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Custom Audio Electronics KM216H User Manual

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KM216H
KM216H
USER MANUAL
OEM
DOMC-0003E
Command reference:

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  • Page 1 KM216H KM216H USER MANUAL DOMC-0003E Command reference:...
  • Page 2 All rights reserved. Total or partial reproduction of this manual in whatever form, whether by printed or elec- tronic means, is forbidden. While guaranteeing that the information contained in it has been carefully checked, CUSTOM ENGINEERING SPA and other entities utilized in the realization of this manual bear no responsibility for how the manual is used.
  • Page 3 The images used in this manual are used as an illustrative examples. They couldn’t reproduce the described model faithfully. The informations given in this manual are referred to all models unless otherwise specifi ed KM216H User Manual...
  • Page 4 KM216H-U PRINTER COMPONENTS Feeding motor Gears Protection Cutter motor protection Paper out Opening lever Paper sensor Print head Near paper end connector (Paper roll holder support: OPTIONAL) Adjustable paper feed guides RESET button FF Form Feed key LF Line Feed Key...
  • Page 5 Adjustable paper feed guides RESET button FF Form Feed key LF Line Feed Key STATUS Led RS232 serial interface connector Notch sensor USB serial interface connector Power supply connector . b i u s t w . c KM216H User Manual...
  • Page 6 KM216H User Manual...

  • Page 7: Table Of Contents

    A.1 ACCESSORIES ............................. A-1 A.1.1 Power supply ..........................A-1 A.1.2 Connection cables ......................... A-2 A.1.3 External paper roll holder ......................A-2 A.1.4 Near paper end kit ......................... A-4 A.2 SPARE PARTS ............................A-5 A.2.1 Supplies ............................A-5 KM216H i User Manual...
  • Page 8 B.3.1 Position of sensors ......................... B-6 B.3.2 Ticket Dimension ..........................B-7 B.4 METHODS OF USAGE ......................... B-8 B.4.1 Command sequences ........................B-8 B.4.1.1 Alignment at the cut ........................B-8 B.4.1.2 Alignment at printing ........................B-8 B.4.1.3 Combined alignment ........................B-8 ii KM216H User Manual...

  • Page 9: Introduction

    The printer is not functioning normally despite the fact that all instructions in the users manual have been followed. The printer has been dropped and its outer casing damaged. Printer performance is poor. The printer is not functioning. KM216H 1-1 User Manual...

  • Page 10: Unpacking The Printer

    Remove the near paper end sensor • Take out the foam packing shell • Take out the printer • Keep the box, trays and packing materials in the event the printer must be transported/shipped in the future. 1-2 KM216H User Manual...

  • Page 11: General Features

    Sensors: paper presence, notch, paper presence (cutter), print head set open, ticket availability (near paper end is optional). • Optional paper roll support. Dot Damage Prevention: Possibility to enable a function that allows to prevent the deterioration of those dots stressed with special print- outs like graphics, tables and similar. KM216H 1-3 User Manual...

  • Page 12: Printer Description

    Misinterpret command Command reception time out RECOVERING ERROR Nr Flashing Description Heading over temperature YELLOW Paper end Paper jam Power supply voltage incorrect Cover opened UNRECOVERING ERROR Nr Flashing Description RAM error EEPROM error Cutter error 1-4 KM216H User Manual...

  • Page 13: Sensors Position

    This sensor detects paper presence in paper feed. Printing is interrupted when the sensor detects that no paper is present. Notch sensor An infrared refl ex sensor comprised of 1 diode (emitter) and a photo transistor (receiver). This sensor detects notch presence on paper. KM216H 1-5 User Manual...
  • Page 14 1. INTRODUCTION KM216H -U-0146 Paper presence sensor (on cutter) An infrared refl ex sensor comprised of 1 diode (emitter) and a photo transistor (receiver). This sensor detects paper presence on the cutter unit. Cutting is executed if the sensor detects the paper is present.

