Axis Q7424–R User Manual
  1. Manuals
  2. Brands
  3. Axis Manuals
  4. Media Converter
  5. Q7424-R
  6. User manual

Axis Q7424–R User Manual

Video encoder
Hide thumbs Also See for Q7424–R:
Table of Contents

Advertisement

Quick Links

Download this manual
USER MANUAL
AXIS Q7424–R

Advertisement

Table of Contents
loading

Related Manuals for Axis Q7424–R

Summary of Contents for Axis Q7424–R

  • Page 1 USER MANUAL AXIS Q7424–R...
  • Page 2 Later version communications. However, there is no guarantee that interference of this document will be posted to the Axis website, as required. See will not occur in a particular installation. If this equipment does also the product’s online help, available via the web-based interface.

  • Page 3: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 4 AXIS Q7424–R Table of Contents Performance Considerations ........

  • Page 5: Hardware Overview

    AXIS Q7424–R Hardware Overview Hardware Overview 10 1 1 12 13 7 8 9 LED indicator power LED indicator status LED indicator network Mounting holes Video input connectors SD memory card slot I/O connector Audio connectors SFP connector 10. RS-485/RS-422 connector 11.

  • Page 6: Led Indicators

    Options > Storage > SD Card and click Unmount. Control button - The control button is used for: • Connecting to an AXIS Video Hosting System service. See page 40 . To connect, press and hold the button for about 1 second until the Status LED flashes green.

  • Page 7: Accessing The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to discover and assign an IP address, refer to the Installation Guide.

  • Page 8: Access From The Internet

    Set the Root Password To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which appears when the product is accessed for the first time.

  • Page 9: The Live View Page

    AXIS Q7424–R Accessing the Product Note • The default administrator user name root is permanent and cannot be deleted. Reset to Factory Default • If the password for root is lost, the product must be reset to the factory default settings. See...
  • Page 10 Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available.
  • Page 11 AXIS Q7424–R Accessing the Product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer. Click the Center mode button and click in the image to center the camera view on that position. The center mode button could also be used to zoom in on a specific area.

  • Page 12: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 13: Alternative Methods Of Accessing The Video Stream

    AXIS Q7424–R Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 14: Accessing Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 15: Setting Up The Product

    Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. Click Setup in the top right-hand corner of the Live View page. Administrators have unrestricted access to all settings.

  • Page 16: Video And Audio

    AXIS Q7424–R Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: page 16 • Video stream settings. See page 17 • Stream profiles. See page 17 •...

  • Page 17: Quad Stream

    To select the default stream profile go to Live View Config > Stream Profile and choose the profile from the drop-down list. For more information see the online help on this page. Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product.

  • Page 18: Privacy Mask

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 19: Audio Settings

    An overlay image is a static image superimposed over the video stream. The image, for example company logo, is used to provide extra information or to mask a part of the image. To use an overlay image, the image must first be uploaded to the Axis product: 1. Go to Video & Audio > Overlay Image.

  • Page 20: Audio Input

    (see AXIS Media Control on Simplex - Network Camera speaker only - Audio is transmitted from the client to the Axis product and played by the speaker connected to the product. To send audio, the Talk and Microphone buttons in the AMC toolbar must both be enabled. Click either button to stop audio transmission.

  • Page 21: Audio Clips

    AXIS Q7424–R Video and Audio Output gain - Control the volume (dB Full Scale) of the line audio output. If the sound is too low, choose a higher dB. If the sound is too high, choose a lower dB. Audio Clips An audio clip is a sound file that can be played either when an event occurs or manually from the Live View page.

  • Page 22: Live View Config

    AXIS Q7424–R Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. page 17 • Stream Profile. See page 23 •...
  • Page 23 Output Buttons An output on the Axis product can be controlled directly from the Live View page, by enabling the display of output buttons. To display the output buttons in the Live View page, select the type of control to use for the port from the drop-down list under...
  • Page 24 AXIS Q7424–R Live View Config Pulse activates the output for a defined period of time. The pulse time can be set as short as 1/100 second, and as • long as 60 seconds Active/Inactive displays two buttons (on/off). The output ports must first be configured under System Options> Ports &...

  • Page 25: Ptz (Pan Tilt Zoom)

    PTZ (Pan Tilt Zoom) Installing a PTZ driver This Axis product supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver. To install a PTZ device you need to install the PTZ driver.

  • Page 26: Guard Tour

    Driver Specific Settings from Video Source • Mechanical Limits for Moving Video Source • Light Control Video Source • Extended Driver Specific Settings for Video Source For download and installation information about PTZ drivers for your Axis product please visit www.axis.com/techsup/...

