Before Requesting Help - Panasonic KX-TCD400NZ Operating Instructions Manual

Before Requesting Help

If you experience any problems with the normal use of your apparatus, you should
unplug it from the telephone outlet and connect a known working telephone in its place.
If the known working telephone still has problems, then please contact the customer
service department of your Network provider.
If it operates correctly, then the problem is likely to be a fault in your apparatus.
In this case, contact your supplier for advice. Your Network provider may charge you if
they attend a service call that is not due to apparatus supplied by them.
Turn the power OFF then ON (Handset) / Disconnect then connect the AC adaptor
(Base unit).
Problem
NO LCD display in handset.
Handset will not turn on.
Batteries charge icon not
counting up.
icon flashes.
Handset busy tone heard
when is pressed.
No dial tone.
Cannot dial out.
Handset will not ring.
Last number redial does not
work.
icon flashes.
icon is disappeared.
26
Possible cause
Handset not turned on.
Batteries not inserted.
Batteries not charged.
Dirty charge contact.
Base not powered up.
Handset out of range of
base.
No power into base unit.
Handset out of range of
base.
Telephone line not
connected.
Call BAR set.
Key lock mode ON.
Ringer switched off.
Number exceeded 24 digits.
Battery low.
Wrong battery type selected.
Solution
Turn on power (p.9).
Insert the 2 rechargeable
batteries supplied (p.4).
Place handset in base and
connect AC adaptor to base
and AC outlet (full charge
period 7 hrs).
Clean charge / battery
contact and retry charge.
Connect AC adaptor to
base unit and AC outlet.
Move handset closer to
base.
Connect AC adaptor to
base unit and AC outlet.
Move handset closer to
base.
Insert telephone cord to
network.
Turn power OFF then ON.
Turn feature off.
Turn key lock OFF.
Set ringer to one of 6
volume levels.
(see "Handset Settings".)
Redial manually.
Recharge batteries.
Set the correct battery type.