Troubleshooting; Common Solutions - Bose VIRTUALLY INVISIBLE 300 Owner's Manual

If you experience problems with your rear speakers do the following:
• Unplug the power cords for the wireless receivers, wait 15 seconds and plug them
firmly into a live AC (mains) outlet.
• Secure all cables.
• Check the state of system status indicators (see page 14).
• Move the speakers and wireless receivers away from possible interference
(wireless routers, cordless phones, televisions, microwaves, etc.).
• Place wireless receivers and rear speakers according to the placement
guidelines (see page 6).
If you could not resolve your issue, see the table below to identify symptoms
and solutions to common problems. If you are unable to resolve your issue, contact
Bose® customer service.

Common solutions

The following table lists symptoms and possible solutions to common problems.
Symptom
No power
Wireless receivers
don't pair with the
soundbar
Solution
• Make sure that the system is powered on by checking the status
indicator (see page 14).
• Unplug the power cords for the wireless receivers and soundbar, and
plug them firmly into a live AC (mains) outlet. Repeat the pairing
process (see page 11).
• Use the SoundTouch® 300 remote to power on the soundbar.
• Unplug the power cords for the wireless receivers and soundbar, and
plug them firmly into a live AC (mains) outlet. Repeat the pairing
process (see page 11)
• Reset the soundbar (refer to your SoundTouch® 300 owner's guide).
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