Axis Q7436 User Manual
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Axis Q7436 User Manual

Video encoder blade
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USER MANUAL
AXIS Q7436 Video Encoder Blade

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Summary of Contents for Axis Q7436

  • Page 1 USER MANUAL AXIS Q7436 Video Encoder Blade...
  • Page 2 This manual is intended for administrators and users of the AXIS A copy of the original declaration of conformity may be obtained from Q7436 Video Encoder Blade, and is applicable to firmware 5.55 and Axis Communications AB. See Contact Information, on page 3 .
  • Page 3 • find answers to resolved problems in the FAQ database. Search by product, category, or phrase • report problems to Axis support staff by logging in to your private support area • chat with Axis support staff (selected countries only) •...

  • Page 4: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 5 AXIS Q7436 Video Encoder Blade Table of Contents Upgrading the Firmware ......... .

  • Page 6: Hardware Overview

    Resetting the product to factory default settings. See page 49. • Connecting to an AXIS Video Hosting System service. See page 43. To connect, press and hold the button for about 1 • second until the Status LED flashes green.

  • Page 7: Pin Assignments For I/O Connector - Axis 291 1U Video Server Rack

    RS485A A half-duplex RS485 interface for controlling auxiliary equipment such as PTZ devices. RS485B Pin assignments for the I/O Connector of the AXIS Q7900 and AXIS Q7920 Chassis Function Description Digital input - Connect to GND to activate, Min input = – 40 V DC...

  • Page 8: Pin Assignments For Rs485 Connector - Axis Q7900 And Axis Q7920 Chassis

    AXIS Q7436 Video Encoder Blade Hardware Overview Pin Assignments for RS485 Connector - AXIS Q7900 and AXIS Q7920 Chassis Function Description Channel 1, RS485A A half-duplex RS485 interface for controlling auxiliary equipment such as PTZ devices. Channel 1, RS485B Channel 2, RS485A...

  • Page 9: Accessing The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 10: Access From The Internet

    Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which appears when the product is accessed for the first time.

  • Page 11: The Live View Page

    Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available.
  • Page 12 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 14 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 13 AXIS Q7436 Video Encoder Blade Accessing the Product The PTZ controls can be disabled under PTZ > Advanced > Controls, see Controls, on page 27.

  • Page 14: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 15: Alternative Methods Of Accessing The Video Stream

    AXIS Q7436 Video Encoder Blade Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
  • Page 16 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 17: Setting Up The Product

    Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 18: Video

    AXIS Q7436 Video Encoder Blade Setting Up the Product Video It is possible to configure the following video features in your Axis product: • Video stream. See page 18. • Stream profiles. See page 19. • Camera settings. See page 20.

  • Page 19: Stream Profiles

    Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.

  • Page 20: Camera Settings

    To select a default stream profile for the Live View page, go to Setup > Live View Config. Camera Settings The Video > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image.
  • Page 21 To set up a dynamic mask, which will always mask the specified part of monitored area, see Privacy Mask, on page 22 To use an overlay image, the image must first be uploaded to the Axis product: 1. Go to Video > Overlay Image.

  • Page 22: Privacy Mask

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List (Video > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 23: Live View Config

    AXIS Q7436 Video Encoder Blade Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 19.
  • Page 24 Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 25 AXIS Q7436 Video Encoder Blade Live View Config Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60 seconds. Active/Inactive displays two buttons, one or each action. To configure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state.

  • Page 26: Ptz (Pan Tilt Zoom)

    AXIS Q7436 Video Encoder Blade PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if a PTZ driver has been uploaded. See Installing a PTZ driver, on page 27. Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: •...

  • Page 27: Advanced

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events, on page 33). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 28: Detectors

    Motion Detection Parameters, on page 29. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Setting Up an Action Rule, on page 34.
  • Page 29 AXIS Q7436 Video Encoder Blade Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window.
  • Page 30 AXIS Q7436 Video Encoder Blade Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size.

  • Page 31: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 32 AXIS Q7436 Video Encoder Blade Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 33: Events

    Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.

  • Page 34: Setting Up An Action Rule

    AXIS Q7436 Video Encoder Blade Events System Ready — trigger the rule when the product has been started and all services are running. This can for example be used to send a notification when the product restarts. • Time Recurrence — trigger the rule periodically, see Recurrences, on page 36. This can for example be used to upload an image every 5 minutes.

  • Page 35: Recipients

    AXIS Q7436 Video Encoder Blade Events To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger should be ignored before the action rule can be activated again.

  • Page 36: Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates, on page 40.

  • Page 37: Recording List

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. See Storage, on page 46 for more information about storage devices. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 38: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 39: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 40 Axis product: Server/Client certificates - to authenticate the Axis product CA certificates - to authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 41: Date & Time

    To include date and time in the overlay text, go to Video and select Include date and Include time. Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.
  • Page 42 System Options IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 43 To make manual settings, select Use the following DNS server address and specify the following: Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name.
  • Page 44 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 45 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

  • Page 46: Storage

    To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 39. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings, on page 49. UPnP The Axis product includes support for UPnP .

  • Page 47: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 48: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings, on page 49.

  • Page 49: Reset To Factory Default Settings

    For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 50: Troubleshooting

    To upgrade, follow these instructions: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2.

  • Page 51: Symptoms, Possible Causes And Remedial Actions

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Page 52 Check with your network administrator to see if there is a firewall preventing viewing. Installation of additional Configure the Axis product to use a Java applet for updating video images in your browser. Go to ActiveX component Setup > Live View Config and select Java applet under Default viewer.
  • Page 53 AXIS Q7436 Video Encoder Blade Troubleshooting Lower frame rate than See Performance Considerations, on page 55. expected Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available.

  • Page 54: Technical Specifications

    HTTP or FTP, firmware available at www.axis.com maintenance Video access from Camera live view Video recording to file (ASF) Windows 7, Vista, XP, 2000, 2003 server web browser DirectX 9c or higher For other operating systems and browers see www.axis.com/techsup...

  • Page 55: Performance Considerations

    Up to 12 x configurable external inputs/outputs (depending on the chassis) Up to 6 x RS-485/422 half duplex (depending on the chassis) Required AXIS Q7900 or AXIS Q7920 Chassis or AXIS 291 1U rack hardware Operating 0 to 45 °C (32 to 113 °F) Humidity 10 – 85% RH (non-condensing)
  • Page 56 AXIS Q7436 Video Encoder Blade Technical Specifications • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.
  • Page 57 User Manual Ver. M1.18 AXIS Q7436 Video Encoder Blade Date: October 2013 © Axis Communications AB, 2013 Part No. 51093...

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