Introduction Dear customer, Congratulations! You have selected a hearing instrument from Siemens. This hearing instrument was individually designed for your hearing impairment and is fitted spe- cially to your personal hearing profile. These instructions, together with guidance from your Hearing Care Professional, will help you understand how your new hearing instrument works.
Contents Your CIELO 2 Active hearing instrument Inserting and removing your CIELO 2 Active Turning your CIELO 2 Active on and off Handling standard and rechargeable batteries Using the charger Using the domes Using the clip-on cover Replacing the receiver unit...
A Y our CIELO 2 Active hearing instrument 1 Receiver unit 2 Dome 3 Clip-on cover 4 Charging contact 5 Battery compartment 6 C-Guard Note: Always wear the receiver unit with the dome. Make sure that the dome is completely attached to the receiver unit.
A I nserting and removing your CIELO 2 Active Make sure that your hearing instrument is turned off by ope- ning the battery compartment to the first stop (page 6). Hold the receiver with the dome between your thumb and index finger and insert it carefully into the ear canal.
Turning your CIELO 2 Active on and off To turn on Fully close the battery compartment to turn the instrument ON. To turn off Press the battery compartment downward to the first stop to turn the instrument OFF. Power-on delay Your CIELO 2 Active hearing instrument is equipped with a “power-on delay”...
Handling standard and rechargeable batteries Battery insertion and removal You can either use a standard battery or a rechargeable battery in your CIELO 2 Active hearing instrument. Always use a size 13 battery. If using a rechargeable battery, you need to charge it before first use.
Handling standard and rechargeable batteries Swivel open the battery compartment door. Insert the proper size battery into the battery compartment door so that the “+” symbol on the battery coincides with the “+” marked on the battery compartment. Close the battery compartment by gently pressing the bottom of the door upward with your fingertip.
Removing Normally the battery drops out when the compartment is completely open. If the battery does not come out, lightly tap on the case. Low battery indicator Your hearing instrument may be programmed to inform you when the battery is nearly empty. If you hear an intermittent series of beeps or experience low amplification power, replace or charge the battery.
Note: Do not attempt to charge standard, nonrechargeable batteries! The CIELO 2 Active charger is simple to operate. You can place two hearing instruments with attached receiver units and domes in the charger at one time. A charging cycle takes around 5 hours. The charger shuts itself off when the charging cycle is completed.
Each LED indicates the functional states of the corresponding charging slot 3a / 3b. When you place your CIELO 2 Active hearing instrument in one of the charging slots and the lid is closed, the instrument is switched off and the recharging process automatically initiated.
Using the charger The intelligent charger’s LEDs indicate the charging status, as detailed in the guide below: State Functionality Consequence Middle orange Connection to Charger ready power supply to use Left green Ongoing charging Leave hearing or right blinking process instrument in charger Left...
Change the batteries or recharge when any of the following occur: Volume of your instrument becomes softer or weak You hear the low battery beeps ePocket display shows empty battery status Warning: Keep batteries and instruments out of the reach of children.
Using the domes Your dome includes an integrated C-Guard wax protec- tion system. Cleaning Cerumen (ear wax) on the dome or C-Guard may affect sound quality. Listen for any changes. If wax has built up, it can be removed easily with a soft tissue.
Replacement of the dome Holding the receiver unit in one hand, grasp the dome between the thumb and index finger of your other hand. Then re- move the dome from the receiver. The new dome is delivered in a box. Leave the dome in the box and press the tip of the receiver unit into the new dome as shown in the picture.
Using the clip-on cover The clip-on cover is a barrier that protects your micro- phones from sweat, humidity and moisture. Change the clip-on cover when the sound is diminished or the clip-on cover is soiled. Removing Notice: The clip-on cover can be damaged easily when bend over too much.
Replacing the receiver unit Note: The receiver unit can be changed as needed by your Hearing Care Professional. If you need to replace the re- ceiver unit by yourself follow these directions carefully. Remove receiver unit Hold the instrument in one hand and turn the receiver unit with the other hand carefully to the left (45º) and remove it.
– the wireless remote control Your CIELO 2 Active hearing instrument supports ePocket, the bidirectional remote control from Siemens. With ePocket, you can change the program and volume of your hearing instrument and read out the instru- ment settings. For further information about ePocket, contact your hearing care professional or refer to the ePocket user guide.
Your CIELO 2 Active hearing instrument requires very little maintenance except for daily wiping with a clean, dry cloth. Do not use water, alcohol or other solvents on your CIELO 2 Active instrument, and never immerse it in water. For further instructions on cleaning and maintenance of your CIELO 2 Active, consult your hearing care professional.
Important notes Caution: As with all electrical, non-gas-encapsulated systems, the hearing instrument should not be operated in rooms where there is a danger of explosion. Do not wear your hearing instrument during short-wave therapy, or in conjunction with medical treatments that use strong magnetic or high- frequency fields, such as magnetic resonance tomography and x-rays, or near microwave ovens.
Troubleshooting tips Your CIELO 2 Active hearing is an extremely instrument reliable device. Should a problem occur, it can usually be corrected quickly. Use these troubleshooting tips to resolve simple issues. Problem Cause Sound is weak Weak or dead battery...
Possible Solution Insert new standard battery or charge rechargeable battery Clean or change tip Change dome Change Microphone Cover Try reinserting the receiver until it fits securely Lower volume with the ePocket Clean tip or contact your Hearing Care Professional Lower volume with the ePocket Charge or replace battery Check and readjust the dome...
Charles de Giorgio LTD Howth Junction Hearing Instruments 39-40 South Street Business Center Newton Road Valetta CMR 01 Kilbarrack Crawley RH109TT P.O. Box 374 5 Dublin www.hearing-siemens.com With the CE marking Siemens confirms compliance with the European Directive 93/42/EEC concerning 0123 medical devices.
Your hearing instrument configuration Hearing instrument LEFT RIGHT Model Serial number Battery Power on delay Volume control Push button Signal tones Low battery warning Volume control limit Volume control change Hearing Description of the hearing program program ePocket Serial number...
For disposal information please consult the extra Disposal Information booklet. With the CE marking Siemens confirms compliance with the European Directive 93/42/EEC concerning medical devices. Within the European Union, the marked equipment is covered by ”Directive 2002/96/EC of the European Parliament...