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Error Messages
Reports
If your unit cannot send a fax, check the following.
– The number you dialled is correct.
– The other party's machine is a facsimile.
If the problem remains, correct it by following the communication message printed on the sending and journal
reports (p. 55, 56).
Communication message
COMMUNICATION ERROR
DOCUMENT JAMMED
ERROR-NOT YOUR UNIT
MEMORY FULL
NO DOCUMENT
OTHER FAX NOT RESPOND
PC FAIL OR BUSY
PRESSED THE STOP KEY
THE COVER WAS OPENED
OK
Display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display message
CALL SERVICE
CHECK COVER
CHECK DOCUMENT
CHECK FILM
112
Error code
41–72
A transmission or reception error occurred. Try again or check
FF
with the other party.
—
The document is jammed. Remove the jammed document (p. 120).
54, 59
A transmission or reception error occurred because of a problem
70
with the other party's fax machine. Check with the other party.
—
The document was not received due to memory being full.
—
The document was not fed into the unit properly. Reinsert the
document and try again.
—
The other party's fax machine was busy or ran out of recording
paper. Try again.
The document was not fed properly. Reinsert the document and
try again.
The other party's fax machine rings too many times. To send a
fax manually, dial the number, confirm the fax tone, and press
START/SET/COPY
The other party's machine is not a facsimile. Check with the
other party.
The number you dialled is not in service.
—
The PC cannot control the fax functions. The printer cable is not
connected correctly, or the software is not running on the PC.
—
STOP
was pressed and fax communication was cancelled.
—
The cover was opened. Close it and try again.
—
Fax communication was successful.
There is something wrong with the unit. Contact our service personnel.
The cover is open. Close it.
The document is not fed into the unit properly. Reinsert the document. If
misfeeding occurs frequently, clean the document feeder rollers and try again
(p. 126). If the problem remains, adjust the feeder pressure (p. 121).
The film cartridge is not installed. Install it (p. 123–125).
Cause & Remedy
.
Cause & Remedy
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