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I get motion alarms for no reason every 15 to 30 seconds. It has been observed on some DOG
DVR's that having a Sequence Call Monitor Schedule enabled can cause false motion detection events.
To remedy this problem the following procedure should be followed:
• Press the MENU button on the front panel
• Use the up/down arrows to select SEQUENCE SETUP and press ZOOM/ENTER
• Use the up/down arrows to select CALL MONITOR DWELL and then press
ZOOM/ENTER
• Use the up/down arrows to select 120Sec and press ZOOM/ENTER
• Use the up/down arrows to select CALL MONITOR SCHEDULE and press
ZOOM/ENTER
• Use left arrow to delete all channels and press ZOOM/ENTER
• Press ESC, ESC
When searching for an alarm clip the unit freezes up and the buttons on the front panel do not
respond. Sometimes a recorded event clip can be corrupted and it will cause the DVR to freeze up
when it enters the search window. The only current solution to this problem is to purge all the
recorded data. If there are important event clips on the DVR that are not on the same search screen as
the corrupted clip, then search them and burn them to a CD or USB stick. Then purge all data and start
over again.
• Press the MENU button on the front panel
• Use the up/down arrows to select RECORD SETUP and press ZOOM/ENTER
• Select the PURGE DATA option and select ZOOM/ENTER
Some of the buttons on the front panel including the MENU button, do not respond when
pressed and there is a key shaped icon "
the front panel has been locked. To unlock the front panel simply press and hold down the ESC button
on the front panel until the icon disappears from the bottom of the screen.
The camera images are dark even though it is not very dark outside. Turn up the brightness on the
monitor for each affected camera until the picture improves. If the picture does not improve up to the
point that the image washes out, then it is too dark and some illumination is necessary.
• Press the MENU button on the front panel
• Select CAMERA SETUP select CHANNEL press ZOOM/ENTER to change
• use the UP/DOWN arrows to select the desired channel and then ZOOM/ENTER to set
• Select BRIGHTNESS, then ZOOM/ENTER then use the UP/DOWN arrows to adjust.
• Select ZOOM/ENTER to set new level and ESC repeatedly to exit the menus.
Some of the CAT-5 connectors on the Remote Camera Modules seem to be corroding. Make sure
the seal around the CAT-5 cable coming into the Remote Module is tight. Wrap tape around the cable
before tightening the connector if necessary to get a tight seal. If available, consider applying a
silicone based dielectric grease to the contacts for extra corrosion protection.
" near the bottom of the screen. This indicates that
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