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Appendix
iPod cannot be operated.
The iPod is frozen.
— Reconnect the iPod with the USB interface cable for iPod /
iPhone.
— Update the iPod software version.
An error has occurred.
— Reconnect the iPod with the USB interface cable for iPod /
iPhone.
— Park your vehicle in a safe place, and then turn off the
ignition switch (ACC OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
— Update the iPod software version.
Cables are not connected correctly.
— Connect the cables correctly.
Sound from the iPod cannot be heard.
The audio output direction may switch automatically when
the Bluetooth and USB connections are used at the same
time.
— Use the iPod to change the audio output direction.
Problems with the phone screen
Dialling is impossible because the touch panel keys for
dialling are inactive.
Your phone is out of range for service.
— Retry after re-entering the range for service.
The connection between the mobile phone and this product
cannot be established.
— Perform the connection process.
Problems with the Application screen
A black screen is displayed.
While operating an application, the application was ended
on the smartphone side.
— Press the
button to display the top menu screen.
The smartphone OS may be awaiting screen operation.
— Stop the vehicle in a safe place and check the screen on
the smartphone.
The screen is displayed, but operation does not work at all.
An error has occurred.
— Park your vehicle in a safe place, and then turn off the
ignition switch (ACC OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
— When an Android device is connected, disconnect the
Bluetooth connection from this product and then recon-
nect it.
66
The smartphone was not charged.
Charging stopped because the temperature of the smart-
phone rose due to prolonged use of the smartphone during
charging.
— Disconnect the smartphone from the cable, and wait until
the smartphone cools down.
More battery power was consumed than was gained from
charging.
— This problem may be resolved by stopping any unneces-
sary services on the smartphone.
The status of the vehicle for the forwards and backwards
directions are reversed.
Since part of the vehicle status is sent to the connected
device when you use the Android Auto function, this
problem occurs when the reverse gear polarity setting of this
product is incorrect.
— Check the polarity and re-select the correct setting.
Error messages
When problems occur with this product, an error message
appears on the display. Refer to the table below to identify the
problem, then take the suggested corrective action. If the error
persists, record the error message and contact your dealer or
your nearest Pioneer service centre.
Common
AMP Error
This product fails to operate or the speaker connection is
incorrect; the protective circuit is activated.
— Check the speaker connection. If the message fails to
disappear even after the engine is switched off/on, contact
your dealer or an authorised Pioneer Service Station for
assistance.
TEMP
The temperature of this product is outside the normal operat-
ing range.
— Wait until this product returns to a temperature within the
normal operating limits.
Product overheat, For protection the System will shut down
automatically in 1 m inute. Re-cycle the ignition to restart
the product If this message keeps showing, please contact
your dealer or local service centre
The temperature is too high for this product to operate.
— Follow the instructions displayed on the screen. If this
does not solve the problem, contact your dealer or an
authorised Pioneer Station for assistance.
Positioning is not possible due to hardware error. Please
consult your dealer or local authorised service centre.
The location display is not possible due to hardware failure.
— Contact your dealer or an authorised Pioneer Station for
assistance.
No GPS antenna. Check connection.
GPS reception is lost.
— Check the aerial connection. If the message fails to disap-
pear even after the engine is switched off/on, contact your
dealer or an authorised Pioneer Station for assistance.
GPS antenna problem detected. Contact dealer or service
center.
GPS aerial lead is short-circuited.
— Contact your dealer or an authorised Pioneer Station for
assistance.
Calibration will start, but may be inaccurate without speed
pulse.
The speed pulse sensor is not connected correctly.
— Contact your dealer or an authorised Pioneer Station for
assistance.
Sensor error. Please contact your dealer or Pioneer Service
Center.
An error has occurred with the sensor.
— Contact your dealer or an authorised Pioneer Station for
assistance.
Detected unusual speed pulses.
The speed pulse cannot be detected correctly.
— Contact your dealer or an authorised Pioneer Station for
assistance.
Detected changes in the installation angle or position. The
in-dash receiver is updating the sensor learning data.
Changes in the installation angle or position are detected.
— Wait until the sensor learning finishes.
Speed pulse wire is not connected. The system will operate
in simple hybrid mode.
Speed pulse wire is not connected.
— The speed pulse cannot be detected if the speed pulse
wire is not connected correctly.
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