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Monarch 9403 Operator's Handbook Manual

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Download this manual See also: Reference Manual, Operator's Handbook Manual
®
Monarch
™
9403
Printer
TC9403OH Rev. A 1/98 ©1997 Monarch Marking Systems, Inc. All rights reserved.

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  • Page 1 ® Monarch ™ 9403 Printer TC9403OH Rev. A 1/98 ©1997 Monarch Marking Systems, Inc. All rights reserved.
  • Page 2 Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Monarch reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Monarch has made every effort to provide complete and accurate information in this manual, Monarch shall not be liable for any omissions or inaccuracies.
  • Page 3 Monarch, or the Monarch product is operated or maintained contrary to the instructions provided by Monarch. This warranty is void if the machine is altered or repaired by other than Monarch representatives. This warranty does not include the furnishing of ribbons, ink rollers, tags, labels, or other supplies.

  • Page 5: Table Of Contents

    T A B L E O F C O N T E N T S GETTING STARTED ........... . 1-1 Standard Features .
  • Page 6 SETTING SUPPLY OPTIONS ..........4-1 Ribbon .
  • Page 7 Offline Printing ..........8-7 Entering Numbers .
  • Page 8 CHARACTER SETS ........... . B-1 Character Sets .

  • Page 9: Getting Started

    G E T T I N G S T A R T E D 9403 ™ printer prints text, graphics, and bar codes on thermal ® The Monarch transfer (ribbon) or thermal direct supplies. The 9403 printer prints labels continuously (in one strip).
  • Page 10 (part number TC9800PM). e-mail to gomaro@bluewin.ch U n p a c k i n g t h e P r i n t e r After you unpack the printer, you should have 9403 printer power cord Operator’s Handbook MONARCH quick-set software.
  • Page 11 C o n n e c t i n g t h e P o w e r C a b l e To connect the power cable: CAUTION The power switch must be off while you connect any cables to the printer.

  • Page 12: Establishing Communications

    E s t a b l i s h i n g C o m m u n i c a t i o n s Before the printer can accept print jobs from the host, you must connect the communication cable to the printer and to the host. set the communication values on the printer to match those at the host.

  • Page 13: About This Manual

    A b o u t T h i s M a n u a l This manual explains how to load supplies and ribbons. set up and begin using the printer. select menu options. enter data. print supplies online or offline. perform general maintenance procedures.

  • Page 14: Using The Keypad

    U s i n g t h e K e y p a d You can control printer operation and enter data offline using the keypad. The printer has 21 keys allowing offline data entry. This keypad includes 7 function keys, 10 numeric keys, and 4 symbol keys. C o n t r o l K e y s Interrupts printing.

  • Page 15: Startup

    Displays the next menu item. Displays the previous menu item. Selects the displayed menu item. Use the alphanumeric keys to enter batch data. To switch between characters and numbers, press S t a r t u p When you turn the printer on, the printer displays a copyright message. You will see other messages as the printer loads formats.

  • Page 16: Selecting A Function

    S e l e c t i n g a F u n c t i o n The Main Menu has several functions (operating modes). These functions are shown in the chart below. MAIN MENU CANCEL PRINT BATCH REPEAT SETUP DIAG.

  • Page 17: Setting Up The Printer

    S e t t i n g U p t h e P r i n t e r Before you use the 9403 printer, you will need to set up your printer correctly. You may need to refer to the Packet Reference Manual as well as this manual.
  • Page 18 8. If you do not have a verifier or scanner, check the bar code visually. A bar code that is in spec will have complete bars and clear spaces. Small alphanumeric characters will look complete. A bar code that is in spec may not look as good as one that is too dark, but it will have the highest scan rate.

  • Page 19: Loading Supplies

    L O A D I N G S U P P L I E S This chapter explains how to load supplies for continuous printing. The 9403 printer prints tags or labels in one strip. The 9403 printer uses a standard 3-inch (76.2mm) core supply.

  • Page 20: Supply Loading Diagram

    S u p p l y L o a d i n g D i a g r a m The illustration below shows the correct routing for supplies and ribbon. Guide the ribbon around the ribbon guide rollers when Supply Roll loading.

  • Page 21: Loading Supply

    L o a d i n g S u p p l y 1. Remove the cover. 2. Turn the printhead lever counterclockwise to open the printhead. Printhead Lever Supply Guide 3. Remove the old supply roll. Change the ribbon when loading new supplies, if necessary (see Chapter 3, "Loading the Ribbon").

