Troubleshooting Guide - Panasonic SC-VK660 Operating Instructions Manual

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies
indicated in the chart do not solve the problem, consult your dealer for instructions.
Power
No power.
The unit is automatically
switched to the standby
mode.
Unresponsive or inoperable function
No response when buttons
are pressed.
No operations can be
performed with the remote
control.
Cannot play DVDs.
No picture or sound.
You have forgotten your
ratings password.
Reset all the settings to
Factory Preset.
Other products respond to
the remore control
Specifi c operation undesirable or unexpected
It takes time before play
starts.
Folders deeper than the
eighth layer on a data disc
are not displayed correctly.
A menu screen appears
during skip or search.
Playback control menu
doesn't appear. with
playback control
The program and random
play functions do not work.
Programmed items are not
played.
Scenes are skipped
intermittently.
Subtitle
Subtitle position is wrong.
No subtitles.
SC-VK660_EN(GCS).indd 31 SC-VK660_EN(GCS).indd 31
• Insert the AC power supply cord securely.
• The unit was switched to standby by the sleep timer or auto-off function.
• This unit cannot play discs other than the ones listed in these operating
instructions.
• Some operations may be prohibited by the disc.
• The unit may not be operating properly due to lightning, static electricity or
some other external factor. Turn the unit off then back to ON. Alternatively, turn
the unit off, disconnect the AC power supply cord, and then reconnect it.
• Condensation has formed: Wait 1 to 2 hours for it to evaporate.
• Check that the batteries are installed correctly.
• The batteries are depleted: replace them with new ones.
• Aim the remote control at the remote control sensor and operate.
• The remote control and main unit are in different modes.
Change the remote control mode to match the main unit mode.
• CD MODE is on. Press and hold [–CD MODE] to turn CD MODE off.
• Check the video or audio connection.
• Check the power or input setting of the connected equipment.
• Check that the disc has something recorded in it.
• While stopped and "DVD/CD" is the source, press and hold [ , STOP] on the
main unit and [ 10] on the remote control until "Initialised" disappears from the
television.
Turn the unit off and on again.
All settings will return to the default values.
• Change the remote control operating mode.
• Play may take time to begin when an MP3 track has still picture data. Even after
the track starts, the correct play time will not be displayed. This is normal.
• This is normal on DivX video.
• Folders deeper than the eighth layer are displayed as the eighth layer.
• This is normal for Video CDs.
• Press [ ] twice and then press [ , DVD/CD].
• These functions do not work with some DVD-Videos.
• Some items cannot be played even if you have programmed them.
• If you change the volume or sound fi eld/quality setting during "Advanced Disc
Review", the function continues without the on-screen display.
Press [ , DVD/CD] to cancel "Advanced Disc Review".
• Adjust the position. ("Subtitle Position" in the Display Menu)
• Display the subtitles.
• Subtitles may not be displayed depending on the disc.
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