EBN Technology PPC-5008T-LX800 Service Manual

Ppc 50 series
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Version 1.1

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Table of Contents
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Summary of Contents for EBN Technology PPC-5008T-LX800

  • Page 1 1/53 Version 1.1...
  • Page 2: Table Of Contents

    Contents Chapter 1: Troubleshooting ..............P4 ~ P9 1.1 Symptoms and Solutions ..............P4 ~ P7 1.2 BIOS Upgrade ..................P8 ~ P12 Chapter 2: Disassembly, Assembly ............P13 ~ P45 2.1 Main Unit 2.1.1 Touch Panel + Touch Screen Holder ........P13 ~ P16 2.1.2 LCD, AUO 15.0”...
  • Page 3 Chapter 3: Spare parts 3.1 Main Unit.....................P45 ~ P50 Explode of Main Unit 3.1.1 Main Unit Parts list & quotation 3.2 Accessories ..................P51 ~ P53 3.2.1 Power cord 3.2.2 3.2.3 Memory 3.2.4 3.2.5 3.2.6 Compact Flash 3.2.7 Wall Mount Kit 3.2.8 ARM Kit 3.2.9...
  • Page 4: Chapter 1 Troubleshooting

    Chapter 1 Troubleshooting 1.1 Symptoms and Solutions Error Code Symptom Check Points Detail Steps 1. Check LED Light (Upper Left) should be on 2. If yes to item 1, open rear cover, open EMI chassis, remove inverter cable on M/B (CN1), check if RAM well plugged on the memory slot NO BOOT with 1.RAM...
  • Page 5 Error Code Symptom Check Points Detail Steps 1. Shut Down Power, 2. Open rear cover, open EMI chassis, remove inverter cover, check if inverter cable well connected between MB and inverter board 1. Inverter Cable 3. If yes, replace with another inverter cable for testing 2.Inverter to LCD cable 4.
  • Page 6 Error Code Symptom Check Points Detail Steps 1. Shut down power 2. Open rear cover, open EMI chassis, remove inverter cable on M/B (CN1), 3. Check if CF Card (PPC 5008) well connected with CF Slot 1. CF Card Unable to 4.
  • Page 7 Error Code Symptom Check Points Detail Steps 1. Check if USB keyboard cable well connected with USB port 2. If yes to item 2, replace with another keyboard(same model) for testing Boot Up, USB 3. If fail, replace with another keyboard(other model) for 1.
  • Page 8: Bios Upgrade

    1.2 BIOS Upgrade 1.2.1 Equipment List: -Floppy Disk* 1 set, -Keyboard* 1 set, -Mouse* 1 set -BIOS file 1.2.2 Boot the system with a bootable floppy disk 1.2.2.1 A Windows 98/ME startup disk can be used 1.2.2.2 Or you can create an MS-DOS startup disk under Windows XP, to create an MS-DOS startup disk under Windows XP, right click on the 3 ½...
  • Page 9 1.2.3.4 Choose First Boot Device USB-FDD. Press “Enter” Key 1.2.3.5 Select “USB-FDD”. Press “Enter” Key 1.2.3.6 Press “F10”. Press “Enter”Key 9/53 Version 1.1...
  • Page 10 awdflash = BIOS FLASH UTILITY B010wr10.bin =BIOS file version 1.0 1.2.3.7 Key in BIOS Utility and BIOS Version needs to be updated. Ex: “awdflash b010wr10.bin” 1.2.3.8 Press “N”. Press “Enter” Key 10/53 Version 1.1...
  • Page 11 1.2.3.9 Press “Y”. Press “Enter” Key 1.2.3.10 DO NOT TURN OFF or RESET SYSTEM Until the BIOS update is completed. Stopping the BIOS UPATE before it is completed will cause the system to become non-functional. 11/53 Version 1.1...
  • Page 12 1.2.3.11 Wait till the screen shows “Flashing Complete”. Press “F1” to reset 1.2.3.12 Double check the BIOS version is updated when the system resets. Note: The BIOS contained here are exclusively for manufacturer PPC Series only. manufacturer assumes no responsibility for any damages resulting from improper use or lack of technical expertise.
  • Page 13: Chapter 2: Disassembly, Assembly

