Troubleshooting (Basic) - Panasonic Toughpad FZ-M1CCAAXBM Operating Instructions Manual

Troubleshooting (Basic)

Follow the instructions below when a problem has occurred. There is also an
advanced troubleshooting guide in the "Reference Manual". For a software prob-
lem, refer to the software's instruction manual. If the problem persists, contact
Panasonic Technical Support. You can also check the computer's status in the PC
Information Viewer (
 Starting Up
Cannot start up.
The power indicator
or battery indicator
is not lit.
The power is turned
on but "Warming up
the system" ap-
pears.
Cannot turn on the
computer.
The computer does
not resume from
sleep.
(The battery indica-
tor blinks green and
orange alternately.)
Reference Manual "Troubleshooting (Advanced)").
 Connect the AC adaptor.
 Insert a fully charged battery.
 Remove the battery pack and the AC adaptor, then connect
them again.
 If a device is connected to the USB port, disconnect the
device, or set [USB Port] or [Legacy USB Support] to [Dis-
abled] in the [Advanced] menu of the Setup Utility.
 Turn off the concealed mode (
"Tablet Buttons").
 Check the [UEFI Boot] setting of the Setup Utility.
[UEFI Boot] should be set to
[Disabled].
 The computer is warming up before start up. Wait for the
computer to start up (the maximum waiting time will be
displayed on the screen). If "Cannot warm up the system"
is displayed, the computer failed to warm up and does not
start. In this case, turn off the computer, leave it in an en-
°C
vironment of 5
and then turn on the power again.
 Leave it in an environment of 5
for about an hour, then turn on the power again.
Reference Manual
or higher temperature for about an hour,
°C
or higher temperature
[Enabled] /
45