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Operating Instructions

User Guide

For safe and correct use, be sure to read "Safety Information" before using the machine.

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Summary of Contents for Star Micronics SP 200

  • Page 1: Operating Instructions

    Operating Instructions User Guide For safe and correct use, be sure to read "Safety Information" before using the machine.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS 1. Guide to the Machine How to Read This Manual..........................3 Introduction..............................3 Legal Prohibition.............................3 Disclaimer................................3 Guide to Components............................4 Exterior................................4 Interior................................5 Installing the Driver and Software........................6 Quick Install for USB............................6 Upgrading or Deleting the Printer Driver......................6 What is Smart Organizing Monitor?.........................8 2.
  • Page 4 Cautions When Cleaning..........................29 Cleaning the Inside of the Machine........................30 6. Troubleshooting Common Problems............................31 Paper Feed Problems............................32 Removing Printing Jams..........................33 Print Quality Problems............................39 Checking the Condition of the Machine....................39 Printer Problems..............................40 Print Positions Do Not Match Display Positions..................41 Error and Status Messages Appear on the Smart Organizing Monitor............42 7.
  • Page 5: Guide To The Machine

    1. Guide to the Machine How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.
  • Page 6: Guide To Components

    1. Guide to the Machine Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior CTT070 1. [ ] key Press this key to cancel an ongoing print job. 2.
  • Page 7: Interior

    Guide to Components 6. Front Cover Lift up this cover to replace consumables or clear a paper jam. 7. Bypass Tray This tray can hold one sheet of plain paper. 8. Tray 1 This tray can hold up to 150 sheets of plain paper. 9.
  • Page 8: Installing The Driver And Software

    1. Guide to the Machine Installing the Driver and Software You can install the necessary driver for this machine using the included CD-ROM. The operating systems compatible with the drivers and software for this machine are: Windows XP/ Vista/7 and Windows Server 2003/2003 R2/2008/2008 R2. The procedure in this section is an example based on Windows 7.
  • Page 9 Installing the Driver and Software Click [OK] to close the printer properties window. Restart the computer. Deleting the printer driver On the [Start] menu, click [Devices and Printers]. Right-click the icon of the printer you want to delete, and then click [Remove device]. Click [Yes].
  • Page 10: What Is Smart Organizing Monitor

    1. Guide to the Machine What is Smart Organizing Monitor? Install this utility on your computer from the included CD-ROM before using it. Smart Organizing Monitor provides the following functions: • Displays the status of the machine Displays paper jam messages and other error messages. •...
  • Page 11: Loading Paper

    2. Loading Paper Supported Paper Paper Size • A4 • 8 " × 11 " (Letter) • 8 " × 14 " (Legal) • B5 JIS • 5 " × 8 " (Half Letter) • 7 " × 10 " (Executive) •...
  • Page 12 2. Loading Paper • Bypass Tray 1 sheets (70 g/m , 19 lb.)
  • Page 13: Non-Recommended Paper Types

    Non-Recommended Paper Types Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wrinkled paper • Damp paper • Dirty or damaged paper •...
  • Page 14: Print Area

    2. Loading Paper Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver CHZ904 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) •...
  • Page 15: Loading Paper

    Loading Paper Loading Paper Load a stack of paper for printing in the input tray. • When loading paper, be sure to configure the paper size and paper type for the bypass tray and Tray 1. When printing a document, specify the paper size, paper type and select the paper tray in the printer driver so that the settings configured when paper is loaded can be used for printing.
  • Page 16 2. Loading Paper Pinch the end paper guide and slide it inward to match the standard size. CTT074 Fan the paper before loading it in the tray. Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit marked inside the tray. CTT075 Carefully push Tray 1 straight into the machine.
  • Page 17 Loading Paper CTT094 Extending Tray 1 to load paper Pull Tray 1 out slowly, and then remove it using both hands. Release the extender locks on both sides of the tray, and then pull out the extender until it clicks. CTT077 Make sure the extender's inner surface and the scale are aligned.
  • Page 18: Loading Paper Into Bypass Tray

    2. Loading Paper Attach the tray cover. CTT095 Loading Paper into Bypass Tray Open the bypass tray. CTT063 Slide the side guides outward, then load paper with the print side up, and push in until it stops against the machine. CTT032...
  • Page 19: Specifying Paper Type And Paper Size Using Smart Organizing Monitor