    Chapter 2: Disassembly, Assembly 2.1 Main Unit 2.1.1 Touch Panel + Touch Screen Holder Item Photo Description 1.PPC 5008: Remove 6 screws from rear cover 1. PPC 5008: Remove 4 screws from EMI Chassis 2. Remove EMI A/D Chassis 1. PPC 5008: Remove 2 screws from EMI Chassis 1.
  • Page 14 Item Photo Description 1. PPC 5008: Remove 2 screws 2. Remove touch panel to M/B cable( CN29) 3. Remove inverter board to M/B cable (CN1) 4. Remove inverter board to LCD cable (CN2) 1. PPC 5008: Remove touch panel module( W/ LCD bezel) 2.
  • Page 15: Lcd Chassis

    Item Photo Description 1. PPC 5012 and PPC 5015: Remove 4 hex screws from EMI chassis 1. PPC 5012: Remove 3 screws from EMI Chassis 2. Remove EMI Chassis 1. PPC 5015: Remove 4screws from EMI Chassis 2. Remove EMI A/D Chassis 1.
  • Page 16 Item Photo Description 1. PPC 5012 and PPC 5015: Remove 3 screws 2. Replace with another touch screen module 16/53 Version 1.1...
  • Page 17 2.1.2 LCD, AUO 8.4”, 12”, 15.0” Item Photo Description 1. PPC 5008: Follow 2.1.1 item 1 to 4 2. Remove 2 screws 3. Remove touch panel to M/B cable( CN29) 4. Remove inverter board to M/B cable (CN1) 5. Remove inverter board to LCD cable (CN2) 6.
  • Page 18 Item Photo Description 1. PPC 5012 and PPC 5015: Remove 2 black tapes from inverter cables 2. Remove 2 inverter cables 3. Remove 1 black tape from LCD cable 4. Remove 1 LCD cable 5. Remove 2 screws from left holder 6.
  • Page 19 2.1.3 LCD Chassis Item Photo Description 1. PPC 5008: Follow 2.1.1 item 1 to 4 2. Remove 2 screws 3. Remove touch panel to M/B cable( CN29) 4. Remove inverter board to M/B cable (CN1) 5. Remove inverter board to LCD cable (CN2) 6.
  • Page 20 Item Photo Description 1. PPC 5008: Replace with another LCD Chassis 1. PPC 5012 and PPC 5015: Follow 2.1.1 item 1 to 11 2. Remove 1 M/B to LCD Cable 3. Remove 2 Inverter board to LCD Cable 4. Remove LCD Panel 5.
  • Page 21 Item Photo Description 1. PPC 5015: Remove 4 screws PPC 5012: Remove 3 screws 2. Remove HDD cable 1. PPC 5012 and PPC 5015: Remove LED cable 1. Replace with another LCD chassis 21/53 Version 1.1...
  • Page 22: Lcd Bezel

    2.1.4 LCD Bezel Item Photo Description 1.PPC 5008: Please refer to item 2.1.1 1. PPC 5012: Remove 14 screws from rear cover 1. PPC 5015: Remove 12 screws form rear cover 1. Remove 12 screws 2. Remove LCD bezel from LCD chassis 22/53 Version 1.1...
  • Page 23: Led Fixed Plintch

    Item Photo Description 1. Replace with another LCD Bezel 2.1.5 LED Fixed Plinth Item Photo Description 1. PPC 5008: Follow 2.1.1 item 1 to 4 2. Push and pull out 3 LEDs from fixed plinth 1. PPC 5008: Push out LED fixed plinth 2.
  • Page 24 Item Photo Description 1. PPC 5015: Remove 12 screws form rear cover 1. Remove 3 LED from 3 LED holder 1. Remove 1 screw 1. Replace with another LED plinth 24/53 Version 1.1...
  • Page 25: Led Lens

    2.1.6 LED Lens Item Photo Description 1. PPC 5012: Remove 14 screws from rear cover 1. PPC 5015: Remove 12 screws form rear cover 1. Remove 2 screws 1. Replace with another LED lens 25/53 Version 1.1...
  • Page 26: Emi A/D Cover & Power Cable

    2.1.7 EMI A/D Cover & Power Cable Item Photo Description 1. PPC 5008: Follow 2.1.1 item 1 to 4 2. Remove 8 screws 3. Remove 2 speakers 1. PPC 5008: Remove EMI Chassis 2. Remove power to M/B cable(CN13) 3. Go to item 8 1.
  • Page 27 Item Photo Description 1. Remove 4 hex screws from chassis 1. PPC 5012: Remove 3 screws from EMI Chassis 1. PPC 5015: Remove 4screws from EMI Chassis 1. Replace with another EMI A/D Chassis 27/53 Version 1.1...
  • Page 28: Speaker & Speaker Cable

