Lexus RX 450h Warranty And Services Manual page 28

FEDERAL EMISSION CONTROL WARRANTY
IF YOUR VEHICLE FAILS
AN EMISSIONS TEST
If your vehicle fails an EPA-approved
emissions test, you may make a claim
under the Emission Performance
Warranty. To do so, take your vehicle
to an authorized Lexus dealership and
present a copy of the emissions test
report. Also, take your maintenance
records in case they are needed.
If your claim qualifies for coverage,
the dealership will repair your vehicle
within 30 days (unless a shorter
period is required by law). If your
claim is denied, Lexus will notify you
in writing of the reason within the
same period. If we fail to do so, we
will repair your vehicle free of
charge. The only exceptions
allowed are when you request or
agree to a delay, or when a delay
is caused by factors beyond the
control of Lexus or the dealership.
For information on how to obtain
service under the Emission
Defect Warranty, see page 37,
"Obtaining Warranty Service."
26 Your Warranties in Detail
IF YOU HAVE
QUESTIONS
If you have questions or concerns
about your vehicle's federal emission
warranty coverage, please follow the
steps described on pages 9–10. In
the case of the Emission Performance
Warranty, you may also request
information from or report
complaints to:
U.S. Environmental Protection Agency
Vehicle Programs & Compliance
Division (6405J)
Attn: Warranty Complaints
401 M Street SW
Washington, D.C. 20460
Vehicles equipped with a
California Certified Emission
Control System that are registered
and operated in California or
any state that adopts California
emission warranty provisions are
also covered by the California
Emission Control Warranty
(see page 28). Connecticut,
Delaware, Maine, Maryland,
Massachusetts, New Jersey,
Oregon, Pennsylvania, Rhode
Island, Vermont and Washington
are the other states to which
the California Emission Control
Warranty currently applies.