Axis Q7411 User Manual
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Axis Q7411 User Manual

Video encoder
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USER MANUAL
AXIS Q7411 Video Encoder

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  • Page 1 USER MANUAL AXIS Q7411 Video Encoder...
  • Page 2 About this document This equipment has been tested using a shielded network cable (STP) This manual is intended for administrators and users of the AXIS Q7411 and found to comply with the limits for a Class B digital device, Video Encoder, and is applicable to firmware 5.40 and later. It includes pursuant to part 15 of the FCC Rules.

  • Page 3: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 4 AXIS Q7411 Video Encoder Table of Contents Performance Considerations ........

  • Page 5: Hardware Overview

    AXIS Q7411 Video Encoder Hardware Overview Hardware Overview MicroSD memory card slot I/O connector RS485/422 connector Control button Power connector Network connector Video input Audio input Audio output 10 Power LED 11 Status LED 12 Network LED Connectors For technical specifications, see page 54.

  • Page 6: Led Indicators

    Options > Storage > SD Card and click Unmount. Control button - The control button is used for: • Connecting to an AXIS Video Hosting System service. See page 40. To connect, press and hold the button for about 1 second until the Status LED flashes green. •...

  • Page 7: Accessing The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 8: Access From The Internet

    Set the Root Password To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which appears when the product is accessed for the first time.

  • Page 9: The Live View Page

    Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available.
  • Page 10 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 12 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 11 AXIS Q7411 Video Encoder Accessing the Product Use the slider to control the volume of the speakers and the microphone. Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio. The button can be configured from the Audio tab in the AMC Control panel: •...

  • Page 12: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 13: Alternative Methods Of Accessing The Video Stream

    AXIS Q7411 Video Encoder Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 14: Accessing Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 15: Setting Up The Product

    Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 16: Video And Audio

    AXIS Q7411 Video Encoder Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 16. • Stream profiles. See page 18.
  • Page 17 The Axis product supports two H.264 profiles. The Main profile provides higher compression than the Baseline profile with the same video quality, but requires more processing power to decode.

  • Page 18: Stream Profiles

    To select a default stream profile for the Live View page, go to Setup > Live View Config. Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance Increasing the Color level increases the color saturation.

  • Page 19: Overlay

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 20: Audio Settings

    Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls, on page 10.

  • Page 21: Audio Clips

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events, on page 32.

  • Page 22: Live View Config

    AXIS Q7411 Video Encoder Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 18.
  • Page 23 Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 24 AXIS Q7411 Video Encoder Live View Config Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60 seconds. Active/Inactive displays two buttons, one or each action. To configure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state.

  • Page 25: Ptz (Pan Tilt Zoom)

    PTZ (Pan Tilt Zoom) Installing a PTZ driver This Axis product supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver. To install a PTZ device you need to install the PTZ driver.

  • Page 26: Guard Tour

    AXIS Q7411 Video Encoder PTZ (Pan Tilt Zoom) Guard Tour A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for configurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.

  • Page 27: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events, on page 32). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 28: Detectors

    Motion Detection Parameters, on page 29. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Setting Up an Action Rule, on page 33.
  • Page 29 AXIS Q7411 Video Encoder Detectors Note Using the motion detection feature may decrease the product’s overall performance. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection.

  • Page 30: Audio Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 31: Applications

    Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to www.axis.com/applications to acquire a License key. You will need a license code and the product’s serial number (found on the label and under System Options >...

  • Page 32: Events

    Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.

  • Page 33: Setting Up An Action Rule

    AXIS Q7411 Video Encoder Events • Record Video — record video to a selected storage. • Send Images — send images to a recipient. • Send Notifications — send a notification message to a recipient. • Status LED — flash the LED indicator. This can for example be used to validate triggers such as motion detection during product installation and configuration.

  • Page 34: Schedules

    AXIS Q7411 Video Encoder Events HTTP Send Images Send Notification Network Share Send Images Send Notification Note A network share can also be used as a storage device for recorded video. Go to System Options > Storage to configure a network share before setting up a continuous recording or an action rule to record video.

