Interton Crisp User Manual
  1. Manuals
  2. Brands
  3. Interton Manuals
  4. Hearing Aid
  5. Crisp
  6. User manual

Interton Crisp User Manual

Hide thumbs Also See for Crisp:
Table of Contents

Advertisement

Quick Links

Download this manual
User Guide
Behind-The-Ear (BTE) Models:
Standard Tube
Thin Tube
Interton Crisp
Interton Share
Interton Step
400080011-US-14.10-Rev.B.indd 1
03-12-2014 10:41:51

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Crisp and is the answer not in the manual?

Questions and answers

Related Manuals for Interton Crisp

Summary of Contents for Interton Crisp

  • Page 1 User Guide Behind-The-Ear (BTE) Models: Standard Tube Thin Tube Interton Crisp Interton Share Interton Step 400080011-US-14.10-Rev.B.indd 1 03-12-2014 10:41:51...

  • Page 2: Basic Information

    Hearing instrument model: Left serial number: Right serial number: Receiver tube length: Battery size: Open/standard fitting: Small Medium Large Std. dome Custom mold Open fitting Standard fitting Thin tube options Ear hook 400080011-US-14.10-Rev.B.indd 2 03-12-2014 10:41:53...
  • Page 3 Program Beep Description of when to use Note: Your hearing system might not support all 4 environmental programs. Ask your hearing care professional for details. SPECIFIC FEATURES SUPPORTED BY YOUR HEARING SYSTEM: Delayed on-activation . . . . . . . . . . . . . . . . 12 AutoPhone .

  • Page 4: Thank You

    Thank You Thank you for selecting an Interton hearing system. We are proud of our hearing products and are confi - dent you have chosen one of the best products available. Please familiarize yourself with the information in this guide. It contains important instructions for proper use and care, technical performance information, and other general information about your hearing system.

  • Page 5: Becoming Accustomed To Amplification

    Successfully adapting to the amplification your hearing system provides takes time and consistent use. You will enjoy more benefits from your Interton hearing system by taking the following actions: • Wear the system regularly in order to get comfortable with using it.
  • Page 6 Hearing instrument type designations for models included in this user guide are: Model M70-80, FCC ID: X26M70-80, IC: 6941C-M7080 and Model: M60, FCC ID X26M60, IC: 6941C-M60. Please see page 12 for list of models referring to all types. Statement: This device complies with Part 15 of the FCC Rules and IC rules.
  • Page 7 interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...

  • Page 8: Intended Use

    Intended use Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compen- sate for impaired hearing. The fundamental operating principle of hearing instruments is to receive, amplify, and transfer sound to the ear drum of a hearing impaired person. List of countries: Products without wireless functionality are intended for worldwide sales.
  • Page 9 • The declaration of conformity may be consulted at www.resound.com • In US: FCC CFR 47 Part 15, subpart C. • Other identified applicable international regulatory requirements in countries outside EU and US. Please refer to local country requirements for these areas. •...

  • Page 10: Table Of Contents

    Contents Hearing Instrument(s) model and Inserting/removing hearing instruments . . . . . . . 18 basic information . . . . . . . . . . . . . . . . . . . . . . . 2,3 Volume control (optional) .
  • Page 11 Connecting/Disconnecting audio boots . . . . . . 35 Temperature test, transport and Care and maintenance . . . . . . . . . . . . . . . . . . . 36 storage information .
  • Page 12 Hearing instruments of type Non wireless hearing instru- Hearing instruments of type M70-80 are available in the ments are available in the fol- M60 are available in the fol- following variants: lowing variants: lowing variants: CI370/80-DVIW SR1380-DVI CI365-DIW Open CI370/80-DVIW Open SR1370-DVI CI365-DIW CI270/80-DVIW...

  • Page 13: Instruments Component Identification

    Push button Battery compartment & On/Off switch Sound outlet Front microphone inlet Back microphone inlet (optional) Volume control (optional) Direct audio input Left/Right indicator (Left=Blue/Right=Red) Battery lock (optional) 10. Model 11. Manufacturer 12. Serial number 13. Ear hook 14. Open fitting thin tube Analog VC Digital VC toggle 400080011-US-14.10-Rev.B.indd 13...

  • Page 14: On/Off Function

    Getting started On&Off function When the battery door is closed, the hearing instrument turns on, and the default program will be activ ated. To turn off the hearing instrument, open the battery door. Many individuals can use their fi ngernail to pull it Scan a QR code with your open.

