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Epygi Quadro6L Installation Manual

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Summary of Contents for Epygi Quadro6L

  • Page 2 • The Epygi Quadro6L has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation.
  • Page 3 Quadro. User further acknowledges that any interruption in the supply or delivery of electricity or network availability is beyond Epygi's control and Epygi shall have no responsibility for losses arising from such interruption.

  • Page 4: Table Of Contents

    Using SLA Lines for SIP Calls ..............32 How to disable the Key System Emulation ..........34 Step 2-C: Using Receptionist ............34 Step 3: Registering on Epygi’s Technical Support......35 Step 4: Making/Receiving Calls ........... 36 Using the Default SIP Addresses............36 Appendix: Changing the Admin Password ........
  • Page 5 Quadro6L Manual I: Installation Guide Manual II: see Administrator's Guide This guide describes in detail the menus available for administrators only. Fur- thermore, it includes all the system’s default values at a glance. Manual III: see Extension User's Guide This guide describes in detail the menus available for extension users. Further- more, it includes all the call codes at a glance.

  • Page 6: About This Installation Guide

    About This Installation Guide About This Installation Guide This Installation Guide explains the installation of the Quadro IP PBXs of Quadro6L series. Quadro6L offers 6 phone lines (FXO) and 1 Ethernet WAN port. This Installation Guide gives step-by-step instructions to provision the Quadro and config- ure the phone extensions with the Epygi SIP Server.

  • Page 7: Requirements

    For optimal results, Internet Explorer 5.5 or higher, or Netscape Navigator 4.7 or higher are recommended. Please Note: The Quadro6L is shipped with one RJ11 cable and one straight RJ45 CAT 5 cable. If the LAN connector of the Quadro connects to a hub or switch, a crossover cable may be required.

  • Page 8: Hardware Overview

    Hardware Overview Hardware Overview The Connectors Panel of Quadro6L The illustration below includes the connectors panel of Quadro6L model. Fig. l- 1: Connectors Panels of Quadro6L IP PBX Power supply socket. Use only the power adapter delivered with the Quadro.

  • Page 9: Quadro6L's Front Panel Leds

    Quadro6L Manual I: Installation Guide Hardware Overview Quadro6L’s Front Panel LEDs Fig. l- 2: Quadro6L's Front Panel LEDs BUSY, green off: No power Status of CPU on or blinking: Normal activity blinking (yellow/green): event occurred, details specified in the System Event section of the Man-...

  • Page 10: Step 1: Installing The Quadro

    (WAN) or the Internet. The Quadro will process and regulate the data traffic between these two networks. The Quadro6L has one LAN port that can connect to Ethernet hubs and switches on the LAN, allowing additional devices to be connected to the network.

  • Page 11: Lan/Wan Connection Options

    Quadro can be connected through its WAN port directly to one of the router's LAN ports and will get an IP address from the router. By default, the Quadro acts as a DHCP client on the WAN port. The IP phones are placed on the WAN side of the Quadro6L, connected to the company LAN.
  • Page 12 Quadro6L Manual I: Installation Guide Step 1: Installing the Quadro • A Quadro6L used as an Internet Access Router, connected directly to the Internet. Fig. l- 5: Configuration: Quadro used as Internet Access Router Please Note: The Admin PC is connected to the Quadro’s LAN port through a switch/hub to access the Web Management of the Quadro (see Fig.

  • Page 13: Connecting The Hardware

    Connecting the Hardware • Quadro6L behind a router with IP phones connected to WAN Fig. l- 6: Installation: Quadro6L behind a router with IP phones on WAN • Quadro6L behind a router with IP phones connected to LAN Fig. l- 7: Installation: Quadro6L behind a router with IP phones on LAN •...
  • Page 14 FXO LINE port and the phone line. Micro filters are typically pro- vided by your ISP but are also available at most computer stores. If a micro filter is al- ready installed, simply connect the RJ11 from the existing phone to the Quadro6L port leaving the micro filter connection as is.

  • Page 15: Step 2: Configuring The Quadro

    Step 2.1: Logging into Quadro • Start a browser (MS Internet Explorer, Netscape, Opera) on a PC connected to the Quadro6L via the LAN or WAN interface. • In the address field, enter http://Quadro_WAN_IP (the IP address assigned by the company’s DHCP sever) if the PC is connected to the Quadro WAN port;...

  • Page 16: Step 2.2: System Configuration Wizard

    Next button to start. Enter into the Host Name field the unique name (top right corner, un- der Epygi logo) for the Quadro device. The Domain Name text field requires the LAN side domain name which the Quadro belongs to.

  • Page 17: Dhcp Settings For The Lan Interface

    Quadro6L Manual I: Installation Guide Step 2: Configuring the Quadro DHCP Settings for the LAN Interface If the DHCP server is enabled, the Quadro will automatically assign dynamic IP addresses to the stations connected to its LAN port. If you didn’t change the default LAN IP address of the Quadro, you also may leave the de- fault values for the IP Address Range.