    2.1.8 Speaker & Speaker Cable Item Photo Description 1. PPC 5008: Follow 2.1.1 item 1 to 4 2. Remove 8 screws 3. Remove 2 speakers 1. PPC 5008: Remove EMI Chassis 2. Remove speaker to M/B cable(CN17) 1. PPC 5008: Replace with another speaker cable 1.
  • Page 29 Item Photo Description 1. PPC 5012 and PPC 5015: Remove 2 screws form left speaker 2. Remove 2 screws from right speaker 1. PPC 5012 and PPC 5015: Replace with another speaker 29/53 Version 1.1...
  • Page 30: Inverter Cover(Only For Ppc 5008)

    2.1.9 Inverter Cover (Only for PPC 5008) Item Photo Description 1.Remove 6 screws from rear cover 1. Remove 1 screw 2. Remove 2 little screws from inverter cover 1. Turn over the inverter board 2. Remove 2 cables 1. Replace with another inverter cover 30/53 Version 1.1...
  • Page 31: Lcd Rear Cover

    2.1.10 LCD Rear Cover Item Photo Description 1.PPC 5008: Remove 6 screws from rear cover 1. PPC 5015: Remove 12 screws form rear cover 2. Replace with another rear cover 1. PPC 5012: Remove 14 screws from rear cover 2. Replace with another rear cover 31/53 Version 1.1...
  • Page 32: Main Board

    2.2 Main Unit 2.2.1 Main Board Item Photo Description 1. PPC 5008: Follow 2.1.1 item 1 to 8 2. Remove touch panel to M/B cable( CN29) 3. Remove inverter board to M/B cable (CN1) 4. Remove 4 screws 5. Remove LCD to M/B cable(CN2) 6.
  • Page 33: Inverter

    2.2.2 Inverter Item Photo Description 1. PPC 5008: Follow 2.1.1 item 1 to 3 2. Remove inverter to M/B cable(CN1) 3. Remove LCD to inverter cable(CN2) 4. Remove 2 screws 5. Go to item 5 1. PPC 5012: Remove 14 screws from rear cover 2.
  • Page 34 Item Photo Description 1. Replace with another inverter 34/53 Version 1.1...
  • Page 35: Battery

    2.2.3 Battery Item Photo Description 1. PPC 5015: Follow 2.1.7 item 1 to 7 2. Remove battery from M/B(BT1) 3. Replace with another battery 2.2.4 Cables 2.2.4.1 Cable, M/B to Inverter Item Photo Description 1. Follow 2.1.7 item 1 to 7 2.
  • Page 36: Cable, M/B To Lcd

    2.2.4.2 Cable, M/B To LCD Item Photo Description 1. PPC 5008: Follow 2.1.2 item 1 to 2 2. Remove LCD cable 3. Replace with another LCD cable 1. Follow 2.1.1 item 1 to 7 2. Remove 3 screws 3. Remove touch screen module 1.
  • Page 37: Cable, M/B To Led

    2.2.4.3 Cable, M/B To LED Item Photo Description 1. PPC 5008: Follow 2.1.1 item 1 to 4 2. Push and pull out 3 LEDs from fixed plinth Remove LED to M/B cable(CN6) 1. PPC 5012 and PPC 5015: Follow 2.1.7 item 1 to 7 2.
  • Page 38: Cable, M/B To Hdd

    2.2.4.4 Cable, M/B To HDD Item Photo Description 1. PPC 5012 and PPC 5015: Follow 2.1.1 item 1 to 11 2. Remove HDD cable from M/B(CN10) and HDD 1. Replace with another HDD cable 38/53 Version 1.1...
  • Page 39: Accessories

    2.3 Accessories 2.3.1 MSR HW Installation Item Photo Description 1. Fasten 2 screws on the Panel 2. Connect MSR cable with PPC I/O port 1. The installation is completed Verification RS232 type Item Photo Description 1. Enter to “All Programs” “Communication”...
  • Page 40 Item Photo Description 1. Click “Yes” to continue 1. Set “area code” and click OK 1. Click OK 1. Select on COM 3 2. Click “OK” to continue 40/53 Version 1.1...
  • Page 41 Item Photo Description 1. Set on Baud Rate to be 9600 bps. 2. Click “OK” to continue 1. Stripe the MSR card to Reader and complete test OK PS2 type Item Photo Description 1. Enter to “Accessories” “Notepad” 1. Stripe the MSR card to Reader and complete test OK.
  • Page 42: Msr+ I Button

    2.3.2 MSR+ I Button HW Installation Item Photo Description 1. Fasten 2 screws on the Panel 2. Connect MSR cable with PPC I/O port 1. PPC 5008 front side 2. PPC 5012 / PPC 0515 front side Verification Item Photo Description 1.
  • Page 43: Hdd

