conferencing, enabling people in a different space such as a conference room or office to have a meeting (by seeing, listening and speaking to each other on a screen.)

  • Page 9: Unpacking

    Check your product box for the following items. If there are any missing accessories, contact the local dealer where you purchased your product. The illustrations in this manual may differ from the actual product and item. Video Conference Monitor AVS2400 Quick Setup Guide Optional...

  • Page 10: Overview

    Preparation Overview Front of the VCS b c d e f h i High Definition Camera. Internal microphone. VCS condition Indicator: Lights when the VCS turns on. Remote Sensor: Point the remote control here. : Logo for Headset jack. : Logo for Microphone jack.

  • Page 11: Rear Of The Vcs

    Preparation NOTE OSD lock / unlock function You can lock the current control settings, so that they cannot be inadvertently changed. 1. Press and hold the MENU button for several seconds. The message “OSD LOCKED” should appear. 2. You can unlock the OSD controls at any time by holding the MENU button for several seconds. The message “OSD UNLOCKED”...

  • Page 12: Remote Control

    Preparation Remote Control This remote control provides wireless control of Video conference system functions and enables you to navigate the user interface, place and receive calls. (You cannot control the monitor using this remote control) Button Description Button Description Use this button when the Use this button to mute the system receives a call or to microphones of the near end...

  • Page 13: Installation

    Installation Installation Connections CAUTION Before setting up the monitor, ensure that the power to the monitor, the computer system and other attached devices are turned off. Attaching the stand 1. Lay the VCS with the screen side down on a flat surface. CAUTION Lay a foam mat or soft protective cloth on the surface and then lay the VCS carefully to prevent the camera from breaking and protect the screen from damage.

  • Page 14: Disassembling The Stand

    Installation CAUTION Do not attempt to tighten a screw too tightly. If you do, the thread groove or the grip of the locking nut may become damaged. Tighten a screw to fix a monitor on the stand base so that it does not separate. This may cause an accident. 4.

  • Page 15: Connecting To A Pc

    Installation Connecting to a PC This VCS supports the Plug & Play feature and has built-in speakers. Connect the VCS according to your PC. Refer to the following table. HDMI D-SUB Video O (Digital) O (Analog) Audio O (Digital) HDMI connection Transmits the digital video and audio signals from your PC to the Monitor set.
  • Page 16 Installation D-SUB connection Transmits the analog video signal from your PC to the Monitor set. Connect the PC and the Monitor set with the supplied D-sub 15 pin signal cable as shown in the following illustrations. When using the D-SUB cable Downloaded from ManualMonitor.com Manuals...

  • Page 17: Connecting Network

    Installation Connecting Network Connect the LAN port on the rear of the VCS to your network using the optional LAN cable. This device has two LAN ports. One of them is for network and the other is for PC. If you connect the PC as shown below, you can use the network on the PC and VCS at the same time.

  • Page 18: Connecting Headphones

    Installation Connecting Headphones Connect a headphone cable to the headphone jack at the bottom of the VCS. Headphone connection Connecting a Microphone Connect a microphone to the microphone jack at the bottom of the VCS. To use the external microphone, you have to set the [Active Microphone] option to “Microphone In”...

  • Page 19: Attaching The Back Cover

    Installation Attaching the back cover Attach the back covers when all of the connections are made as shown in the following illustrations. Attaching the back cover Adjusting the angle of the Monitor and camera After installation, adjust the angle of the Monitor and camera in various ways for maximum comfort. It is recommended that the tilt angle of the monitor and camera should not exceed the degrees below in order to maintain an ergonomic and comfortable viewing position.

  • Page 20: Initial Settings For Vcs

    Installation Initial settings for VCS When you access the VCS for the first time, the Initial setting screen appears. Select a language and customize the basic settings. 1. Turn on the unit. System booting will commence. The logo image will be displayed during the system booting. 2.
  • Page 21 Installation 5. Set the options of the Identification menu and press button. • Location: Select the country where the device is located. • Time Zone: Select the city corresponding to the time zone of the system location. • System Name: Enter a descriptive name for the system. The system name is used for far end system. •...
  • Page 22 Installation 7. Set the options of the Network menu and press button. • DHCP: Select this option when a DHCP server is installed on the network to allow IP address assignment. With this setting, the IP address is assigned automatically. If you select this option, IP address, Subnet Mask and Default Gateway options cannot be set.
  • Page 23 Installation • Active Microphone: Select the audio input to use for the active microphone. Auto: Select this option to set the active microphone automatically. If you select this option, basically the unit selects the built-in microphone of the camera. Microphone In: Set this option to use the connected external microphone. Camera 1: Set this option to use the built-in microphone of the camera.