  • Page 18: Emergency And Pstn Access Code Settings

    Quadro6L Manual I: Installation Guide Step 2: Configuring the Quadro Emergency and PSTN Access Code Settings Fig. l- 14: Emergency and PSTN Access Code Settings page You may enter your local specific emergency codes into the appropriate field. For example, in the United States the emergency number is 911, whereas in Germany it is 112,110.

  • Page 19: Finishing The System Configuration Wizard

    Quadro6L Manual I: Installation Guide Step 2: Configuring the Quadro Finishing the System Configuration Wizard Fig. l- 15: System Configuration Wizard finishing page Click on Finish to complete the System Configuration Wizard. The Quadro will then stop in- ternal functions and apply the changes made in the Wizard.
  • Page 20 Quadro6L Manual I: Installation Guide Step 2: Configuring the Quadro Fig. l- 17: Confirm Settings page Please Note: You must confirm the settings within 20 minutes. Otherwise the device will revert back to the previous configuration and reboot. Please Note:...

  • Page 21: Step 2.3: Internet Configuration Wizard

    Quadro6L Manual I: Installation Guide Step 2: Configuring the Quadro Step 2.3: Internet Configuration Wizard Open the Internet Configuration Wizard by selecting the corresponding menu item on the System menu. The Internet Configuration Wizard is a tool for the administrator to config- ure the WAN settings and to adjust Quadro's connectivity in the global network.

  • Page 22: Uplink Configuration

    Quadro6L Manual I: Installation Guide Step 2: Configuring the Quadro Uplink Configuration Select the desired WAN Interface Protocol and enter the WAN Interface Bandwidth to as- sure the quality of IP calls. Fig. l- 19: Uplink Configuration If the available bandwidth is used to the point where the quality of an additional IP call would suffer, then new IP calls are rejected.

  • Page 23: Wan Ip Configuration

    Quadro6L Manual I: Installation Guide Step 2: Configuring the Quadro WAN IP Configuration Your Internet Service Provider (ISP) should provide this information. • Assign automatically via DHCP - The parameters are set automatically by the ISP. This is common with cable modem and DSL service.

  • Page 24: Ppp/Pptp Configuration

    Quadro6L Manual I: Installation Guide Step 2: Configuring the Quadro PPP/PPTP Configuration Enter the IP address of the PPTP server into the PPTP Server text field. Choose the encryption for the traffic over the PPTP interface from the Encryption drop down list.

  • Page 25: Wan Interface Configuration

    Quadro6L Manual I: Installation Guide Step 2: Configuring the Quadro WAN Interface Configuration If your ISP requires a specific MAC address, (for example, for authentication), it can be en- tered on this page. The required MAC address can be entered into the User defined field.

  • Page 26: Finishing The Internet Configuration Wizard

    Quadro6L Manual I: Installation Guide Step 2: Configuring the Quadro Finishing the Internet Configuration Wizard Fig. l- 24: Internet Configuration Wizard Summary page Click the Finish button to complete the Internet Configuration Wizard. The Quadro will then stop internal functions and apply the changes made in the Wizard. After this is complete, the Quadro will display the Confirm Settings page requesting confirmation of the changes.

  • Page 27: Step 2-A: Using Ip Lines

    WAN, which the default configuration assumes, please ensure that the Connect IP phones from WAN side checkbox is enabled on the Line Settings page (see Fig. l- 25). The Quadro6L provides two options for configuring IP phones: • The Plug-and-Play option available for supported SIP phones only. The list of these phones is given below.
  • Page 28 Quadro6L Manual I: Installation Guide Step 2: Configuring the Quadro Fig. l- 26: IP Line Settings page Select the SIP Phone radio button. Select the SIP IP phone model from the Phone Model drop-down list. Please Note: If your IP phone is not listed in the Phone Model drop-down list, select the Other option from the list to configure the SIP phone manually.
  • Page 29 Quadro6L Manual I: Installation Guide Step 2: Configuring the Quadro Some SIP phones require only reboot for configuration download. Other SIP Phones may require additional configuration. For example, by default IP Dialog SIP Tone II is in non- auto-provisioning mode, therefore the user has to manually enable it on the phone.

  • Page 30: Supported Sip Phones

    Quadro6L Manual I: Installation Guide Step 2: Configuring the Quadro Supported SIP Phones Below is the list of SIP phones that are officially supported by Epygi and can be configured to work with Quadro6L using its Plug-and-Play configuration option: •...

  • Page 31: Step 2-B: Using Key System Emulation

    Go to the Telephony menu of the Quadro’s Web Management for Key System Emulation service configuration. By default, the 6 FXO lines of the Quadro6L device are correspondingly attached to the first 6 SLA lines. SLA 7 and SLA 8 are inactive.