    2.3.3 HDD Item Photo Description 1. Follow 2.1.1 item 1 to 5 2. Remove HDD cable from HDD 1. PPC 5012: Remove 3 screws form HDD bracket 1. PPC 5015: Remove 4 screws form HDD bracket 2. Replace with another HDD 43/53 Version 1.1...
  • Page 44: Compact Flash

    2.3.4 Compact Flash Item Photo Description 1. Follow 2.1.7 item 1 to 5 2. Remove HDD cable 1. Insert the Compact Flash into slot 1. Connect the HDD cable with 2. Follow steps back to 2.1.7 item 1 44/53 Version 1.1...
  • Page 45 Chapter 3 Spare Parts 3.1 Main Unit 3.1.1 Explode of Main Unit *Only for 12.1” and 15” 3.1.2 Main Unit Parts list & quotation Item Parts No. Description Q’ty Price (USD) PPC5008, 8.4 LCD bezel (Black) PPC5008, 8.4 water proof sealed stick 133.3x2.2x1.6T 1+2+ 10400026RH...
  • Page 46 Item Parts No. Description Q’ty Price (USD) 12.1” LCD bezel (Black) 1+2+ A10400254RH By Call PPC5012, 12.1” water proof sealed stick 15” LCD bezel (Black) 1+2+ A10400253RH By Call PPC5015, 15” water proof sealed stick 12.1"touch panel 10400031RH By Call 4+14 Touch screen chassis 12.1 15.0"touch panel...
  • Page 47 Item Parts No. Description Q’ty Price (USD) 30100063RH+ PPC5012 / PPC5015 EMI A/D COVER By Call 21600096RH and POWER button cable 23100002RH+ PPC5008, Square Speak w/o CABLE 21600044RH 40*20 2.0W 40KS08P , 8” By Call SPEAKER CABLE PPC5012. Square Speak w/o CABLE 23100001RH+ 28*26 and By Call...
  • Page 48 Price(USD Description Photo PPC5008, 8.4 INVERT 21600094RH CABLE By Call PPC5012 / PPC5015, 12.1” / 21600050RH 15” INVERT CABLE By Call PPC5008 AUO 8.4 LCD 21600095RH CABLE By Call PPC AUO 12.1” / 15” LCD 21600120RH CABLE By Call 21600041RH PPC5008 LED 8.4 CABLE By Call 48/53...
  • Page 49 Price(USD Description Photo PPC5012 / PPC5015 LED 21600053RH 12.1” / 15” CABLE By Call A10400047R WALL MOUNT KITS FOR By Call BOX PC/SLIM BOX 31400003RH Heat pad (40*40*2mm) By Call 31400004RH Heat pad (23*23*2mm) By Call 40200007RH BOX-PC Carton for PPC5008 By Call 460*380*135mm 49/53...
  • Page 50 Price(USD Description Photo 40200017RH BOX-PC Carton for PPC5012 By Call / PPC5015 EPE Sponge for PPC5008, 40800003RH 8.4” LCD By Call EPE Sponge for PPC5012 / 40800015RH PPC5015, 12.1” / 15” LCD By Call 50/53 Version 1.1...
  • Page 51 3.2 Accessories 3.2.1 Power Cord Price(USD) Description Photo POWER CORD 3PIN AC, 20700006RH By Call FOR USA POWER CORD 3PIN AC, 20700010RH By Call FOR UK POWER CORD 3PIN AC, 20700007RH By Call FOR EUR POWER CORD 3PIN AC, 20700009RH By Call FOR Australia 22100017RH...
  • Page 52 3.2.2 HDD Description Photo Price(USD) TOSHIBA 5400RPM-40G HDD ULTRA ATA/100(2.5") 20200010RH By Call Note: Only available PPC5012 and PPC5015 3.2.3 Memory Description Photo Price(USD) 20300005RH 400MHz DDR MODULE By Call 128M(200PIN-SO DIMM) 20300006RH 400MHz DDR MODULE By Call 256M(200PIN-SO DIMM) 20300007RH 400MHz DDR MODULE By Call...
  • Page 53 3.2.6 Compact Flash Description Photo Price(USD) 20600001RH Compact Flash 128MB By Call 20600002RH Compact Flash 256MB By Call 20600003RH Compact Flash 512MB By Call 20600005RH Compact Flash 1G By Call 20600007RH Compact Flash 2G By Call 20600008RH Compact Flash 4G By Call 3.2.7 ARM Kit Description...

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