  • Page 24: Main Screen Overview

    Installation Main screen overview Video Call button: Use this button to dial numbers manually. Local Video Window: Displays the current input video of the local camera. The redial list: You can make a call by selecting a number from a list of recently dialed numbers. System information: Displays the system information such as the system name and video number.
  • Page 25 Installation Icon Description Indicates a video call in progress. An orange circle appears to the right of the video icon to indicate a video call in progress. Indicates a voice call in progress. An orange circle appears to the right of the voice icon to indicate a voice call in progress.

  • Page 26: Accessing The System Menu

    Installation Accessing the System Menu 1. On the main screen, press the button to access the System Menu. The system information and the configuration menu are displayed. The system information pages show the configuration and status information about your system. Use the buttons on the remote control to navigate the pages.

  • Page 27: User Preferences Setup

    Installation User Preferences setup Access User Preferences from which you can do the following: • Appearance: Change the appearance of the user interface, including the language, screen saver and screen saver timeout, system sleep timeout, and the duration of time that the user interface appears after a call connects. •...

  • Page 28: Administrator Preferences

    Installation Administrator Preferences Administrator Preferences is protected by password and contains preferences for administrators only. Accessing Administrative Features You can manage your video communications system using the remote control or remotely using a web browser, telnet session, or secure shell (ssh) session. Administration Using the Remote Control To access administrator preferences for configuring the system using the remote control, follow these steps: 1.
  • Page 29 Administration from a Telnet Session You can manage your system from a telnet session. By default, remote access through a telnet session is disabled. LG recommends that you use the web administration interface or an ssh session to manage your system remotely. To enable remote access through a telnet session, select Enabled for the Telnet preference in Administrator Preferences : Security : General.

  • Page 30: Configuring Call Preferences

    Installation Configuring Call Preferences All users can set auto answer options for calls and specify the maximum number of entries to appear in the Redial list. Refer to “Placing a Call” on page 56 for more information. Administrators can configure the maximum call time and bandwidth in Administrator Preferences : Calls. Managing Bandwidth You can specify the maximum bandwidth that an outgoing or incoming call uses by setting the Outgoing Maximum Bandwidth and Incoming Maximum Bandwidth preferences in Administrator Preferences : Calls.

  • Page 31: Configuring Security Preferences

    Controlling Remote Administration By default, remote access to LG video conference system through the web (http), SNMP, and ssh is enabled; remote access through a telnet session is disabled. To enable or disable remote access through any of these mechanisms, configure preferences in Administrator Preferences : Security : General.
  • Page 32 Installation Changing the Administrator Password You can protect the administrator preferences with a secure password to prevent occasional users from changing them. To change the administrator password, follow these steps: 1. From the System Menu, access Administrator Preferences : Security : Passwords. 2.

  • Page 33: Viewing Recent Configuration Changes

    Installation Viewing Recent Configuration Changes As an aid to troubleshooting issues that you may encounter with your system or to quickly access a preference that has been recently changed, view the preferences in Administrator Preferences : Recent. Preferences that have dependencies on other preference settings, such as H.323 and SIP server preferences, may not appear in Recent.
  • Page 34 Installation Selecting the Active Microphone To select a device to serve as the active microphone, navigate to Administrator Preferences : Audio and select a device in the Active Microphone preference. The options that are available for the Active Microphone are Auto (default), Microphone In, and Camera 1.

