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TDC Netopia User Manual

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How to
install your
Netopia
ADSL router
User Guide
January 2010

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Summary of Contents for TDC Netopia

  • Page 1 How to install your Netopia ADSL router User Guide January 2010...
  • Page 2 PC correctly to start using your ADSL broadband connection. In the box, you will find: • A Netopia 3347 (PSTN) or Netopia 3357 (ISDN) router • An Ethernet cable with a plastic connector of the RJ45 type for connection to Ethernet HUB/switch or PC •...

  • Page 3: Table Of Contents

    5. Installation of TDC broadband telephony ................19 6. Installation of TDC TV ......................20 7. Setup of router for TDC IP Telephony ..................21 Checking connection to the Internet, VPN MPLS, and IP telephony ......22 8. Checking status/fault location .................... 23 Checking connection ....................

  • Page 4: Installation

    If you have previously had a modem installed, this is no longer going to be used, and you may discard it. If you are unsure about what it looks like, the TDC modem is typically called SpeedStream (type 4100 or 5100) or Siemens, and it...

  • Page 5: If You Have A Landline/Basic Line And A Telephone Socket Without Network Connection

    Do not proceed to the next step before the router is ready. The first time the ADSL router is switched on, it may take 10-15 minutes to program the router from TDC’s central management system. This is, among other things, due to the fact that the management system restarts the router several times along the way, which may take up to four minutes each time.

  • Page 6: If You Have An Isdn Connection And A Telephone Socket Without Network Connection

    If you have selected router profile 7: Use the Ethernet cable to connect the equipment to port 1 if you only want Internet access. Use the Ethernet cable to connect the equipment to ports 2-4 if you want simultaneous Internet and company MPLS network access. If you have selected router profile 3: Use the Ethernet cable to connect the equipment to port 1 and/or 3 if you only want Internet access.

  • Page 7: If You Have A Telephone Socket Without Network Connection

    Do not proceed to the next step before the router is ready. The first time the ADSL router is switched on, it may take 10-15 minutes to program the router from TDC’s central management system. This is, among other things, due to the fact that the management system restarts the router several times along the way, which may take up to four minutes each time.
  • Page 8 Do not proceed to the next step before the router is ready.The first time the ADSL router is switched on, it may take 10-15 minutes to program the router from TDC’s central management system. This is, among other things, due to the fact that the management system restarts the router several times along the way, which may take up to four minutes each time.

  • Page 9: Setup For Windows

    2. Setup for Windows Before you start, please note the following: • Your PC must have an Ethernet card and the TCP/IP protocol installed. This is normally carried out automatically when the network card is installed. But if the connection does not work in spite of this, there may be a problem on your computer and you need to contact your computer vendor.

  • Page 10: Windows Vista And Windows 7

    2.2 WINDoWS VISTA AND WINDoWS 7 Click ‘Start’ and choose ‘Hjælp’. Then enter ‘Ændre TCP/IP-indstillinger’ in the search form and click ‘Søg’. Click the ‘Ændre TCP/IP-indstillinger’” and follow the instructions for configuring your computer for DHCP. Windows Vista: Windows 7:...

  • Page 11: Setup Of Browser

    3. Setup of browser Click ‘Start’ and ‘kontrolpanel’ or choose ‘Indstillinger’, and then ‘kontrol- panel’. The ‘kontrolpanel’ window appears. Next, click ‘Internetindstillinger’. The ‘egenskaber for Internettet’ window opens. Choose the ‘forbindelser’ tab. Check ‘ring aldrig til en forbindelse’. Then click the ‘LAN-indstillinger’ button in the bottom right-hand corner.
  • Page 12 Then click the ‘Indstil…’ button, still on the ‘forbindelser’tab. ‘Guiden Ny forbindelse’ appears. Check ‘oprette forbindelse til Internettet’. Then click ‘Næste’.
  • Page 13 Check ‘oprette forbindelsen manuel’. Then click ‘Næste’. Check ‘opret forbindelse ved hjælp af en bredbåndsforbindelse, der altid er tilgængelig’. Then click the ‘Næste’ button. Click the ‘udfør’ button to end the wizard.