  • Page 32: Using Sla Lines For Sip Calls

    Step 2: Configuring the Quadro This means that each FXO line on the Quadro6L is assigned to an SLA line and all incom- ing calls on that FXO line will be ringing on the corresponding SLA line. Along with this, the programmable key on the IP phone responsible for that SLA line will be blinking during the incoming call.
  • Page 33 Quadro6L Manual I: Installation Guide Step 2: Configuring the Quadro Fig. l- 28: Key System Emulation – SLA# page The SLA Name text field is used to insert the preferred name for the corresponding SLA line. On the IP phones with the display available, this name is visible on the display next to the programmable key.

  • Page 34: How To Disable The Key System Emulation

    FXO lines on the Quadro. If you wish to move back to the regular FXO lines usage on the Quadro6L, you can achieve it by disconnecting the FXO line from the SLA by inactivating the SLA or by changing the SLA assignment to a SIP server.

  • Page 35: Step 3: Registering On Epygi's Technical Support

    To register, you need to know the serial number of your Quadro, which is located on a label on the bottom of Quadro. You will also need the date of purchase. Next, open the Epygi home page (www.epygi.com), select Support and click on Registration Form. The online...

  • Page 36: Step 4: Making/Receiving Calls

    Address (of the user on the remote Quadro) + #. You are calling over the Internet to a remote user. Please Note: Epygi has a SIP Address test line to test newly provisioned Quadro de- vices. Call 8 + 99 + # and you will hear a message if the call was successful. This message comes from a Quadro in one of our offices.
  • Page 37 Quadro6L Manual I: Installation Guide Step 4: Making/Receiving Calls SIP addresses on the Epygi SIP server and in the Quadro devices. With the directory ser- vice, you can create a private directory accessible from the Internet using a user- name/password. This service is enabled through the Epygi SIP Server.

  • Page 38: Appendix: Changing The Admin Password

    Quadro6L Manual I: Installation Guide Appendix: Changing the Admin Password Appendix: Changing the Admin Password For security reasons, it is recommended that you change the default admin password. The username of the administrator (admin) cannot be changed. To change the administrator password, go to the System menu, User Rights Manage- ment.

  • Page 39: Appendix: Configuring Nat Traversal

    Quadro6L Manual I: Installation Guide Appendix: Configuring NAT Traversal Appendix: Configuring NAT Traversal NAT or Network Address Translation is a common feature used to expand the use of con- nected PCs and other networked devices without having to use multiple global Internet public IP addresses.
  • Page 40 6000 (Min) and 6099 (Max), respectively. Click the Save button to save the contents. The Quadro will activate the settings and register the extensions on the Epygi SIP Server after a few minutes. You can verify the settings from the main Quadro Management menu under Status in the SIP Registration Status section.

  • Page 41: Appendix: Registering On Epygi's Sip Server

    Technical Support Center. If you have not registered with Epygi Technical Support, you cannot login to the Epygi SIP Server. Log in to the Epygi SIP Server at www.epygi.com. Click on SIP, Login here. Use the same login name and password you used for Epygi Support for Customer Login.
  • Page 42 Quadro6L Manual I: Installation Guide Appendix: Configuring NAT Traversal Fig. l- 38: SIP Services Add New Extension page The Authentication password validates the entry and must match the password entered on the Quadro later. Make sure to record the name, Authentication Password and SIP ex- tension number for entry into the Quadro later.
  • Page 43 Quadro6L Manual I: Installation Guide Appendix: Registering on Epygi SIP Server Configuring Quadro Extensions Once the SIP server has the created extensions with the user information, create these ex- tensions in the Quadro devices. Once they are entered in the Quadro, they will be regis- tered and can then be used.
  • Page 44 Fig. l- 43: Extensions Management page If you go back to Epygi’s SIP Server, you will find the value reg. for this number in the col- umn Stat. Reg. This will indicate that the Quadro has successfully registered the new num- ber.

  • Page 45: Appendix: Checking The Connections

    Quadro6L Manual I: Installation Guide Appendix: Checking the Connections Appendix: Checking the Connections If the system doesn’t seem to be working properly, even when all the cables are connected properly, it may be helpful to Start Network Diagnostics: The WAN link, IP configuration, gateway, DNS server, and STUN-NAT will all be checked.
  • Page 46 Traversal. If you are unable to resolve your problems, please send us a technical support request on the Support section of http://www.epygi.com/. Please prepare a system log file and at- tach it to your request. To download the system logs, open the System Diagnostics page from System menu Di- agnostics and click Download System Logs.
  • Page 47 Quadro6L Manual I: Installation Guide Appendix: Checking the Connections QIG-QUADRO-08-10 Quadro6L; (SW Version 5.1.x)

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