  • Page 27: Osd Menu

    AXIS Q7424–R PTZ (Pan Tilt Zoom) Controls Panel Shortcut Command Buttons can be configured to provide direct access to commands issued via the VAPIX® Application Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View page through...
  • Page 28 Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to www.axis.com/applications to acquire a License key. You will need a license code and the product’s serial number (found on the label and under System Options >...

  • Page 29: Detectors

    AXIS Q7424–R Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.

  • Page 30: Audio Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 31: Events

    Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.

  • Page 32: Setting Up An Action Rule

    AXIS Q7424–R Events Use Schedule — trigger the rule according to the selected schedule, see Schedules, on page 33 Available actions include: Output Port — activate an I/O port to control an external device. • Play Audio Clip — see Audio Clips, on page 21 •...

  • Page 33: Recipients

    AXIS Q7424–R Events Recipients Recipients receive media files and notification messages. The following recipients are available: Recipient Use with action Email Send Images Send Notification Send Images HTTP Send Images Send Notification Network Share Send Images Send Notification To add a recipient: 1.
  • Page 34 AXIS Q7424–R Events To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.

  • Page 35: Recording List

    (that is, not the date the recordings were made). Note To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software For detailed recording and video information, select a recording and click Properties.
  • Page 36 AXIS Q7424–R Recordings Note If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording...

  • Page 37: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.

  • Page 38: Date & Time

    Check the box to enable the IEEE 802.1X protocol. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure Audio Settings, on page 19 audio settings, see Note Deselecting this option will disable audio globally in the Axis product, for configured events and profiles with audio as well.

  • Page 39: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 40 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 41 This function can be disabled under System Options > Network > TCP/IP > Advanced. HTTP The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 80, any port in the range 1024–65535 can be used.
  • Page 42 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be send to a destination outside the local network (for example the Internet).

  • Page 43: Storage

    . To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings, on page 47 UPnP The Axis product includes support for UPnP .

  • Page 44: Ports & Devices

    6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.

  • Page 45: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 46: Support

    System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items.

  • Page 47: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 48: Troubleshooting

    Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware. To upgrade, follow these instructions: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2.

  • Page 49: Symptoms, Possible Causes And Remedial Actions

    Identify the product using its model or serial number. Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages and disabled DHCP in the TCP/IP settings.
  • Page 50 Also, make sure that AXIS Media Control is installed on your computer. only Installation of additional Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go to Setup > Live View Config and select Java applet under Default viewer. ActiveX component...
  • Page 51 Troubleshooting Slow image update Configuring pre-buffers, motion detection, high-resolution images or high frame rates will affect the performance of the Axis product. Poor performance Poor performance may be caused by heavy network traffic, multiple users accessing the product, low performance clients, use of features such as motion detection, event handling or uploaded applications.
  • Page 52 AXIS Q7424–R Troubleshooting Distorted audio Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings. Feedback loops Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or use half-duplex mode instead.

  • Page 53: Technical Specifications

    AXIS Q7424–R Technical Specifications Technical Specifications Item Specifications Function/group Video Encoder Model AXIS Q7424–R (4 channels) Video Video H.264 (MPEG-4 Part 10/AVC) Baseline Profile (BP) and Main Profile (MP) compression Motion JPEG Resolutions 176 x 120 to 720 x 576 176 x 120 to 1536 x 1152 for quad view Frame rate H.264...
  • Page 54 Open API for software integration, including the ONVIF specification available at Integration Programming www.onvif.org, as well as VAPIX® and AXIS Camera Apllication Platform from Axis Interface Communications, specifications available at www.axis.com Support for AXIS Video Hosting System (AVHS) with One-Click Camera connection...

  • Page 55: Connectors

    AXIS Q7424–R Technical Specifications Connectors I/O terminal connector 6–pin terminal block for: • Digital Input 1 2 3 4 5 6 • Digital Output • Auxiliary power and ground (GND) Function Notes Specifications Ground 12V DC Power Can be used to power auxiliary equipment.
  • Page 56 AXIS Q7424–R Technical Specifications Power connector 3-pin terminal block for power input. DC power input AC power input Audio connector 4–pin terminal block for: • Audio input • Audio output 1 2 3 4 Function Notes Microphone/Line in Microphone or line in (mono).
  • Page 57 AXIS Q7424–R Technical Specifications • Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected. • Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth. • Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate and bandwidth affected.
  • Page 58 User Manual Ver. M1.11 AXIS Q7424–R Date: March 2012 Part No. 45412 © Axis Communications AB, 2012...

Table of Contents