  • Page 22: Printing A Test Label

    7. Place the roll of supplies on the supply platter so the black marks pass the sensor. 8. Feed the supply through the supply sensor and slightly past the printhead. 9. Slide the supply guide down the supply guide roller until it just touches the Printhead Supply Guide...
  • Page 23 2. Press . You will see MAIN MENU Print Mode 3. Press until you see MAIN MENU Diagnostics 4. Press . You will see ENTER PASSWORD: _______ The printer has a password of 5. Press three times. 6. Press If you enter the password incorrectly, the printer returns to the Main Menu. If you enter the password correctly, you will see DIAGNOSTICS Version...
  • Page 24 8. Press twice. Then press . You will see Print Quantity [1/999]: +1 9. Press , and a test label prints. If the printer is not printing correctly, contact Technical Support. 2-6 Loading Supplies...

  • Page 25: Loading Ribbon

    L O A D I N G R I B B O N This chapter explains how to load a ribbon roll. There are two types of supplies: Thermal Direct specially treated thermal supplies that do not use a ribbon for printing. Thermal Transfer standard supplies that require a ribbon for printing.

  • Page 26: Loading A Ribbon Roll

    L o a d i n g a R i b b o n R o l l 1. Remove the cover. 2. Turn the printhead lever counterclockwise to open the printhead. Printhead Lever 3. Rewind the supplies back onto the roll. If the printer has a used ribbon, follow steps 4-6.
  • Page 27 4. Remove the old ribbon by pulling the wire clips as shown. Ribbon Reel Wire Clip Take-up Reel 5. Remove the ribbon cores from the wire clips and discard the old cores. 6. Place the wire clips back on the take-up reel and ribbon reel. 7.
  • Page 28 8. Place the full ribbon core on the ribbon reel as shown. The ribbon reel feeds the ribbon in a clockwise direction. The take-up reel winds the ribbon in a counterclockwise direction. 9. Guide the ribbon down between the printhead and the front of the printer and around the rollers as shown.
  • Page 29 12. Manually turn the take-up reel as shown until the ribbon is tight. Make sure the ribbon is not wrinkled or bunched. Take-up Reel 13. Slide the supply through the printhead and slightly past the printhead, as described in Chapter 2, "Loading Supplies." 14.
  • Page 30 3-6 Loading Ribbon...

  • Page 31: Setting Supply Options

    S E T T I N G S U P P L Y O P T I O N S This chapter explains how to set the ribbon, separators, print position, supply position, margin position, and supply type. MAIN MENU CANCEL PRINT BATCH...

  • Page 32: Ribbon

    R i b b o n You have to tell the printer if your supplies require a ribbon. To change the setting, from the Main Menu select Setup, then Supply. Then, follow these steps: 1. Press until you see SUPPLY Ribbon 2.

  • Page 33: Batch Separators

    B a t c h S e p a r a t o r s A batch separator is an extra tag printed between batches that has a pinstripe pattern to make it easy to find. Batch Separator To change the setting, from the Main Menu select Setup, then Supply. Then, follow these steps: Changing this setting only affects new formats sent to the printer.
  • Page 34 This function adjusts where data prints vertically on the supply. Adjust the print if it is too close to the top or bottom of the supply, or overtypes the pre-printed area (see the "MONARCH" sample). One dot is 0.0049 inch. If the data is too close to the bottom, increase the number.

  • Page 35: Supply Position

    3. Use the arrow keys to change the print position. Pressing increases the value (moves the image up); decreases it (moves the image down). Press the arrow key once to change one number at a time. 4. Press when the number you need appears. Press twice to exit to the Main Menu.

  • Page 36: Margin Position

    3. Use the arrow keys to change the supply position. Pressing increases the value (feeds more supply); decreases it (feeds less supply). Press the arrow key once to change one number at a time. 4. Press when the number you need appears. Press twice to exit to the Main Menu.
  • Page 37 1. Press until you see SUPPLY Margin Pos 2. Press . You will see the current setting, for example: Enter margin pos [-99/99]: +0 3. Use the arrow keys to change the margin position. Pressing increases the value (moves the image toward the right side of the supply); decreases it (moves the image toward the left side of the supply).

