Getting Help; Software Updates - LaCie d2 network 2 User Manual

GETTING HELP

If you are having problems with your LaCie product, consult the table below for a list of available resources.
Order Source Description
Concise steps to
Quick
follow for getting your
1 Install
product up and
Guide
running
Includes interactive
Support troubleshooting
2
Pages topics for most
common problems
Includes common
User
3 troubleshooting
Manual
topics
Create an account on
Customer lacie.com, register
4
Support your product, and fill
out a support ticket
Note: LaCie is dedicated to providing high quality products that enrich the lives of our customers. To help
LaCie offer the best customer support, we encourage you to create an account and register your product at
www.lacie.com/us/mystuff/login.htm?
receive updated information on your LaCie device.

SOFTWARE UPDATES

LaCie frequently releases firmware updates to improve the functionality of products. Please check frequently for
recent updates to firmware and to LaCie Network Assistant to ensure optimum product performance. See
Update Product Operating System
d2, 2big, and 5big Network 2 User Manual
Location
Either a printed leaflet or accessory box and included in the
product box, or download PDF from the product page
www.lacie.com/support/, select your product, then click the
"Troubleshooting" tab
See Troubleshooting Topics below
Create an account here:
www.lacie.com/us/mystuff/login.htm?logout&rtn=mystuff
logout&rtn=mystuff. You can give us important feedback as well as
for details.
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