    Loading Paper Adjust the side guides to the paper width. CTT033 To deliver the sheets face up, open the rear cover. CTT094 Specifying Paper Type and Paper Size Using Smart Organizing Monitor The procedure in this section is an example based on Windows 7. The actual procedure may vary depending on the operating system you are using.
  • Page 20 2. Loading Paper Click [Close]. Changing the custom paper size On the [Start] menu, click [All Programs]. Click [Smart Organizing Monitor for SP xxx Series]. Click [Smart Organizing Monitor for SP xxx Series Status]. If the machine you are using is not selected, click [Select Device...], and then select the machine's model.
  • Page 21: Printing Documents

    3. Printing Documents Basic Operation Use the printer driver to print a document from your computer. After creating a document, open the [Printing Preferences] dialog box in the document's native application. Change any print settings if necessary. The following print settings can be specified using the printer driver: •...
  • Page 22: Printing On Both Sides Of Sheets

    3. Printing Documents When setting changes are completed, click [OK]. Print the document using the print function in the document's native application. • If a paper jam occurs, printing stops halfway. Open the front cover, remove the print cartridge, and then remove the jammed paper.
  • Page 23: Canceling A Print Job

    Basic Operation Landscape CTT010 Press the [ ] key. • If the rear cover is open, the paper is delivered from the rear cover. When delivering the paper from the rear cover, the paper is delivered face up. Rearrange the printed sheets in the correct order.
  • Page 24 3. Printing Documents...
  • Page 25: Configuring The Machine Using Smart Organizing Monitor

    4. Configuring the Machine Using Smart Organizing Monitor Checking the System Information The state and status information of the machine can be checked using Smart Organizing Monitor. • To use Smart Organizing Monitor, install the printer driver. Checking the Status Information CTT016 1.
  • Page 26: Printing The Configuration Page

    4. Configuring the Machine Using Smart Organizing Monitor • Counter Displays the number of pages that have been printed by the machine. 3. Select Device area Displays the name of the selected model. 4. Message area Displays the status of this machine with a message. For details about error messages, see p.42 "Error and Status Messages Appear on the Smart Organizing Monitor".
  • Page 27: Configuring The Machine Settings

    Configuring the Machine Settings Configuring the Machine Settings Smart Organizing Monitor is used to modify the machine’s settings. On the [Start] menu, click [All Programs]. Click [Smart Organizing Monitor for SP xxx Series]. Click [Smart Organizing Monitor for SP xxx Series Status]. If the machine you are using is not selected, click [Select Device...], and then select the machine's model.
  • Page 28: Updating The Firmware

    4. Configuring the Machine Using Smart Organizing Monitor Updating the Firmware • In no event shall the company be held liable to customers for damages of any kind resulting from use or loss of use of this software. • The company shall also not be held liable for any disputes between the customer and third parties resulting from any use or loss of use of this software.
  • Page 29: Maintaining The Machine

    5. Maintaining the Machine Replacing the Print Cartridge • This machine does not monitor the remaining toner level, and no message will be displayed to prompt the user to replace the print cartridge if the machine runs out of toner. Replace the print cartridge if the printed image suddenly becomes pale or blurred.
  • Page 30 5. Maintaining the Machine Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. CTT048 Carefully push up the front cover until it closes.
  • Page 31: Cautions When Cleaning

    Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.
  • Page 32: Cleaning The Inside Of The Machine

    5. Maintaining the Machine Cleaning the Inside of the Machine Open the front cover, and then carefully lower it. Carefully pull out the print cartridge horizontally, holding its center. CTT045 Using a cloth, wipe the inside of the machine. CTT047 Slide the print cartridge in horizontally, and then slowly push it in all the way.
  • Page 33: Troubleshooting

    6. Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution • Make sure that the power plug is firmly inserted into the wall outlet. The power cord is not The machine does not turn on.
  • Page 34: Paper Feed Problems

    6. Troubleshooting Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution • Use supported types of paper. See p.9 "Supported Paper". •...
  • Page 35: Removing Printing Jams

