Solving Problems - Electrolux CVE612 User Manual

solving problems

Faults
If there is a problem with the oven and/or grill, please:
• Check the points listed below before calling for service.
It may be possible to avoid a call by fixing the problem
yourself – and so continue cooking.
• For cooking problems refer to "Dealing with cooking
problems" section.
Problem
Oven or grill not working
Oven light not working
Oven not heating enough
Oven not working
Timer flashing on display
Unit smoking when first used
Condensation building up
Door cannot be replaced
after removal
Shelves tight in oven
Functions and temperature appear
on display but oven does not work
When the door is open the fan
stops (pyrolytic models only)
When a non fan mode is selected
the fan starts
The light stays on when the door
is closed
The light does not turn on when the
door is opened
When you need information, service or replacements please quote:
1. Model Number
2. Serial Number: You can find these on the data plate, which can be seen when the oven door is open. If you need more information, please contact the
Customer Care Centre on 1300 363 640 (Australia – Centre is open 8.00am to 5.00pm Monday to Friday EST) or 0800 234 234 (New Zealand –
Centre is open 8.00am to 5.00pm Monday to Friday). Only authorised service centres should carry out servicing, otherwise warranty may be void.
If you have a warranty or spare parts enquiry, you should call the numbers listed on the back page.
Possible Cause
• Time of day not set.
• Power not turned on.
• Controls are incorrectly set.
• Household fuse has blown or power supply is off.
• Child-proof oven lock activated. (Refer to operating instructions)
NOTE: If the household fuse continues to blow, call the Electrolux Customer Care Centre.
• Lamp blown or loose in socket.
• Household fuse has blown.
NOTE: If the household fuse continues to blow, call the Electrolux Customer Care Centre.
• Foil or trays on bottom of oven.
• Household fuse has blown.
NOTE: If the household fuse continues to blow, call the Electrolux Customer Care Centre.
• Power failure or interruption.
NOTE: Reset time of day and any cooking functions you were using. (Refer to clock operating instructions)
• Protective oils being removed. This will eventually stop after some time.
• Reduce amount of water used in cooking. (Some condensation is normal)
• Stirrup not engaged properly.
• Shelf not in correct orientation.
• Oven is in "Demo" mode. Refer to "Operating the programmable clock" instructions.
• This is a feature of the oven to help reduce the blast of air when opening the door.
• Most oven modes have a fast heat up function that uses the fan, oven fan element and grill
elements. Auto fast heat up can be overridden by selecting a temperature of 120°C or less,
allowing the function to start, then increasing the temperature to the desired level.
• An oven function has been selected.
• The light has been turned on at the control panel.
• Oven light may need replacing.
NOTE: We may charge for service even in the warranty
period if your problem is due to the causes listed below.
Data Plate
When you need information, service or replacement parts please:
• Tell us the model number & serial number shown on the
data plate.
The data plate is visible when the oven or grill door is open.
Built-in Cooking SOLVING PROBLEMS 31