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Before Requesting Help
As you learn how to use all of your phone's features, you may occasionally experience
minor problems. Fortunately, you can fix most of these problems yourself. Listed below
are some of the problems you might encounter, as well as procedures that may help
you arrive at a solution. If your problem persists, please contact your wireless service
provider or visit Panasonic's website at www.panasonic.com. (In Canada, visit
www.panasonic.ca.)
Problems and Solutions
Problem
Phone will not turn
on
"Initialization
Error xxxx" or
"Run Time Error
xxxx" is displayed
Phone turns off
inadvertently
Keys do not work
when pressed
Unable to store
entries into
Phonebook
Possible Cause(s)
Battery is too low or not
charged.
Battery contacts need to
be cleaned.
was not pressed
long enough.
Your phone has detected
a programming error.
Battery is too low or will
not hold a charge.
Keypad may be locked.
(The display shows Key
Lock On.)
Phone may not be on.
The Phonebook is full.
Solution(s)
Recharge the battery. Or, connect the
AC or DC adapter.
Wipe the battery contacts and phone
contacts with a dry cloth.
Try pressing and holding
least three seconds.
Contact your wireless service
provider.
Connect an AC or DC adapter and
confirm that the battery icon is
displayed. If the battery icon is not
displayed, contact your wireless
service provider.
If Key Lock On is displayed, press
(UNLOCK) and then
to unlock.
Verify that phone is on.
Delete an entry from the Phonebook.
(See "Editing/Deleting a Phonebook
Entry" on page 35 for details.)
Before Requesting Help 75
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