    Paper Feed Problems Problem Solution • Paper is damp. Use paper that has been stored properly. • Paper is too thin. See p.9 "Supported Paper". Paper gets wrinkles. • If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps. •...
  • Page 36 6. Troubleshooting Removing Jammed Paper from Tray 1 Pull Tray 1 halfway out, and check for jammed paper. If there is jammed paper, remove it carefully. CTT030 Carefully slide Tray 1 back in until it stops. Open the front cover, and then carefully lower it. CTT054 Carefully pull out the print cartridge horizontally, holding its center.
  • Page 37 Paper Feed Problems Lifting the guide plate, remove the jammed paper carefully. CTT046 Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. CTT048 Carefully push up the front cover until it closes. CTT055 If the error display continues to appear, perform the procedure described in "Opening the Rear Cover to Remove Jammed Paper".
  • Page 38 6. Troubleshooting Removing Jammed Paper from the Bypass Tray • Since the temperature around the guide is high, wait for it to cool before checking for jammed paper. If paper is jammed in the bypass tray input area, remove the jammed paper carefully. CTT034 Close the bypass tray.
  • Page 39 Paper Feed Problems Open the fusing cover. CTT079 Push the levers on the sides down with your thumbs. CTT080 Remove the jammed paper carefully. CTT066 Push the levers on the sides up with your thumbs. Close the fusing cover.
  • Page 40 6. Troubleshooting Close the rear cover. CTT044...
  • Page 41: Print Quality Problems

    Print Quality Problems Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the Make sure that the machine is on a level surface. Place the machine's location.
  • Page 42: Printer Problems

    6. Troubleshooting Printer Problems Problem Solution If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. An error occurs. • Check whether other applications are operating. Close any other applications, as they may be interfering with printing.
  • Page 43: Print Positions Do Not Match Display Positions

    Printer Problems Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen, the cause may be one of the following. Possible Cause Solution Check that the page layout settings are properly Page layout settings are not configured properly.
  • Page 44: Error And Status Messages Appear On The Smart Organizing Monitor

    6. Troubleshooting Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions • The power cable of the machine is not plugged in. • Check the printer power cord. Printer Power Off • The power of the machine •...
  • Page 45: Appendix

    7. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. • Replace the print cartridge if the printed image suddenly becomes pale or blurred.
  • Page 46: Moving And Transporting The Machine

    7. Appendix Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. • Be sure to disconnect all cables from the machine before transporting it. •...
  • Page 47: Consumables

    Consumables Consumables Print Cartridge Print cartridge Average printable number of pages per cartridge Black 2,600 pages *1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 with the image density set as the factory default. ISO/IEC 19752 is an international standard for measurement of printable pages, set by the International Organization for Standardization.
  • Page 48: Specifications Of The Machine

    7. Appendix Specifications of the Machine This section lists the machine's specifications. General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for printing 216 mm × 356 mm (8.5 × 14 inches) Warm-up time Less than 25 seconds (23 °C, 71.6 °F) Paper sizes A4, 8 "...
  • Page 49: Printer Function Specifications

    Specifications of the Machine Maximum loading height 15.5 mm (0.6 inches) Paper input capacity • Output Tray 50 sheets (70 g/m , 19 lb.) • Rear Cover 1 sheet (70 g/m , 19 lb.) Memory 16 MB Power requirements 220-240 V, 5 A, 50/60 Hz Power consumption •...
  • Page 50 7. Appendix Printer language DDST...
  • Page 51: Trademarks

    Trademarks Trademarks ® ® ® ® Microsoft , Windows , Windows Server , and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other product names used herein are for identification purposes only and might be trademarks of their respective companies.
  • Page 52 7. Appendix ® ® Microsoft Windows Server 2008 Standard ® ® Microsoft Windows Server 2008 Enterprise ® ® Microsoft Windows Server 2008 Datacenter ® ® Microsoft Windows Server 2008 for Itanium-based Systems ® ® Microsoft Windows Web Server 2008 ® ®...
  • Page 53: Index

    INDEX Paper jam............33, 36 Print area..............Basic operation............Print cartridge..........27, 45 Print quality problems..........Printer function............Changing the custom paper size......Printer problems............. Cleaning............29, 30 Common problems..........Condition of the machine........Quick install for usb..........Configuration page..........Consumables............
  • Page 54 MEMO M133-8620...
  • Page 56 M133-8620 © 2012...

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