  • Page 38: Supply Type

    S u p p l y Ty p e You can print on black mark or die cut supplies, but you have to tell the printer which supplies you are using. To change the setting, from the Main Menu select Setup, then Supply. Then, follow these steps: 1.

  • Page 39: Communication Values

    C O M M U N I C A T I O N V A L U E S This chapter tells you how to set the User Communication (User Comm) values. These values provide the link for normal online printing. MAIN MENU CANCEL PRINT...

  • Page 40: Baud Rate

    B a u d R a t e To change the setting, from the Main Menu select Setup, Port Settings, then User Comm. Then, follow these steps: 1. Press to set the baud rate. You will see the current setting, for example: BAUD RATE 2400...

  • Page 41: Stopbits

    S t o p B i t s To change the setting, from the Main Menu select Setup, Port Settings, then User Comm. Then, follow these steps: 1. Press until you see USER COMM Stopbits 2. Press . You will see the current setting, for example: STOPBITS 3.

  • Page 42: Flow Control

    F l o w C o n t r o l To change the setting, from the Main Menu select Setup, Port Settings, then User Comm. Then, follow these steps: 1. Press until you see USER COMM Flow Control 2. Press .

  • Page 43: Setting Contrast

    S E T T I N G C O N T R A S T This chapter explains how to set the contrast, which controls the darkness of the printing on your supply. MAIN MENU CANCEL PRINT BATCH REPEAT SETUP DIAG.
  • Page 44 Correct contrast setting is important because it affects how well your bar codes scan and how long your printhead lasts. You can use a verifier to check bar codes for contrast. 1. From the Main Menu, press until you see MAIN MENU Setup 2.

  • Page 45: Setting Defaults

    S E T T I N G D E F A U L T S This chapter explains how to select the monetary sign, secondary sign, decimal places, slashed zero, power-up mode, and prompt set. MAIN MENU CANCEL PRINT BATCH REPEAT SETUP DIAG.

  • Page 46: Monetary Sign

    The monetary formatting options are listed in the table below. Option Choices Default Monetary sign None/USA/UK/Japan/ Germany/France/Spain/ Italy/Sweden/Finland/ Austria/India/Russia/ Korea/Thailand/China Secondary Sign No/Yes Decimal Places 0/1/2/3 Slashed Zero No/Yes Power-up Mode Online/Offline Online Prompt Set English/French/German/ English Spanish The monetary sign, secondary sign, and decimal places options are used in conjunction with option 42.
  • Page 47 M o n e t a r y S i g n The monetary signs available for 15 countries are shown in the table below: You can also select None if you do not want a monetary sign to print in price fields.

  • Page 48: Secondary Sign

    To change the setting, from the Main Menu select Setup, then Defaults. Then, follow these steps: 1. Press . You will see the current setting, for example: MONETARY SIGN 2. Press until you see the country’s monetary sign you want. 3.

  • Page 49: Decimal Places

    Press until you see the option you want. Then press Press twice to exit to the Main Menu. D e c i m a l P l a c e s You can set the printer for 0, 1, 2, or 3 places after the decimal in a price field. In U.S.

  • Page 50: Slashed Zero

    1. Press until you see DEFAULTS Slashed Zero 2. Press . You will see the current setting, for example: SLASHED ZERO 3. Select the option you want. Then press . Press twice to exit to the Main Menu. P o w e r - U p M o d e Power-up mode lets you decide how your printer starts each time you turn it on.

  • Page 51: Prompt Set

    3. Press until you see the option you want. Then press Press twice to exit to the Main Menu. P r o m p t S e t Prompt set determines which language displays on the printer’s menu. You can select English, French, German, or Spanish.
  • Page 52 7-8 Setting Defaults...

  • Page 53: Printing

    The Packet Reference Manual tells how to create, store, and download the data necessary to print batches. You can also use the MONARCH quick-set software to create and download packets. Before you print, make sure the printer is connected and ready to receive data.

  • Page 54: Interrupting A Batch

    Your printer is ready to receive and print batches when you see PRINT MODE Ready Printing begins as soon as you download the format and batch data from the host. If there are offline batches in the print queue, the offline batches print after the downloaded batches have printed.

