Huawei P8 GRA-UL00 Faqs page 15

P8 Smartphone FAQs
10.1 Why doesn't the multimedia message send report take effect? ............................................................................... 106
10.2 Why doesn't the multimedia message read report take effect? ............................................................................... 107
10.3 Why can't I log in to the company's email using the Exchange? ............................................................................ 107
10.4 What can I do if I can't connect to the server when refreshing my emails? ............................................................ 108
10.5 What can I do if I can't connect to the QQ mailbox because I haven't activated the IMAP and POP3 services? ... 108
10.6 Why can't I send or receive messages? ................................................................................................................... 108
10.7 What can I do if I can't send messages at a certain time? ....................................................................................... 108
10.8 Why is the image attached to the multimedia message I sent to another phone unclear? ....................................... 108
10.9 Why doesn't my phone play any tone for received SMSs? ..................................................................................... 109
10.10 Why doesn't my phone display the SMSs according to the time sequence and why are some SMSs fixed to the top?
........................................................................................................................................................................................ 110
10.11 Why can't I log in to Gmail using Exchange? ....................................................................................................... 110
10.12 How can I lock a specific message or delete messages in batch? ......................................................................... 110
10.13 How many Chinese and English characters can be contained in a text message? ................................................ 110
10.14 How many text messages can be saved on my phone? ......................................................................................... 110
10.15 What can I do if I can't send or receive multimedia messages? ............................................................................ 111
10.16 Is there any restriction on the size, format, or resolution of the file to be attached to a multimedia message? .... 111
10.17 Where are the multimedia message attachments saved? ....................................................................................... 111
10.18 How do I configure email settings? ...................................................................................................................... 111
10.19 Can I view emails when no Internet connection is available on my phone? ......................................................... 112
10.20 How do I synchronize contacts and calendar events? ........................................................................................... 112
10.21 Why can't I change the ringtone and vibration settings of my email? .................................................................. 112
10.22 How can I set a different ringtone for the messages? ........................................................................................... 113
10.23 How do I preview new messages on the notification panel? ................................................................................ 114
10.24 Can I restore deleted messages? ........................................................................................................................... 114
10.25 Is there any restriction on the email attachment size? ........................................................................................... 114
10.26 Why doesn't my phone play any tone?.................................................................................................................. 114
10.27 How can I add a message signature? .................................................................................................................... 114
10.28 How do I hide the sender information when forwarding a message? ................................................................... 115
10.29 How do I send contact information using the multimedia message? .................................................................... 116
10.30 How can I block harassment messages? ............................................................................................................... 116
10.31 How do I remove an email account? ..................................................................................................................... 117
10.32 How can I view the contacts on the blacklist? ...................................................................................................... 117
10.33 How do I clear unread notifications? .................................................................................................................... 118
10.34 Can I change the Message ringtone?..................................................................................................................... 118
11 Network access and data sharing ............................................................................................. 1
11.1 Why is there no signal displayed in the signal bar? .................................................................................................... 1
11.2 Why is the network unavailable when I browse a web page or download data? ........................................................ 1
11.3 Why does my Phone use only the GSM services while it is roaming? ....................................................................... 1
11.4 Why does the signal strength become poor when I place my phone on metallic objects or use a cover made of metal?
............................................................................................................................................................................................ 1
11.5 Does my phone support the GSM 850 MHz network while it is roaming in other countries?.................................... 2
2015/03 Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
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