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Hewlett Packard Enterprise Warranty, HPE support services, or Hewlett Packard Enterprise contractual
support agreement.
HPE Insight Remote Support central connect
When you use the embedded Remote Support functionality with ProLiant Gen8 and later server models
and BladeSystem c-Class enclosures, you can register a server or chassis to communicate to Hewlett
Packard Enterprise through an Insight Remote Support centralized Hosting Device in your local
environment. All configuration and service event information is routed through the Hosting Device. This
information can be viewed by using the local Insight Remote Support user interface or the web-based
view in Insight Online.
For more information, see Insight Remote Support Release Notes on the Hewlett Packard Enterprise
website (http://www.hpe.com/info/insightremotesupport/docs).
HPE Insight Online direct connect
When you use the embedded Remote Support functionality with ProLiant Gen8 and later server models
and BladeSystem c-Class enclosures, you can register a server or chassis to communicate directly to
Insight Online without the need to set up an Insight Remote Support centralized Hosting Device in your
local environment. Insight Online will be your primary interface for remote support information.
For more information, see the product documentation on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/insightremotesupport/docs).
Insight Online
HPE Insight Online is a capability of the Support Center portal. Combined with Insight Remote Support
central connect or Insight Online direct connect, it automatically aggregates device health, asset, and
support information with contract and warranty information, and then secures it in a single, personalized
dashboard that is viewable from anywhere at any time. The dashboard organizes your IT and service data
to help you understand and respond to that information more quickly. With specific authorization from you,
an authorized Channel Partner can also view your IT environment remotely using Insight Online.
For more information about using Insight Online, see Insight Online User's Guide on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/enterprise/docs).
Intelligent Provisioning
Intelligent Provisioning is a single-server deployment tool embedded in ProLiant Gen8 and later servers
that simplifies ProLiant server setup, providing a reliable and consistent way to deploy ProLiant server
configurations. This server does not support operating system installations but does support
maintenance-related tasks using the Perform Maintenance window.
For more information about Intelligent Provisioning software, see the Hewlett Packard Enterprise website
(http://www.hpe.com/servers/intelligentprovisioning). For Intelligent Provisioning recovery media
downloads, see the Resources tab on the Hewlett Packard Enterprise website
(http://www.hpe.com/servers/intelligentprovisioning). For consolidated drive and firmware update
packages, see the Smart Update: Server Firmware and Driver Updates page on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/SmartUpdate).
HPE Insight Diagnostics
The Insight Diagnostics is a proactive server management tool, available in both offline and online
versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify
server installations, troubleshoot problems, and perform repair validation.
The Insight Diagnostics Offline Edition performs various in-depth system and component testing while the
OS is not running. To run this utility, boot the server using Intelligent Provisioning (on page 41).
Software and configuration utilities 41
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