Problems With The Navigation System - Mercedes-Benz COMAND Operating Instructions Manual

Problem
The Navigation
Unavailable Please
refer to the Opera‐
tor's Manual. mes-
sage appears.
Problem
A message informs you
that the data medium
containing the digital
map is incompatible with
the vehicle software.
Problem
The map software
update has failed.
Problem
The multimedia system
asks for an activation
code during the map
update.

Problems with the navigation system

Possible causes/consequences and M Solutions
The multimedia system has an integrated hard drive on which the
digital map is stored.
To protect the integrated hard drive against damage, the multimedia
system deactivates it at very high and low temperatures. The naviga-
tion system will then be temporarily unavailable.
Let the vehicle and the multimedia system heat up or cool down to
X
a normal temperature.
To hide the message: switch the multimedia system off and then
X
on again.
Possible causes/consequences and M Solutions
The data medium containing the digital map cannot be used for the
update.
To confirm the message: press the controller.
X
Remove the data medium.
X
Have the system database checked at an authorized Mercedes-
X
Benz Center.
Possible causes/consequences and M Solutions
The data medium is dirty.
Clean the data medium.
X
Restart the update.
X
The data medium is scratched.
Consult an authorized Mercedes-Benz Center.
X
There is overheating due to excessive temperatures in the vehicle
interior.
Wait until the vehicle interior has cooled down.
X
Restart the update.
X
The multimedia system's integral hard disk has been physically dam-
aged.
Consult an authorized Mercedes-Benz Center.
X
Possible causes/consequences and M Solutions
The digital map is secured with an activation code.
Consult an authorized Mercedes-Benz Center.
X
89
Z