  • Page 55: Restarting A Batch

    You can press to resume printing or press to display the Pause Menu options. The following chart shows the Pause Menu options. PAUSE MENU CANCEL CANCEL PRINT RESTART SETUP DIAG. BATCH MODE BATCH R e s t a r t i n g a B a t c h You can reprint a paused batch from the beginning (using the original quantity).

  • Page 56: Canceling A Paused Batch

    C a n c e l i n g a P a u s e d B a t c h You can cancel a paused batch, delete a format, graphic, or font in memory, or all the batches waiting to print. Before any format, graphic, or font in memory can be deleted, you must cancel all batches.
  • Page 57 3. To cancel all the batches (including the paused batch), press until you see PAUSE MENU Cancel All and press . You will see Cancel Batches? 4. You can exit without canceling any batches. Press press to display No and then press .

  • Page 58: Repeating A Batch

    If you select Yes, these prompts delete ALL formats, graphics, and/or fonts in the printer. Press , then press . You will see Clear Flash? Press to display Yes and then press . If you select Yes, ALL packets (formats, graphics, and/or check digits) stored in flash memory (with "F"...

  • Page 59: Offline Printing

    2. Press . You will see Printing xxxx of xxxx The number increments until the entire batch has printed. When it is finished, you will see PRINT MODE Ready O f f l i n e P r i n t i n g This section explains how to prepare your printer for offline printing and enter data.

  • Page 60: Entering Numbers

    E n t e r i n g N u m b e r s You must be in numeric mode to enter numbers. If a caret (^) appears in the upper right corner of the printer display, press to remove. If no caret appears in the upper right corner, you are ready to enter numbers.

  • Page 61: Entering Symbols

    Once character mode is active, press the alphanumeric key that shows the letter you want. The first letter assigned to the key appears in the field. Each time you press the same key, the next letter that is assigned appears. An alphanumeric key may have up to six letters assigned, three in upper-case and three in lower case.

  • Page 62: Entering And Changing Data

    You can use character codes to enter symbols. See Appendix B for a list of symbols and their corresponding character codes. To enter a character code 1. Press 2. Use the data entry keys to enter the three-digit character code. For example, enter 179 for ¥...

  • Page 63: Types Of Data Entry

    To change data to back up, type the new data over the old data and then press , or press to clear all data, then re-enter the correct data and press When you enter data incorrectly, the printer displays a message. Following is a list of conditions that cause an error and how to correct them.
  • Page 64 At data entry, the price prompt includes the pricing symbols (unless you select None for Monetary Sign). Your price prompt may look like this PRICE: $0.00 ...or like this PRICE: 0¢ The difference between these prompts is the symbol used for printing amounts less than $1.00.

  • Page 65: Entering A Batch

    E n t e r i n g " 2 - F o r " P r i c e D a t a You can use any price field in a "2-for" pricing scheme. When entering data for a price field offline (at the printer), use the # key to separate the 2 and the price data in the "2-for"...
  • Page 66 4. Press until you see the type of format you want, then press . You will see the last format that was used, for example Select Format: FMT-1 5. Press until you see the name of the format you want, then press 6.

  • Page 67: Using The Standard Formats

    U s i n g t h e S t a n d a r d F o r m a t s The 9403 printer comes with three standard formats. Here are examples of the standard formats with sample data. You can modify these formats by using different batch data.
  • Page 68 To use the standard formats: 1. From the Main Menu, press until you see MAIN MENU Batch Entry 2. Press . Press until you see the format you want to use. The standard formats are Fmt - 1 Fmt - 2 Fmt - 3 3.

  • Page 69: Cleaning

    C L E A N I N G This chapter covers cleaning the printhead and platen roller. CAUTION Do not use sharp objects to clean the printer. This may damage the printer and void your warranty. Cleaning 9-1...

  • Page 70: Cleaning The Printhead And Platen Roller

    C l e a n i n g t h e P r i n t h e a d a n d P l a t e n R o l l e r The rate and frequency at which you print determines how often you must clean the printer.
  • Page 71 5. Wind the supplies back onto the supply roll. 6. Remove the ribbon, if one is loaded. See Chapter 2, "Loading a Ribbon." 7. Moisten a cotton swab with isopropyl alcohol. Printhead Platen Roller 8. Rub the swab across the printhead and remove any build-up. 9.
  • Page 72 9-4 Cleaning...

