Troubleshooting - NEUTRIK xirium pro User Manual

6 Troubleshooting

Message
Reconnecting...
No Link!
RSSI level "low" area
RSSI level "overload" area
Signal quality bar is orange
Signal quality bar is red
Access Point lost
Access point changed
User Manual – XIRIUM PRO ® CA
Fault
WLAN connection to
device not available.
RX does not receive a
signal from TX.
RX repeater receives a
weak signal.
RX repeater receives a
signal that is too strong
Packet loss is critical
Packet loss is too high
Connection between
tablet and access point
used is broken.
Tablet connected with a
different access point.
| BDA 471 2016/09
Cause Solution
Battery empty
c
Device out of 2.4 GHz
c
network range.
c
TX battery empty
c
Device out of 5 GHz
c
network range.
c
c
Distance between TX
c
and RX / repeater too
high.
c
c
Distance between TX
c
and RX/repeater too
low.
c
Some reflections cause
c
a critical or high packet
loss at this position.
Tablet out of range of
c
access point.
Flight mode active on
c
tablet.
Tablet out of range of
c
access point.
Troubleshooting
Connect device to power
supply.
Avoid obstacles influencing
reception.
Position device or access point
at a different location.
Connect device to power
supply.
Avoid obstacles influencing
reception.
Position TX at a different
location.
Add repeater to transmission
path.
Increase transmission power
on TX/repeater.
Decrease distance between
TX and RX/repeater by a few
meters.
If no repeater in application:
Add repeater to transmission
path.
Decrease transmission power
on TX/repeater.
Increase distance between
TX and RX/repeater by a few
meters.
Position devices at a slightly
different location.
Position device or access point
at a different location.
Deactivate flight mode on
tablet.
Position device or access point
at a different location.
47