  • Page 15: Inserting/Replacing The Battery

    Delayed on-activation. This function will delay the time in which the hearing instruments turn on by several seconds after the battery compartment is closed. With Delayed on-activation, a beep will be heard for each second of the delay period. Inserting/Replacing the battery 1.
  • Page 16 WARNING 1. Remove the batteries to prevent leakage when the hearing instruments are not in use for an extended period of time. 2. Do not attempt to recharge batteries (Zinc Air) which are not specifically designated as rechargeable because they may leak or explode. 3.

  • Page 17: Low Battery Indicator

    When the battery in the hearing instrument has depleted to a level at which use of the Interton TV Streamer TV and Phone Clip cannot be supported, the hearing instrument will play two sets of descending tones. After this, your hearing instrument and Interton Remote Control will continue to work as usual, but you will not be able to use your Interton TV Streamer and Phone Clip.

  • Page 18: Inserting/Removing Hearing Instruments

    Inserting/Removing hearing instruments Insertion (custom earmolds) 1. Hold the earmold between your thumb and index fi nger and position its sound outlet in your ear canal. 2. Slide the earmold all the way into your ear with a gentle, twisting movement. 3.
  • Page 19 By experimenting, an easier method may be discovered. With proper insertion, hearing instruments should fit snugly but comfortably. If the hearing instruments cause irritation of the ears, contact your hearing care professional. CAUTION Never attempt to modify the shape of the hearing instrument, earmolds, or tubing your- self.
  • Page 20 3. When the dome is place correctly, you should not be able to see the thin tube sticking out when facing a mirror. CAUTION You should never attempt to bend or modify the shape of the thin tube. CAUTION Use only original Interton/GN Hearing consumables e.g. tubes and domes. 400080011-US-14.10-Rev.B.indd 20 03-12-2014 10:42:08...
  • Page 21 Removal (custom earmolds) 1. Hold a portion of your earmold towards the back of the ear. 2. Pull the earmold outward and simultaneously rotate the earmold forward. 3. Consult your hearing care professional if you have difficulties removing the hearing instrument. Removal (domes/custom earmolds with thin tubes) 1.

  • Page 22: Volume Control (Optional)

    Operation of the hearing instrument Volume control (optional) The volume control will allow the volume of hearing instruments to be increased or decreased. 1. To increase the volume, push the volume control up or move the wheel upwards. 2. To decrease the volume, push the volume Scan a QR code with your control down or move the wheel downwards.

  • Page 23: Push Button (Optional)

    Push button Depending on your experience level with hearing in- struments, individual hearing needs, and the type of listening environments you experience, your hearing care professional may activate additional programs. If additional programs have been activated, the following list explains how they work. 1.
  • Page 24 Only applicable to wireless devices. If your hearing system supports wireless functionality and it is paired with wireless accessory like TV Streamer you can activate streaming mode. 1. Push and hold the push button for 2 seconds. 2. You will then hear short melody that indicates streaming mode. To switch back to environmental program push the push button shortly.

  • Page 25: Flight Mode (Wireless Devices Only)

    Scan a QR code with your For Crisp devices: smart phone and watch a It is possible to disable wireless operation by opening and closing the battery com- instruction video.
  • Page 26 For Step devices: It is possible to disable wireless operation by opening and closing the battery compartment three times within a ten second period (open-close, open-close, open-close). Your instruments will now be in flight mode. If the hearing instrument is in flight mode, the hearing instrument must have been operating in flight mode for at least 10 seconds before attempting to enable wireless again.

  • Page 27: Telephone Use

    Telephone use Finding the optimal position for holding a telephone may require practice for some individuals, and one or more of the following suggestions may be helpful. 1. Hold the telephone as you would normally. 2. Hold the telephone towards the top of the ear (closer to where the microphones are).

  • Page 28: Listen To Radio Or Tv

    Listen to radio or TV When listening to the TV or the radio, start out by listening to news commentators since they usually speak clearly, then try other programs. If you find it difficult to listen to TV or radio, your hearing care professional will be able to give you advice on available accessories to enhance your listening capabilities for TV and radio.

