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Faults
The programme will not
start.
The water is not draining.
Water is not visible in the
drum.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
The spin cycle runs sev-
eral times.
The programme is taking
longer than usual.
The length of the pro-
gramme changes during
the wash cycle.
Residual water in the left-
hand compartment for
the care product.
Odours, stain formation in
the appliance.
The f symbol lights up
in the Touch-Display.
Foam may also be leaking
from the detergent
drawer.
Repeated, intensive foam-
ing.
Detergent/fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
Cause/Remedy
Have you touched I button or selected f (Finish in) time?
■
Is the door closed?
■
Ó lights up: the detergent drawer has not been pushed in completely. Push
■
the detergent drawer in correctly.
Clean the drain pump ~ Page 27
■
Clean the drain pipe and/or the drain hose.
■
Not a fault – the water is below the visible area.
Not a fault – the unbalanced load detection system has interrupted the spin
■
cycle because the laundry is unevenly distributed. Distribute small and
large items of laundry evenly in the drum.
Is æ (Easy iron) selected?
■
Is the selected speed too low?
■
Not a fault – the unbalanced load detection system is adjusting an imbalance.
Not a fault – the unbalanced load detection system is adjusting an imbal-
■
ance by repeatedly distributing the laundry.
Not a fault – the foam detection system is active – a rinse cycle has been
■
switched on.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the Touch-
Display.
Not a fault – the effectiveness of the care product is not affected.
Run the ä Drum Clean programme without laundry.
Add washing powder or a detergent containing bleach.
Note:
To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents designed for woollens or
delicates.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into left-
hand compartment (not suitable for outdoor clothing, sportswear or items
stuffed with down).
Use less detergent in the next washing cycle.
Check your basic dosage and dosage strength settings.
■
If required, use a different liquid detergent.
■
There is too much detergent/fabric softener in the dispensers. Do not fill above
the max. mark in the dispensers.
Faults and what to do about them
en
31
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