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Questions?
Suds in the tub
Use this
problem
solver
Detergent left
in dispenser
cups
Black or gray
marks on
dishes
Dishes don't
dry
Control panel
responded
to inputs but
dishwasher
never filled
with water
Stained tub
interior
Dishwasher
won't run
Control
panel lights
go off when
you're setting
controls
20
Problem
Possible Cause
Wrong detergent
Rinse agent was spilled
Dishes or utensils are
blocking the detergent
cup
Aluminum utensils
have rubbed against
dishes
Low inlet water
temperature
Rinse agent dispenser
is empty
Door may not be
completely closed
Water valve may be
turned off
White film on inside
surface— hard water
minerals
Fuse is blown or circuit
breaker is tripped
Power is turned off
Reboot your control
Time too long between
touching of selected
pads
Before You Call For Service
Dishwasher
What To Do
Use only automatic dishwasher detergents to
avoid sudsing. Cascade
Detergents have been approved for use in all GE
Appliances dishwashers.
Always wipe up rinse agent spills immediately.
Reposition the dishes, so the water from the
lower spray arm can flush the detergent cup. See
the Loading section.
Reposition the tall utensils or heavy silverware
that may be keeping the dispenser cup door from
opening. See the Loading section.
Don't place large bowls or pots directly under the
detergent dispenser.
Remove marks with a mild, abrasive cleaner.
Make sure inlet water temperature is at least 120°F.
Select a cycle that includes heated dry such as
HEAVY or NORMAL.
Check the rinse agent dispenser and fill as
required.
Make sure the door is firmly closed.
Make sure water valve (usually located under the
sink) is turned on.
GE Appliances recommends Cascade
™
Rinse Aid
to help prevent hard water mineral
deposits from forming.
Run dishwasher with citric acid to remove mineral
deposits. Citric acid (Part number: WD35X151)
can be ordered through GE Appliances Parts.
See back cover for ordering information.
Alternatively, purchase Lemi Shine (Part Number:
WD10X10019) and follow the directions on the label.
Replace fuse or reset circuit breaker. Remove
any other appliances from the circuit.
In some installations, the power to the
dishwasher is provided through a wall switch,
often located next to the disposer switch. Make
sure it is on.
Turn off power to the dishwasher (at circuit breaker
or wall switch) for 30 seconds, then turn back on.
If the control panel lights go off, touch any pad
again and continue setting controls.
®
Automatic Dishwashing
®
Platinum
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