Registration; Chapter 1: Installing The Dell Poweredge R630 Server - Dell PowerEdge R630 Installing Manual

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• Substitution of a DC power supply in a server must be approved by the Application Product

Manager before any substitution is made. If there is a significant demand for a turnkey solution

with a DC power supply, an Avaya GRIP (Global Requirements Integration Process) request

must be submitted. Partners registered to use this process can submit a GRIP request at

https://portal.avaya.com/apps/grip/partner.asp. Avaya Associates may assist and can find

information about this process at

made for the Avaya application product, not the server model. The decision on whether to

include a turnkey offer with a DC power supply is the responsibility of each Avaya application

Product Manager. The name of the Product Managers for each application is at the bottom of

the application page on the Avaya Global Sales portal.

• Dell's RAID battery is a consumable item that can be purchased as a part without a Service

ticket. Customers are responsible for installing them, the procedure for which is in the

maintaining and troubleshooting document or in appropriate OEM vendor documentation. The

Avaya Service Notice about the RAID battery as consumable is Service Bulletin SB000130.

• Product labels on the servers themselves have the 9-digit base server codes and a base server

description for Avaya Services to service and support. These 9-digit codes differ from the 6-

digit orderable codes under which servers are ordered. On every server package, there is a

Packing Label and a Hierarchy Label. The Hierarchy Label itemizes the stock list in the box of

the 6-digit orderable code and Avaya recommends retaining them for reference.

• Quality assurance - product integrity testing and environmental international restrictions were

completed by Dell and verified with Avaya using Design for Environmental Checklists. The list

includes: batteries, printed wiring boards, plastic parts, product packaging, RoHS, green

requirements, and energy efficiency.

Registration

on page 7

Registration

• Registration is mandatory to receive support from Avaya, as described in the Avaya's SFAP or

SAP policy. Avaya SFAP policy is available at

downloads.avaya.com/css/P8/documents/100075395. Also, you can go to the Avaya Support

website at

http://support.avaya.com

Property Policy.

• Avaya direct customers and Global Business Partners registration must go through the Global

Registration Tool (GRT) process through http://support.avaya.com, directly accessed by:

https://grt.avaya.com/grt/