  • Page 35: Configuring Network Usage

    Installation Configuring Network Usage To configure preferences that affect how your system functions with other servers and devices on your local network, access Administrator Preferences : Network : General. NOTE This unit cannot detect a change to its IP address if the change is due to a change in networks from a wiring closet or through software, such as a change to a router configuration.
  • Page 36 Installation Specifying a VLAN Tag If you have static virtual local area networks (VLANs) configured in your environment, you can configure your system to apply a VLAN tag to outgoing packets and only accept incoming tagged packets that have the same VLAN identifier. To enable this feature, navigate to Administrator Preferences : Network : General : VLAN Tag and specify the VLAN identifier of the VLAN to which the system is assigned.
  • Page 37 To minimize the number of UDP and TCP ports that are available for communication, you can restrict the range by entering values in Administrator Preferences : Network : Reserved Ports. LG recommends that the range you choose, if other than a subset of the default range, begins with a port number greater than 10 000.
  • Page 38 Installation H.323 two-way call required ports: Call Type Number of Required UDP and TCP Ports • 8 UDP ports (6 if presentations are disabled) • 2 TCP ports Video • TCP port 1720 • Each additional video participant added requires 8 UDP ports and 2 TCP ports per H.323 participant.

  • Page 39: Disabling Access To The Local Directory

    Installation Disabling Access to the Local Directory By default, users can place calls using entries in the local directory and add, remove, or modify these entries. For more information, refer to “Placing a Call from the Directory” on page 57. Administrators can disable user access to the local directory by setting Local Directory to Disabled in Administrator Preferences : Directory : General.
  • Page 40 When you enable and configure LDAP preferences to populate the corporate directory, you specify the hostname, login and query parameters, and the refresh interval for reading data from a preconfigured LDAP server. LG recommends that you use an LDAP server configured with an H.350 compliant schema.

  • Page 41: Enabling Telepresence

    Installation Enabling Telepresence You can set the system to telepresence mode in which a conference administrator controls calls from a control panel (such as LifeSize Control or the Call Manager in the web administration interface). Enabling telepresence removes the user interface from view. When the system is idle, only the background image appears in the display.
  • Page 42 Installation Configuring Dialing Options You can choose voice and video dialing options during the initial configuration, when performing a system reset, or at any other time by accessing Administrator Preferences : Communications : General. Receiving Presentations This system can receive and initiate presentations during a call through a secondary H.239 media channel. By default, the presentation function is enabled.
  • Page 43 If you are planning on placing and receiving calls on this system with Microsoft Office Communications Server, LG recommends that administrators choose Microsoft OCS for SIP Server Type in Administrator Preferences : Communications : SIP. The default is Auto. For more information about using Microsoft OCS with LifeSize communications devices, refer to the technical note on the Support page of www.lifesize.com.

  • Page 44: Configuring Appearance Preferences

    Help text appears at the bottom of the screen to assist users in selecting an option for each preference. Administrators can also access these preferences in Administrator Preferences : General, Backgrounds, and Layout. To hide or show LG&LifeSize branding, access Administrator Preferences : Appearance : General : Company Logo. Choose None to hide the branding. The Default option shows the branding.

  • Page 45: Configuring Video Behaviors

    LG recommends that you test this feature for compatibility with your display before using it in your environment. Some displays may appear black when the signal from the system is no longer received, but not enter an energy saving state. Other displays may recognize the loss of the signal and show text indicating this state.

  • Page 46: Configuring System Settings

    Installation Selecting Priority of Quality Metrics for Source Video You can favor sharpness or motion as a priority for the quality of primary video that the system sends to the far end during a call. If you favor sharpness by selecting a smaller number for the Administrator Preferences : Video : Video Quality : Primary Video Motion preference, in lower bandwidth calls the system sends the primary video at a lower frame rate and a higher resolution.
  • Page 47 Installation Rebooting the System automatically You can reboot the system once a day automatically. If you set the Auto Reboot option to Yes, the reboot occurs at 4:02 am local time if the system is asleep. Identifying the System To change the system name, dialing numbers, and geographic location specified for the system, access Administrator Preferences : System : Identification.
  • Page 48 Installation NOTE This is a secure Internet connection, and you may receive an unknown certificate warning. 2. In the login screen, do the following: 2-1. Choose the language in which to display the interface. 2-2. Enter the administrator password. 2-3. Click Submit. 3.