  • Page 15: Installation And Use

    The printer is equipped with an external power supply outlet (see Fig. 1.1). The connector pin confi guration is as follows: SIGNAL + 24V MODEL No. TYPE: + 24V Header: Molex 39-30-0060 (Vertical) + 24V Housing: Molex 39-01-2065 (Fig.1.1) WARNING Respect power supply polarity. KM216H 2-1 User Manual...
  • Page 16 Pin 1 +24V Pin 2 Not connected +24V Pin 3 +24V Pin 4 Black Pin 5 Not connected Pin 6 Black NOTE: The red cable is for +24 Vdc. The black cable is for signal ground. 2-2 KM216H User Manual...

  • Page 17: Self-Test

    HEAD TEMPERATURE is given the number of centimetres of paper printed. PAPER PRINTED is given the number of cuts made. CUT COUNTER is given the number of power-ups made. POWER ON COUNTER KM216H 2-3 User Manual...

  • Page 18: Confi Guration

    Hexadecimal Dump mode. The printer remains in standby until a key is pressed or characters are received from the communications port; for every 24 characters received, it prints hexadecimal values and ASCII codes (if the characters appear underlined, it means the receive buffer is full). 2-4 KM216H User Manual...

  • Page 19: Hexadecimal Dump

    It’s possible to use paper with alignment mark. The fi gure 1.5 shows paper with alignment mark fac-simile; the notch distance in mm from the beginning of the document must be setting during the printer setup. (Fig.1.5) 194 ÷ 216 NOTE: Minimum distance between two notch is 148,5 mm. KM216H 2-5 User Manual...

  • Page 20: Maintenance

    To correctly load the paper, follow the alignment instructions shown in fi gs. 1.16 and 1.17. (Fig.1.16) 20° 20° www.custom.biz www.custom.biz 1° 1° (Fig.1.17) WARNING Make sure the paper and printer are aligned. The roll must be perfectly aligned with the printer. The maximum play allowed is ± 1%.. 2-6 KM216H User Manual...

  • Page 21: Changing The Paper Roll

    Insert the end of the paper roll in the paper load opening on the printing mechanism (B) and wait for the paper to load automatically (see fi g. 1.9); Remove the paper from the paper out (see fi g. 1.10). (Fig.1.8) (Fig.1.9) (Fig.1.10) KM216H 2-7 User Manual...

  • Page 22: Adjusting Paper Width

    Packing with the printer are supplied two additional fi xing brackets. Assemble the brackets to printer set as shown (see Fig. 1.12). (Fig.1.12) WARNING For mounting position refer to the technical specifi cations (see Chapter 4). 2-8 KM216H User Manual...

  • Page 23: Paper Jam

    Remove any pieces of paper. Unscrew the 2 fi xing screws and remove the lateral covers (see Fig. 1.15). Pull up the cutter as shown (see Fig. 1.16). Remove any pieces of paper. (Fig.1.13) (Fig.1.14) (Fig.1.15) (Fig.1.16) KM216H 2-9 User Manual...

  • Page 24: Cleaning The Printing Head

    Clean the printing head heating line (B) using a non-abrasive cloth moistened with denatured alcohol (see Fig. 1.18) Lower the cover to close and pressing (C) in the exact point indicated from the label located on the cover as shown (see Fig. 1.19). DENATURED (Fig.1.17) (Fig.1.18) ALCOHOL (Fig.1.19) 2-10 KM216H User Manual...

  • Page 25: Interface

    Receive data. Serial data input (towards Host) N.C. Not connected Ground signal Data Set Ready. Printer on and operating (active at RS232 level high) N.C. Not connected Clear to send. Ready to receive data (active at RS232 high level) N.C. Not connected KM216H 3-1 User Manual...
  • Page 26 The following diagrams show examples of connections between the printer and the Personal Computer using 25 and 9 pin female connectors. Printer ATTENTION Using a serial cable it’s better to install a ferrite at the end of the same cable. 3-2 KM216H User Manual...

  • Page 27: Usb Interface

    Refer to the table below for the connector pin signals: USB type B (Fig.3.2) SIGNAL DESCRIPTION VBUS N.C. Data - Data + Ground Signal Shield Cable shielding Shell NOTE: If serial and USB connectors are inserted, communication port is USB KM216H 3-3 User Manual...
  • Page 28 3. INTERFACE 3-4 KM216H User Manual...