  • Page 35: Recordings 34

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. See Storage, on page 44 for more information about storage devices. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.
  • Page 36 AXIS Q7411 Video Encoder Recordings Note If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording...

  • Page 37: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 38 For authentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP server. See Date & Time, on page 39. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure audio settings, see Audio Settings, on page 20.

  • Page 39: Date & Time

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 40 -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected to the Axis product and then restart the product by disconnecting and reconnecting power. 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar.
  • Page 41 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 42 This function can be disabled under System Options > Network > TCP/IP > Advanced. HTTP The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 80, any port in the range 1024–65535 can be used.
  • Page 43 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

  • Page 44: Storage

    To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 37. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings, on page 48. UPnP The Axis product includes support for UPnP .

  • Page 45: Ports & Devices

    6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.

  • Page 46: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 47: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 48: Reset To Factory Default Settings

    AXIS Q7411 Video Encoder System Options Reset to Factory Default Settings This will reset all parameters, including the IP address, to the factory default settings: 1. Disconnect power from the product. 2. Press and hold the Control button and reconnect power (see Hardware Overview, on page 5 ).

  • Page 49: Troubleshooting

    Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware. To upgrade, follow these instructions: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2.

  • Page 50: Symptoms, Possible Causes And Remedial Actions

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Page 51 IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed by DHCP changed, use AXIS IP Utility or AXIS Camera Management to located the product on the network. Identify the product using its model or serial number.
  • Page 52 Also, make sure that AXIS Media Control is installed on your computer. only) Installation of additional Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go ActiveX component to Setup > Live View Config and select Java applet under Default viewer.
  • Page 53 AXIS Q7411 Video Encoder Troubleshooting No audio Incorrect setup Check the sound card in the computer. Ensure that mute is not selected and that the volume settings are correct. No audio or very poor audio Check that Enable audio support is selected under Setup > System Options > Security > Audio quality Support.

  • Page 54: Technical Specifications

    AXIS Q7411 Video Encoder Technical Specifications Technical Specifications Item Specifications Function/group Video Encoder Model AXIS Q7411 Pan/Tilt/Zoom Wide range of analog PTZ cameras supported (drivers available for download at www.axis.com) Compatible with Coaxitron® by Pelco 100 presets/camera, guard tour, PTZ control queue...
  • Page 55 Application Open API for software integration, including the ONVIF specification available at Integration Programming www.onvif.org, as well as VAPIX® and AXIS Camera Application Platform from Axis Interface Communications, specifications available at www.axis.com Event trigger data in video stream Quality of Service (QoS) layer 3, DiffServ Model...

  • Page 56: Connectors

    Installation and Management Software CD Windows decoder 1-user license Power supply, mounting and connector kits Video AXIS Camera Companion (incl.), AXIS Camera Station and video management software management from Axis’ Application Development Partners (not incl.). For more information, see software www.axis.com/products/video/software Optional AXIS T8006 PS12 (enables operation at 60 °C)
  • Page 57 AXIS Q7411 Video Encoder Technical Specifications connected in parallel with the load, for protection against voltage transients. I/O configured as input I/O configured as output Power connector DC power input 2-pin terminal block for power input. Audio connector 3.5 mm audio connectors...

  • Page 58: Performance Considerations

    AXIS Q7411 Video Encoder Technical Specifications RS-485/422 connector Two 2-pin terminal blocks for RS-485/RS-422 serial interface. The serial port can be configured to support: • Two-wire RS-485 half duplex • Four-wire RS-485 full duplex • Two-wire RS-422 simplex • Four-wire RS-422 full duplex point to point communication...
  • Page 59 User Manual Ver. M1.15 AXIS Q7411 Video Encoder Date: September 2012 © Axis Communications AB, 2012 Part No. 48259...

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