  • Page 73: Diagnostics

    D I A G N O S T I C S This chapter explains how to perform simple diagnostic functions such as checking the software version and sensor mark quality, and printing a pattern or test label. This information will be needed if you have to contact Technical Support.

  • Page 74: Checking The Software Version

    C h e c k i n g t h e S o f t w a r e V e r s i o n 1. From the Main Menu, press until you see MAIN MENU Diagnostics 2. Press .

  • Page 75: Printing A Test Pattern

    P r i n t i n g a T e s t P a t t e r n 1. From the Diagnostics Menu, press until you see DIAGNOSTICS User Diag. 2. Press . You will see USER DIAG Supply Quantity 3.

  • Page 76: Printing A Test Label

    P r i n t i n g a T e s t L a b e l See "Printing a Test Label" in Chapter 3 for more information. If you need to call Technical Support, print a test label. 1.

  • Page 77: Checking Sensor Mark Quality

    The test label displays printer model number software version number number of inches printed to date user COM port settings a test pattern. This information will help Technical Support diagnose the problem. Refer to the Packet Reference Manual for more information about the test label. C h e c k i n g S e n s o r M a r k Q u a l i t y The printer continuously stores data from the most recent 16 supplies printed.

  • Page 78: Service Diagnostics

    S e r v i c e D i a g n o s t i c s The Service Diagnostics menu can only be accessed by a Monarch Representative, because it requires a separate password. If you have any problems, print a test label and call Technical Support.

  • Page 79: Specifications

    S P E C I F I C A T I O N S P r i n t e r Length: 16.5 inches (419 mm) Width: 10 inches (254 mm) Height: 9 inches (229 mm) Weight: 15.5 lb. (7.05 kg) Shipping Weight: 22 lb.

  • Page 80: Supplies

    Operating Limits: For Thermal Transfer: 40°F to 95°F (4°C to 35°C) For Thermal Direct: 40°F to 110°F (4°C to 43°C) Ribbon widths: 1.26 inches (32.0 mm) 1.57 inches (39.88 mm) 2.10 inches (53.34 mm) Ribbon length: 308.4 feet (94 meters) Ribbon storage: 41°F to 95°F (5°C to 35°C).

  • Page 81: Character Sets

    C H A R A C T E R S E T S C h a r a c t e r S e t s The following lists show the characters available in the fonts for the 9403 printer. Standard Font...
  • Page 82 Bold Font OCRA-like Font CG Triumvirate Bold Font CG Triumvirate Font B-2 Character Sets...

  • Page 83: Uppercase Letters

    U p p e r c a s e L e t t e r s Use Character Mode to enter the offline code. Char. Online Offline Code Char. Online Offline Code Code Code Character Sets B-3...

  • Page 84: Lowercase Letters

    L o w e r c a s e L e t t e r s These letters are available only in Standard and Reduced fonts. Char. Online Offline Code Char. Online Offline Code Code Code 7777 55555 77777 555555 777777 6666 8888...

  • Page 85: Currency Symbols

    C u r r e n c y S y m b o l s You can enter international currency symbols offline by setting the default monetary sign to the desired country setting and pressing the $ key. The $ enters the monetary sign that is currently active.

  • Page 86: Punctuation And Symbols

    P u n c t u a t i o n a n d S y m b o l s Char. Online Offline Char. Online Offline Code Code Code Code . . . , , , < < > >...
  • Page 87 These characters are available only in Standard and Reduced fonts. Char. Online Offline Char. Online Offline Code Code Code Code Ç ~128 Ö ~153 ü ~129 Ü ~154 é ~130 ¢ ~155 155* â ~131 £ ~156 156* ä ~132 ¥...

  • Page 88: Code 128 Function Codes

    Char. Online Offline Char. Online Offline Code Code Code Code û ~150 ~199 ù ~151 Ø ~210 ÿ ~152 ø ~214 α ~171 ~224 ~172 ß ~225 C o d e 1 2 8 F u n c t i o n C o d e s Code Function Code ~201...
  • Page 89 G L O S S A R Y batch Group of tags or labels that contain the same data. batch separator Extra tag between batches that shows where one batch ends and the next one begins. character Letter, number, or symbol. continuous Feed mode in which the printer prints all the tags in a batch without stopping.
  • Page 90 queue Batches waiting to print (also includes the batch that is printing). supplies Tags or labels used for printing.

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