  • Page 49: Using Diagnostics Preferences And Tools

    Installation Restoring Default Settings Administrator preferences contain the configuration of the entire system. You may need to reset the system to its default state to correct unknown problems you may be experiencing or to return to a known configuration. You can reset the system from the user interface.
  • Page 50 Installation Using Camera Diagnostic Preferences You can use the camera diagnostic preferences in User Preferences or Administrator Preferences : Diagnostics to adjust camera brightness and white balance and correct for some types of flicker that may appear in the video. Using Color Bars You can check the monitor condition using the Administrator Preferences : Diagnostics: Color Bars.

  • Page 51: Do Not Disturb

    Installation Do Not Disturb Activate the system Do Not Disturb feature. For more information, refer to “Answering or Rejecting a Call” on page 58. Downloaded from ManualMonitor.com Manuals...

  • Page 52: Exclusive Web Administration Features

    Configuration preferences and options vary across the system software releases. Restoring a system configuration using a file saved from a different model or software release may produce unexpected results. LG recommends that you restore a configuration that was saved from the same system or the same system model and software release.

  • Page 53: Copying Screen Text To The Clipboard

    Installation 3. Close all calls connected to the system. If calls are connected when you perform a restore, a dialog appears prompting you to continue or cancel the restore. If you continue, the system restore process terminates the calls. 4. In the web administration interface, navigate to Preferences : System : System Reset. 5.

  • Page 54: Managing Calls From The Web Administration Interface

    Installation Managing Calls from the Web Administration Interface You can place calls from the Directory tab by selecting an entry and clicking Dial. Dialing an entry from the directory invokes the Call Manager. The Call Manager tab includes all call management features that are available to users. When you move the pointer over an interface element, a tool tip appears to assist you with identifying the call management feature associated with that element.

  • Page 55: Upgrade Error Codes

    The system was unable to decrypt the upgrade image. This typically occurs if the image Decrypt failed is corrupt or compromised. The system is configured for development and can only be upgraded by a LG Developer system representative. Upgrade in progress An upgrade is already in progress.

  • Page 56: Operation

    Operation Operation Near End Video Quality Before you place a call, examine the near end video image of the camera. If the image flickers, colors appear unbalanced, or the image appears too dark, you may need to adjust the room lighting or camera brightness and whitebalance. Placing a Call You can place a video or voice call with your VCS system in the following ways: •...

  • Page 57: Placing A Call From The Directory

    Operation NOTE • Selecting Auto from the Video Call selection before placing a call does not change the bandwidth selection for an entry on the REDIAL list that does not have Auto as its last called bandwidth. • You can adjust the maximum number of entries that appear in the REDIAL list by adjusting the [Maximum Redial Entries] preference in the User Preferences : Calls menu.

  • Page 58: Manually Dialing A Voice Number

    Operation 2. Enter the number you wish to call. The last manually entered number appears by default. To edit the number, use the following keys: • button behaves as the backspace. • button displays the keyboard from which you can enter alphanumeric characters. Use the arrow keys to navigate to the character you wish to enter and press OK.

  • Page 59: Using System Do Not Disturb

    Operation Using System Do Not Disturb You can enable the system Do Not Disturb feature to show only the background image of the main screen with the status and navigation bars and a system Do Not Disturb message. When the system Do Not Disturb feature is enabled, the system responds only to the volume control buttons and the OK button on the remote control.

  • Page 60: Hiding Or Showing User Interface Elements

    Operation Hiding or Showing User Interface Elements By default, the system information, status bar and navigation bar fade from the screen after a call has been connected for 10 seconds. This interval resets after any interaction with the system. You can adjust the duration of the fade out interval by adjusting the Fade Out Timeout preference in User Preferences : Appearance menu.
  • Page 61 Operation Screen Layout Far End Video Near End Video Presentation Near End Video Far End Video Near End Video Far End Video Far End Presentation Far End Video Near End Video Near End Video Near End Video Near End Video During a Presentation Far End Presentation...

  • Page 62: Viewing Call Statistics

    Operation Viewing Call Statistics To view statistical information about a call, follow these steps: 1. During a call, press the button. 2. Audio and video statistics for the current call appear on the screen. Two columns of statistics, Receive and Transmit appear. The total bandwidth used for audio and video appear alongside each column heading.

