Advertisement
Limited Warranty (U.S. only)
LIMITED WARRANTY, DISCLAIMER OF WARRANTIES
AND LIMITED REMEDY
(A) LIMITED WARRANTY. FRANKLIN WARRANTS TO
THE ORIGINAL END USER THAT FOR A PERIOD OF
ONE (1) YEAR FROM THE ORIGINAL DATE OF PUR-
CHASE AS EVIDENCED BY A COPY OF YOUR RECEIPT,
YOUR FRANKLIN PRODUCT SHALL BE FREE FROM
DEFECTS IN MATERIALS AND WORKMANSHIP. THIS
LIMITED WARRANTY DOES NOT INCLUDE DAMAGE
DUE TO ACTS OF GOD, ACCIDENT, MISUSE, ABUSE,
NEGLIGENCE, MODIFICATION, UNSUITABLE ENVIRON-
MENT OR IMPROPER MAINTENANCE. THE SOLE
OBLIGATION AND LIABILITY OF FRANKLIN, AND YOUR
EXCLUSIVE REMEDY UNDER THIS LIMITED WARRAN-
TY, WILL BE REPAIR OR REPLACEMENT WITH THE
SAME OR AN EQUIVALENT PRODUCT OF THE DEFEC-
TIVE PORTION OF THE PRODUCT, AT THE SOLE
OPTION OF FRANKLIN IF IT DETERMINES THAT THE
PRODUCT WAS DEFECTIVE AND THE DEFECTS AROSE
WITHIN THE DURATION OF THE LIMITED WARRANTY.
THIS REMEDY IS YOUR EXCLUSIVE REMEDY FOR
BREACH OF THIS WARRANTY. THIS WARRANTY GIVES
YOU CERTAIN RIGHTS; YOU MAY ALSO HAVE OTHER
LEGISLATED RIGHTS THAT MAY VARY FROM JURISDIC-
TION TO JURISDICTION.
(B) DISCLAIMER OF WARRANTIES AND LIMITATION OF
LIABILITY. EXCEPT FOR THE LIMITED WARRANTIES
EXPRESSLY RECITED ABOVE, THIS FRANKLIN IS PRO-
VIDED ON AN "AS IS" BASIS, WITHOUT ANY OTHER
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF
MERCHANTABLE QUALITY, MERCHANTABILITY OR FIT-
NESS FOR A PARTICULAR PURPOSE, OR THOSE ARIS-
ING BY LAW, STATUTE, USAGE OF TRADE, OR COURSE
OF DEALING. THIS WARRANTY APPLIES ONLY TO
PRODUCTS MANUFACTURED BY FRANKLIN AND DOES
NOT INCLUDE BATTERIES, CORROSION OF BATTERY
CONTACTS OR ANY OTHER DAMAGE CAUSED BY
BATTERIES. NEITHER FRANKLIN NOR OUR DEALERS
OR SUPPLIERS SHALL HAVE ANY LIABILITY TO YOU
OR ANY OTHER PERSON OR ENTITY FOR ANY INDI-
RECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL
DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIM-
ITED TO, LOSS OF REVENUE OR PROFIT, LOST OR
DAMAGED DATA OR OTHER COMMERCIAL OR ECO-
NOMIC LOSS, EVEN IF WE HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES, OR THEY ARE
OTHERWISE FORESEEABLE. WE ARE ALSO NOT
RESPONSIBLE FOR CLAIMS BY A THIRD PARTY. OUR
MAXIMUM AGGREGATE LIABILITY TO YOU, AND THAT
OF OUR DEALERS AND SUPPLIERS, SHALL NOT
EXCEED THE AMOUNT PAID BY YOU FOR THE
FRANKLIN PRODUCT AS EVIDENCED BY YOUR PUR-
CHASE RECEIPT. YOU ACKNOWLEDGE THAT THIS IS
A REASONABLE ALLOCATION OF RISK. SOME
STATES/COUNTRIES DO NOT ALLOW THE EXCLU-
SION OR LIMITATION OF LIABILITY FOR CONSE-
QUENTIAL OR INCIDENTAL DAMAGES, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU. IF THE
LAWS OF THE RELEVANT JURISDICTION DO NOT
PERMIT FULL WAIVER OF IMPLIED WARRANTIES,
THEN THE DURATION OF IMPLIED WARRANTIES AND
CONDITIONS ARE LIMITED TO THE DURATION OF
THE EXPRESS WARRANTY GRANTED HEREIN.
(C) WARRANTY SERVICE: UPON DISCOVERING A DEFECT,
YOU MUST CALL FRANKLIN'S CUSTOMER SERVICE DESK,
1-800-266-5626, TO REQUEST A RETURN MERCHANDISE
AUTHORIZATION ("RMA") NUMBER, BEFORE RETURNING
THE PRODUCT (TRANSPORTATION CHARGES PREPAID)
TO:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
IF YOU RETURN A FRANKLIN PRODUCT, PLEASE
INCLUDE A NOTE WITH THE RMA, YOUR NAME,
ADDRESS, TELEPHONE NUMBER, A BRIEF DESCRIPTION
OF THE DEFECT AND A COPY OF YOUR SALES RECEIPT
AS PROOF OF YOUR ORIGINAL DATE OF PURCHASE. YOU
MUST ALSO WRITE THE RMA PROMINENTLY ON THE PACK-
AGE IF YOU RETURN THE PRODUCT, OTHERWISE THERE
MAY BE A LENGTHY DELAY IN THE PROCESSING OF YOUR
RETURN. WE STRONGLY RECOMMEND USING A TRACK-
ABLE FORM OF DELIVERY TO FRANKLIN FOR YOUR
RETURN.
Advertisement