  • Page 29: Technical Specifications

    24 Vdc ± 10% Power Supply Absorptions Stand by 0.1 A Average 2.5 A ENVIRONMENTAL CONDITIONS 0-50°C Operating temperature 10-85% Rh Relative humidity Storage temperature / -20 °C – 70 °C / 10% - 90% Rh Humidity KM216H 4-1 User Manual...

  • Page 30: Character Specifi Cations

    11 cpi 15 cpi 20 cpi Character density Number of columns Printing speed Lines / sec Characters / sec 1760 2480 3200 Character (W x H mm) Normal 2.25 x 3 1.625 x 3 1,25 x 3 4-2 KM216H User Manual...

  • Page 31: Dimensions

    4. TECHNICAL SPECIFICATIONS 4.2 Dimensions KM216H-U ±0.2 ±0.2 2 x M4 www.custom.biz 126.8 145.5 ±1 ±1 ±0.5 225.4 ±5 KM216H 4-3 User Manual...
  • Page 32 4. TECHNICAL SPECIFICATIONS KM216H-U-0146 ±0.2 ±0.2 2 x M4 www.custom.biz 126.8 145.5 ±1 ±1 ±1 225.4 ±5 4-4 KM216H User Manual...

  • Page 33: Mounting Position

    The printer is designed for the following positions (see Fig.4.1): • Horizontal position (0°) • Vertical position (90°) • All the positions between horizontal and vertical positions WARNING Respect the mounting specifi cations to guarantee the right ticket emission. 0° max 90° (Fig.4.1) KM216H 4-5 User Manual...
  • Page 34 4. TECHNICAL SPECIFICATIONS KM216H-U-0146 The printer is designed for vertical use noly (90°) (see Fig.4.2). WARNING Respect the mounting specifi cations to guarantee the right ticket emission. The ticket out must be downward. 90° ±1 (Fig.4.2) 4-6 KM216H User Manual...

  • Page 35: Character Sets

    2.3) or control characters (see command reference). Each of these fonts offers the following code tables: PC437, PC850, PC860, PC863, PC865, PC858. Shown below in fi gures 5.1 example of the 11 cpi character set: (Fig.5.1) To print the Euro (€) symbol, the command sequence is: $1B, $74, $13, $D5. KM216H 5-1 User Manual...
  • Page 36 5. CHARACTER SETS If it has the version with Chinese simplifi ed font GB2312 at the end of the FONT TEST is printed all characters set as shown. (Fig.5.2) 5-2 KM216H User Manual...
  • Page 37 161 ≤ n ≤ 169 (A1 ÷ A9), 176 ≤ n ≤ 247 (B0 ÷ F7), 2° byte (m) Range: 160 ≤ m ≤ 255 (A0 ¸ FF). A1 A0 ADDRESS: A1E8 A9 A0 B0 A0 ADDRESS: B0C5 F7 A0 ADDRESS: F7FF KM216H 5-3 User Manual...
  • Page 38 5. CHARACTER SETS 5-4 KM216H User Manual...

  • Page 39: Accessories

    Shutdown, recovers automatically after fault condition has been re- Short Circuit moved. Operating temperature 0°C ÷ 50°C Humidity 10% ÷ 85% Rh (w/o condensation) Environmental Condition Storage temperature / Hu- -20°C ÷ +75°C / midity 10% ÷ 95% (w/o condensation) KM216H A-1 User Manual...

  • Page 40: Connection Cables

    (1,80 mt) A.1.3 External paper roll holder Paper roll holder kit PMCM210-PEROT-25 The kit includes (see Fig.A.2): Paper holder support Paper roll pin Paper roll 210 d=140 (Fig.A.2) Max 216 4 x ø4.5 (Fig.A.3) A-2 KM216H User Manual...
  • Page 41 NOTE: To load paper referred to the instructions indicated in par. 2.6 of this manual. For external rolls diameter higher to 100mm it’s recommended to use a paper pre tension- ing device. (Fig.A.4) .b iz u s t w .c (Fig.A.5) KM216H A-3 User Manual...