  • Page 63: Managing The Redial List

    Operation Ending a Call from the REDIAL List To hang up a call from the REDIAL list, follow these steps: 1. Press the button to return to the main screen. 2. On the REDIAL list, an orange LED indicator appears to the left of the voice or video number currently in the call. Use the arrow keys to select the entry.

  • Page 64: Managing The Directory

    Operation Managing the Directory If you have access to the local directory, you can add, remove or edit entries. Adding an Entry to the Local Directory You can create up to 1 000 entries in the local directory. To add an entry to the local directory, follow the steps below: 1.

  • Page 65: Editing An Entry In The Local Directory

    Operation Editing an Entry in the Local Directory You can edit an entry in the local directory. 1. Select the entry you wish to edit. 2. Press the button. 3. Select Edit from the menu, and press OK. 4. Modify values in the Edit Directory Entry dialog. 4-1.

  • Page 66: Monitor Settings

    Monitor settings Monitor settings Customizing OSD settings Navigation button overview Button Description • Displays the main menu. MENU • Enter the MENU option. • Move to the previous menu. • Displays the main menu. • Enter the MODE option. MODE •...
  • Page 67 Monitor settings MENU Supported Input Description PICTURE BRIGHTNESS HDMI (Digital signal input.) You can adjust the level of the Brightness. The lower the level, the softer the image. D-SUB (Analog signal input.) CONTRAST You can adjust the level of the Contrast. Increases or decreases the gradient of the video signal.

  • Page 68: Mode Settings

    Monitor settings OTHERS LANGUAGE HDMI (Digital signal input.) To choose the language in which the control names are displayed. D-SUB (Analog signal input.) POWER HDMI (Digital signal input.) Use this function to set the power indicator on the front side of INDICATOR the monitor to ON or OFF.

  • Page 69: Troubleshooting

    Troubleshooting Troubleshooting Check the following guide for the possible cause of a problem before contacting service. Symptoms Solutions The system power does not turn Check the power cable is connected correctly. Check the input voltage is correct. Check the main power switch is turned on. If the system power does not turn on even if the power cable is connected correctly, please contact the service center.

  • Page 70: Troubleshooting

    Troubleshooting You can not make a call. If a call does not successfully connect, verify that you have dialed a working number and that the far end destination is powered on and available. Verify that the network is ready and available. Network status is indicated at all times in the status bar. If the VCS system is connected to the local network, a green network status icon appears.

  • Page 71: Appendix

    Appendix Appendix Specifications ITEM Specification Viewable image size 60.96 cm Full HD Brightness, Typical 300 cd/m Contrast Ratio, Typical 1000:1 5M:1 Response Time, Typical 5 ms Monitor Display frequency range 1 920 x 1 080 @ 60 Hz Display color 16.7M Digital Controls with 15 Languages OSD...
  • Page 72 Appendix Wide-angle lens with 70 degree field of view 6 mm, 1.3 Mega pixels HD Color fixed camera Camera 1 280 x720p @ 25 to 30 fps Resolution Built-in high sensitivity Microphone G.711, G.722, G.722.1C, G723.1, G.728, G.729, G729a, MPEG-4 -AAC-LC High Definition audio Built-in ringer Audio standard...
  • Page 73 Appendix Up to 500 local directory entries Save, Lock, Remove Redial List features Directory & Address Book Missed call notification Auto-Discovery directory lookup (patent pending) LDAP support / H.350 compliant SNMP System Management Backup and Restore capability Admin and User level password SNMP security alerts Ability to disable HTTP, SSH and Telnet services Security...

  • Page 74: Warranty Card

    When this product is sold through LG Electronics’ resale or distribution partners, LG Electronics reserves the right to collect, repair and return any monitor which has cabinet defilement, including security marking. LG Electronics may also collect units for repair where no suitable replacement is available.
  • Page 75 END USER satisfaction surveys, as deemed necessary by LG Electronics (or LifeSize) Under no circumstances shall LG Electronics (or LifeSize) be liable for any consequential damage caused by the use of a defective product.
  • Page 76 Downloaded from ManualMonitor.com Manuals...

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