  • Page 29: Autophone (Optional)

    AutoPhone (optional) The AutoPhone function, allows your hearing instrument to automatically switch to your tele phone program when a telephone receiver with an AutoPhone magnet is raised to the ear. When the telephone receiver is removed from the ear, the hearing instrument automatically returns to the previous listening program. 400080011-US-14.10-Rev.B.indd 29 03-12-2014 10:42:17...
  • Page 30 Placement of AutoPhone magnets Place AutoPhone magnet on your telephone receiver to allow operation of the AutoPhone function. In order to place AutoPhone magnet properly: 1. Clean the telephone receiver thoroughly. 2. Hold the telephone vertically, in a position similar to when making a telephone call.
  • Page 31 Only use a recommended cleaning agent to clean the telephone prior to placing the magnet on the phone. AutoPhone usage Telephones can be used in a normal manner. A short melody will indicate that the AutoPhone feature has automatically switched the hearing instrument to your telephone program. Initially, you may need to move the telephone receiver slightly to fi nd the best position for reliable AutoPhone activation and good hearing on the telephone.
  • Page 32 WARNING AutoPhone warnings 1. Keep magnets out of reach of pets, children and mentally challenged persons. If a magnet is swallowed, please seek advice from a medical practitioner. 2. The AutoPhone magnet may affect some medical devices or electronic systems. The manufacturer of any magnetically sensitive devices (e.g.
  • Page 33 1. High distortion during dialing or phoning may mean that the magnet is not in the optimal position relative to the telephone receiver. To avoid the issue, please move the magnet to another place on the telephone receiver. 2. Only use magnets supplied by Interton/GN Hearing. 400080011-US-14.10-Rev.B.indd 33 03-12-2014 10:42:18...

  • Page 34: Telecoil (Optional)

    Telecoil (optional) If equipped, a telecoil can be activated by your hearing care professional and accessed through one of the additional programs. A telecoil picks up a telephone’s magnetic signal and converts it to sound. An option- al telephone program may help to improve speech understanding on the telephone. When using a telecoil program, the receiver of the telephone may need to be held closer to the hearing instrument.

  • Page 35: Direct Audio Input (Optional)

    Direct Audio Input (optional) Use of Direct Audio Input (DAI), which enables a direct connection of the hearing instruments to items such as television, radio, and remote microphones, may increase speech understanding for some individuals. The sound source is connected to the hearing instruments by a cable or a wireless FM system to the audio boot.

  • Page 36: Care And Maintenance

    2. Once in place, move the boot in the direction of the battery compartment. 3. Gently click the audio boot onto the hearing instrument. Disconnecting audio boots 4. Press and hold the button on the front side of the audio boot. 5.
  • Page 37 2. Never immerse hearing instruments in water or other liquids, as liquids may cause permanent damage to the hearing instruments. 3. Avoid rough handling of hearing instruments or dropping them on hard surfaces or floors. 4. Do not leave hearing instruments in or near direct heat or sunlight, such as in a hot, parked car, as excessive heat can cause damage or deform the casing.

  • Page 38: Cleaning Earmolds

    Cleaning earmolds 1. Remove the earmold and attached tubing from the hearing instruments prior to cleaning. 2. Clean the earmold using a mild soap, and rinse with lukewarm water. 3. After cleaning, dry earmolds thoroughly and remove any residual water and debris from the tubing utilizing an air Scan a QR code with your bulb and wire loop.

  • Page 39: Cleaning Thin Tubes And Domes

    Cleaning thin tubes and domes 1. Remove thin tubes from hearing instruments before cleaning by unscrewing them counter clockwise. 2. Wipe down thin tubes and domes with a damp cloth. 3. In order to clear the thin tube of moisture and debris, push the black cleaning rod through the thin tube, beginning at the end opposite the dome.

  • Page 40: How To Apply Domes

    How to apply domes It is recommended that your hearing care professional change domes, as incorrect dome re place ment could result in the dome falling out in the ear. Mini domes 1. Push the new dome over the flanges on the thin tube. 2.
  • Page 41 Standard domes Standard domes are mounted in a similar manner to mini domes, but a few extra steps are required. Tulip domes consist of two “petals”. It is important to note that the largest petal is the outermost petal. To ensure this: 1.

  • Page 42: (Wireless Devices Only)

    Only applicable to wireless devices CAUTION General precaution (wireless hearing instrument): When the wireless function is activated, the device uses a low-powered digitally coded transmissions in order to communicate with other wireless devices. Al- though unlikely, nearby electronic devices may be affected. In that case, move the hearing instrument away from the affected electronic device.

  • Page 43: General Warnings

    For use of wireless functionality only use Interton/ GN Hearing accessories. For further guidance regarding e.g. pairing, please refer to the user guide of the relevant Interton/ GN Hearing accessory. This device operates in the frequency range of 2.4 GHz - 2.48 GHz.
  • Page 44 Different types of radiation, e.g. from NMR, MRI or CT scanners, may damage the instrument. There- fore, do not wear the instrument during these or other corresponding scanning procedures. Other types of radiation (burglar alarms, room surveillance systems, radio equipment, mobile telephones etc.) will not damage the instrument.
  • Page 45 External devices connected to the electrical input must be safe according to the requirements of IEC 60601-1-1, IEC 60065, or IEC 60950-1, as appropriate. CAUTION Only connect Interton hearing instruments to Interton/GN Hearing accessories intended and qualified to be used with Interton hearing instruments. If device is broken, do not use.

