Troubleshooting - Bowers & Wilkins P3 Series 2 User Manual

5. Cleaning your P3 Series 2 Headphones
Clean your P3 Series 2 Headphones by soaking
a soft cloth in warm water and dabbing the leather
until clean. Do not rub the cloth on the leather. Do
not use cleaning detergents or leather polish as
doing so may cause damage to the product.
6. Trouble shooting
No or intermittent audio
• Make sure that the headphone plug is securely
connected to the source headphone socket (not a
"line out" socket).
• Make sure that the headphone plug connection is
not obstructed by any pr otective case used on
the device.
• Try an alternative audio source.
• Use the supplied universal cable if iPod, iPhone
or iPad microphone and control features are not
required.
Excessive bass
• Disable any audio enhancement features on the
audio source.
Remote and mic not functioning correctly
• Check the iPod, iPhone and iPad compatibility.
• Disconnect and re-connect the headphones to
ensure the connection is secure.
• Test on another compatible product if available
Low volume or poor audio quality
• Ensure the headphones are securely connected.
• Disable any audio enhancement features on the
audio source.
• Make sure the volume level of the audio source is
turned up.
• Try an alternative audio source.
• Check the cable connection within each earpiece.
Sound is only coming from one earpiece
• Disconnect and re-connect the headphones to
ensure the connection is secure.
• Try another audio source.
• Check the cable connection within each earpiece.
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