Customer Relations - NewMar ventana 2017 Owner's Manual

If, for any reason, you have a problem obtaining satisfactory and timely warranty service that may substantially impair
the use, value, or safety of your Newmar coach, please call Newmar Customer Service toll free at (800)731-8300.

Customer Relations

If you wish to schedule maintenance work, schedule service work, or order parts you should notify your local authorized
Newmar Service Center to set up an appointment. If you are unsure of the location of the closest authorized Service
Center, contact Newmar Customer Service. You may also write to:
Newmar Corporation | Warranty Department | P.O. Box 30 | Nappanee, IN 46550
About Your Owner's Information Package
Included in your Owner's Information package are valuable documents about your vehicle and its components and
systems. The Newmar Owner's Guide does not cover every possible detail of the equipment, standard and/or optional,
installed on or in your vehicle. Consulting the booklets and instruction manuals in this package will help you safely
operate, maintain, and troubleshoot these items.
Read all of the information and understand the safety and operating instructions included in the Owner's Information
Package. To assure full warranty coverage, it is essential that all maintenance instructions are followed.
Information Sheet
An information sheet is provided containing important information about your coach for your convenience. Listed on this
sheet is the following information:
The manufacturer, model, and serial number of the appliances and accessories installed at the factory in your
unit are listed on this label for convenience. It is important that the label remain in the coach for identification
purposes. Do not remove or relocate this label.
About the Delivery Process
Throughout the manufacturing process, your vehicle has been inspected by Newmar qualified technicians. However, our
final inspection at the factory is not to be the last one. The pre-delivery inspection and systems check your dealer
performs are the final inspections done to the unit prior to you receiving your new coach. Your dealer may assist you in
understanding the limited warranties and with completing all warranty forms for the various appliances and accessories
installed in your unit.
Customer Responsibilities
To assist you in avoiding problems with your vehicle, we recommend you do the following:
1. Read the warranty. Go over it thoroughly with your dealer.
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• Your coach's Newmar Serial Number. This number is
needed whenever making an appointment for service or
ordering parts through your Newmar Dealer or Service
Center.
• Your coach's Vehicle Identification Number (VIN). The
VIN is the legal identification of the completed vehicle and is
used by the state for vehicle registration.
• Your coach's Year, Brand, Type, and Floorplan
• Manufacturer, Model, and Serial Number of factory
installed equipment.