  • Page 46: Troubleshooting Guide

    TROUBLESHOOTING GUIDE SYMPTOM CAUSE No sound • Not turned on • Dead battery • Battery door will not close • Blocked earmold or tube 400080011-US-14.10-Rev.B.indd 46 03-12-2014 10:42:24...
  • Page 47 POSSIBLE REMEDY PAGE IN THIS USER GUIDE • Turn on by closing the battery door • Replace battery • Insert battery properly • Clean earmold or tube 34, 35 400080011-US-14.10-Rev.B.indd 47 03-12-2014 10:42:24...
  • Page 48 TROUBLESHOOTING GUIDE SYMPTOM CAUSE Not loud • Incorrect earmold placement enough • Blocked earmold or dome • Blocked sound outlet filter • Change in hearing sensitivity • Excessive ear wax • Volume set too low 400080011-US-14.10-Rev.B.indd 48 03-12-2014 10:42:24...
  • Page 49 POSSIBLE REMEDY PAGE IN THIS USER GUIDE • Reinsert earmold • Clean earmold, replace dome, replace filter 34, 35 • Change filter or consult your hearing care professional • Consult your hearing care professional • Consult your physician • Increase the volume control if available or consult your hearing care professional 400080011-US-14.10-Rev.B.indd 49 03-12-2014 10:42:24...
  • Page 50 TROUBLESHOOTING GUIDE SYMPTOM CAUSE Excessive • Incorrect earmold placement whistling / feedback • Incorrect dome placement • Excessive ear wax • Feedback control may need adjustment • Earmold tubing worn or damaged • Thin tube connection loose • Hearing instrument settings not optimal 400080011-US-14.10-Rev.B.indd 50 03-12-2014 10:42:24...
  • Page 51 POSSIBLE REMEDY PAGE IN THIS USER GUIDE • Re-insert earmold carefully • Re-insert dome • Consult your hearing care professional • Consult your hearing care professional • Consult your hearing care professional • Change thin tube or consult your hearing care professional •...
  • Page 52 TROUBLESHOOTING GUIDE SYMPTOM CAUSE Sound • Weak battery distorted / • Improper earmold or dome fit not clear • Hearing instrument damaged • Hearing instrument settings not optimal Wireless does not work • Possible Root Cause - Device is in flight mode If there are any other problems not mentioned in this guide, please contact your hearing care professional.
  • Page 53 • Consult your hearing care professional • Consult your hearing care professional • For Crisp devices with a push button: Open and close the battery compartment. For Crisp de- vices without a push button: Open and close the battery door twice within 10 seconds.

