Hitron CGNV4 User Manual page 107

5
If the above steps do not work, you need to reset the CGNV4. See
CGNV4 on page 25. All user-configured data is lost, and the CGNV4 is returned
to its default settings. If you previously backed-up a more recent version your
CGNV4's settings, you can now upload them to the CGNV4; see
Screen on page 82.
6
If the problem persists, contact your vendor.
Problem: I Cannot Connect My Wireless Device
1
Ensure that your wireless client device is functioning properly, and is configured
correctly. See the wireless client's documentation if unsure.
2
Ensure that the wireless client is within the CGNV4's radio coverage area. Bear
in mind that physical obstructions (walls, floors, trees, etc.) and electrical
interference (other radio transmitters, microwave ovens, etc) reduce your
CGNV4's signal quality and coverage area.
3
Ensure that the CGNV4 and the wireless client are set to use the same wireless
mode, SSID and security settings (see
page 64 and The WPS & Security Screen
4
Re-enter any security credentials (WEP keys, WPA(2)-PSK password, or WPS
PIN).
5
If you are using WPS's PBC (push-button configuration) feature, ensure that you
are pressing the button on the CGNV4 and the button on the wireless client
within 2 minutes of one another.
107 107
Version 1.1, 02/2014. Copyright
Version 1.1, 02/2014. Copyright
Hitron CGNV4 User's Guide
The Wireless Basic Settings Screen
on page 71).
2012 Hitron Technologies
2014 Hitron Technologies
Resetting the
The Backup
on