  • Page 14: Setup Of Wireless Access

    4. Setup of wireless access Your Netopia ADSL router has an integrated wireless access point which is activated if this has been ordered or is standard with the product ordered. Oth- erwise, the wireless functionality has not been ordered, and you may skip this section.

  • Page 15: Quick Guide For Pc Setup For Wireless

    4.2 QuICk GuIDe for PC SeTuP for WIreLeSS On TDC’s web page for wireless setup you can find detailed information on how to set up your PC for wireless communication with the router. The instructions cover both Windows XP and Windows Vista.
  • Page 16 In the dialog which appears (see next page), the value which is defined for your access point is specified in the ‘Netværksnavn (SSID)’. This value can be found on TDC’s secure web page under the ‘Trådløs opsætning’ menu item. This is the web page from where SSID and WPA PSK are downloaded.
  • Page 17 Insert Netværksnavn/SSID: Select Netværksgodkendelse: WPA-PSk. Select Datakryptering: TkIP. Insert Netværksnøgle: (downloaded from TTS) and bekræft netværksnøgle: (downloaded from TTS) Click ok. Click ‘ok’. End by clicking ‘Luk’. The network has now been config- ured.

  • Page 18: Installation Of Tdc Broadband Telephony

    If you have ordered broadband telephony, follow the installation guide which comes with the ATA box. If you have previously received a 4-port modem, you must use the Netopia router instead. The ATA box is connected to port 4 on the router (as the router has an integrated modem).

  • Page 19: Installation Of Tdc Tv

    6. Installation of TDC TV If you have ordered TDC HomeTrio and/or TDC TV, you must connect the digital receiver to port 3 on the router. The port number can be found on the back of the router. When the digital receiver has been connected to the router, you just have to fol- low the instructions which come with the digital receiver.

  • Page 20: Setup Of Router For Tdc Ip Telephony

    1) Equipment that is to have access to IP telephony is tagged with VLAN 10, whereas equipment with Internet access must be tagged with VLAN 1. If you have purchased a managed TDC IP Telephony Scale switch, this will be the port connected to the switch.

  • Page 21: Checking Connection To The Internet, Vpn Mpls, And Ip Telephony

    CHeCkING CoNNeCTIoN To THe INTerNeT, VPN MPLS, AND IP TeLePHoNy You can check the connection to the router and to the networks to which the router has access by ‘pinging’ (sending test data to) the IP addresses. • Connect the computer to the port which has a connection to the network that you want to test.

  • Page 22: Checking Status/Fault Location

    Helpdesk on tel. +45 80 80 80 90. • The ‘DSL Sync’ LED flashes when there is traffic between the router and TDC’s network. The LAN 1, 2, 3, and 4 LEDs indicate whether there is traffic between the router and connected computers and network equipment.
  • Page 23 You need to use a direct tdc.dk/welcome. Internet connection in order to be able to access the website. If this is not the case, you can check whether you are coming from the IP address indicated in the letter forwarded ‘Information vedrørende...

  • Page 24: Checking Windows

    8.3 CHeCkING WINDoWS If, contrary to expectations, you are not connected to the network by now, you can try checking the cables between the router and the computer. Try to estab- lish connection to the router by ‘pinging’ (sending test data to) the IP address. The directions below are based on the router’s standard configuration.

  • Page 25: Technical Information

    You now get access to writing commands for Windows. Write ‘ping 192.168.1.1’ in the prompt: If there is no connection to the router, the following message will be shown in the command prompt: If you get this message, you need to check whether the connection between the router and the computer has been interrupted.

  • Page 26: User Guide For The Router

    You do not need a user guide for the router. Everything you need to know about fault location is available in this user guide. The router is the property of TDC, and you are not allowed to make any configuration changes yourself. Detailed information on router setup and function, including possible changes in configu- ration and price, may be downloaded from tdc.dk.
  • Page 27 Customer Care +45 80 80 80 90 Internet tdc.com TDC A/S Teglholmsgade 1-3 DK-0900 Copenhagen C Denmark...

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