  • Page 54: Technical Data

    Maximum Output (OSPL 90) WIRELESS MINI BTE 2cc Coupler Model: CI365-DIW Open Closed Reference Test Gain (60 dB SPL Input) Full-On Gain (50 dB SPL Input) Maximum Output (90 dB SPL Input) dB SPL 1000 10000 Frequency (Hz) Total Harmonic Distortion 500 Hz Full-On and Reference Test Gain 800 Hz...
  • Page 55 Maximum Output (OSPL 90) WIRELESS BTE (STANDARD) 2cc Coupler Model: CI370-DVIW Open Closed Reference Test Gain (60 dB SPL Input) Full-On Gain (50 dB SPL Input) Maximum Output (90 dB SPL Input) dB SPL 1000 10000 Frequency (Hz) Total Harmonic Distortion 500 Hz Full-On and Reference Test Gain 800 Hz...
  • Page 56 Maximum Output (OSPL 90) WIRELESS POWER BTE 2cc Coupler Model: CI380-DVIW Closed Reference Test Gain (60 dB SPL Input) Full-On Gain (50 dB SPL Input) Maximum Output (90 dB SPL Input) dB SPL 1000 10000 Frequency (Hz) Total Harmonic Distortion 500 Hz Full-On and Reference Test Gain 800 Hz...
  • Page 57 Maximum Output (OSPL 90) MINI BTE 2cc Coupler Model: SR1365-DI Open Closed Reference Test Gain (60 dB SPL Input) Full-On Gain (50 dB SPL Input) Maximum Output (90 dB SPL Input) dB SPL Frequency (Hz) Total Harmonic Distortion 500 Hz Full-On and Reference Test Gain 800 Hz 1600 Hz...
  • Page 58 Maximum Output (OSPL 90) BTE (STANDARD) 2cc Coupler Model: SR1370-DVI Open Closed Reference Test Gain (60 dB SPL Input) Full-On Gain (50 dB SPL Input) Maximum Output (90 dB SPL Input) dB SPL Frequency (Hz) Total Harmonic Distortion 500 Hz Full-On and Reference Test Gain 800 Hz 1600 Hz...
  • Page 59 Maximum Output (OSPL 90) POWER BTE 2cc Coupler Model: SR1380-DVI Closed Reference Test Gain (60 dB SPL Input) Full-On Gain (50 dB SPL Input) Maximum Output (90 dB SPL Input) dB SPL Frequency (Hz) Total Harmonic Distortion 500 Hz Full-On and Reference Test Gain 800 Hz 2cc Coupler Full-on gain...
  • Page 60 Maximum Output (OSPL 90) MINI BTE 2cc Coupler Model: ST465-DW, ST265-DW Open Closed Reference Test Gain (60 dB SPL Input) Full-On Gain (50 dB SPL Input) Maximum Output (90 dB SPL Input) dB SPL Frequency (Hz) Total Harmonic Distortion 500 Hz Full-On and Reference Test Gain 800 Hz 2cc Coupler...
  • Page 61 Maximum Output (OSPL 90) 2cc Coupler Model: ST470-DW, ST270-DW Open Closed Reference Test Gain (60 dB SPL Input) Full-On Gain (50 dB SPL Input) Maximum Output (90 dB SPL Input) dB SPL Frequency (Hz) Total Harmonic Distortion 500 Hz Full-On and Reference Test Gain 800 Hz 2cc Coupler Full-on gain...
  • Page 62 Maximum Output (OSPL 90) POWER BTE 2cc Coupler High Model: ST480-DW, ST280-DW Power Power Reference Test Gain (60 dB SPL Input) Full-On Gain (50 dB SPL Input) Maximum Output (90 dB SPL Input) dB SPL Frequency (Hz) Total Harmonic Distortion 500 Hz Full-On and Reference Test Gain 800 Hz...
  • Page 63 400080011-US-14.10-Rev.B.indd 63 03-12-2014 10:42:26...

  • Page 64: Warranty And Repairs

    In its service policy, Interton pledges to secure functionality at least equivalent to the original hearing instru- ment. As a signatory to the United Nations Global Compact initiative, Interton is committed to doing this in line with environment-friendly best practices. Hearing instruments therefore, at Interton’s discretion, may be replaced by new products or products manufactured from new or serviceable used parts, or repaired us- ing new or refurbished replacement parts.

  • Page 65: Temperature Test, Transport And Storage Information

    For hearing instruments that require service, please contact your hearing care professional for assistance. Interton hearing instruments that malfunction must be repaired by Interton qualified technician. Do not attempt to open the case of hearing instruments, as this will invalidate the warranty.

  • Page 66: Hearing Instrument Expectations

    Hearing instrument expectations A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions Consistent use of the aid is recommended. In most cases, infrequent use does not permit you to attain full benefit from it.

  • Page 67: Important Notice For Prospective

    (iii) History of sudden or rapidly progressive hearing loss within the previous 90 days. (iv) Acute or chronic dizziness.(v) Unilateral hearing loss of sudden or recent onset within the previous 90 days.(vi) Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz), 1,000 Hz, and 2,000 Hz.

  • Page 68: Children With Hearing Loss (Us Only)

    physician will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evalu- ation. The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid. The hearing aid evaluation will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs.

  • Page 69: High Sound Pressure Levels

    development and the educational and social growth of a child. An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with hearing loss. High sound pressure levels Special care should be exercised in selecting and fitting a hearing instrument(s) whose maximum sound pressure level exceeds 132 dB SPL (with an IEC 60711:1981 occluded ear simulator), because there may be a risk of impairing the remaining hearing of the hearing instrument user.
  • Page 70 Be aware of information marked with the warning symbol WARNING points out a situation that could lead to serious injuries, CAUTION indicates a situation that could lead to minor and moderate injuries. Advice and tips on how to handle your hearing instrument better. Equipment includes RF transmitter.
  • Page 71 Please ask your local hearing care professional concerning disposal of your hearing instrument 400080011-US-14.10-Rev.B.indd 71 03-12-2014 10:42:26...
  • Page 72 Interton USA| 8001 Bloomington Freeway | Bloomington, MN 55420 | 1-800-247-4741 www.interton-usa.com 400080011-US-14.10-Rev.B.indd 72 03-12-2014 10:42:26...

This manual is also suitable for:

StepShare

Table of Contents