  • Page 42: Near Paper End Kit

    ASSEMBLY INSTRUCTION To mount the NPE for roll holder proceed as follows: Fix the near paper end circuit as shown using the spacer and the screw. Connect the near paper end cable with the printer. (Fig.A.6) (Fig.A.7) A-4 KM216H User Manual...

  • Page 43: Spare Parts

    APPENDIX A - ACCESSORIES AND SPARE PARTS A.2 SPARE PARTS A.2.1 Supplies RCT210X140-25MM-70GR Thermal paper roll 210mm d=140 core 25mm RCT210X180-25MM-70GR Thermal paper roll 210mm d=180 core 25mm RCT216X140-25MM-70GR Thermal paper roll 216mm d=140 core 25mm KM216H A-5 User Manual...
  • Page 44 APPENDIX A - ACCESSORIES AND SPARE PARTS A-6 KM216H User Manual...

  • Page 45: Ticket Alignment

    In order to better identify the optimum threshold for the paper being used, a paper characterization function is also available in setup. :Yes Characterize Paper. By activating this parameter the outgoing voltage of the sensor will be presented in a graphic form as shown in fi gure B.1 below: KM216H B-1 User Manual...
  • Page 46 This parameter can have a minimum value of -20mm (negative value) and a maximum of 24 mm. In reality the maximum distance corresponds to the mechanical distance between the notch sensor and the head, and it is for this reason that higher values are not permitted. B-2 KM216H User Manual...

  • Page 47: Commands

    TICKET FIRST LINE SECOND LINE {Print text} ‘TICKET 1’,$0A,’FIRST LINE’,$0A,’SECOND LINE’,$0A {Cut alignment} $1D, $F8, {Cut} ESC,’i’, TICKET (N+1) FIRST LINE SECOND LINE {{Print text} ‘TICKET 1’,$0A,’FIRST LINE’,$0A,’SECOND LINE’,$0A {Cut alignment} $1D,$F8, {Cut alignment} ESC,’i’, (Fig.B.3) KM216H B-3 User Manual...
  • Page 48 LINE {Print head alignment} SECOND LINE $1D, $F6, {Print text} ‘TICKET 1’,$0A,’FIRST LINE’,$0A,’SECOND LINE’,$0A {Cut} ESC,’i’ TICKET (N+1) FIRST LINE SECOND LINE {Print head alignment} $1D, $F6, {Print text} ‘TICKET N’,$0A,’FIRST LINE’,$0A,’SECOND LINE’,$0A {Cut} ESC,’i’ (Fig.B.5) B-4 KM216H User Manual...
  • Page 49 LINE SECOND LINE {Print head alignment} $1D, $F6, {Print text} ‘TICKET 1’,$0A,’FIRST LINE’,$0A,’SECOND LINE’,$0A {Cut} ESC,’i’ TICKET (N+1) FIRST LINE SECOND LINE {Print head alignment} $1D, $F6, {Print text} ‘TICKET N’,$0A,’FIRST LINE’,$0A,’SECOND LINE’,$0A {Cut} (Fig.B.6) ESC,’i’ KM216H B-5 User Manual...

  • Page 50: Printer Mechanical Characteristics

    B.3 PRINTER MECHANICAL CHARACTERISTICS B.3.1 Position of sensors Figure B.7 shows a section of the printer and the distances between the head, the cutter, the notch sensor, the paper out. (Fig.B.7) 70.6 25.5 KM216H-U 70.6 25.5 KM216H-U-0146 B-6 KM216H User Manual...

  • Page 51: Ticket Dimension

    10mm; so it’s very important to consider this distance, in this emulation, during the ticket layout defi nition. KM216H B-7 User Manual...

  • Page 52: Methods Of Usage

    Cut command. This method of operation has favourable, compared with previously methods, because all printed tickets are the same length apart from length of printable area. NOTE: This method of alignment represents the right functioning way. B-8 KM216H User Manual...
  • Page 53 APPENDIX B - ALIGNMENT MANAGEMENT KM216H B-9 User Manual...
  • Page 54 APPENDIX B - ALIGNMENT MANAGEMENT B-10 KM216H User Manual...
  • Page 56 CUSTOM ENGINEERING SPA World Headquarters Via Berettine, 2 - 43100 Fontevivo Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rigths reserved www.custom.biz...

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