Troubleshooting - Oregon Scientific WS902 User Manual

TROUBLESHOOTING

The below table lists out some of the problems you could encounter. If you are unable to solve the problem, contact the
Customer Care Centre in your country. Contact us via www2.oregonscientific.com/service/support.asp
Problem
The unit does not
work
The unit does not
work
When setting
functions, the unit
does not respond
The light does not
work
Lamp does not turn
on again immediately
after it has been
switched off
No sound when the
alarm goes on
The radio is
defective / produces
a crackling sound
Alarm did not activate
today, but it did
yesterday
The light wakes me
too early / late
Snooze does not
work
LCD backlight is too
weak to see
There is no sound
after plugging to an
external source
Possible cause
Power supply?
Normal use
Normal use
Light intensity is too low?
Alarm function disabled?
Light bulb is defective?
Light bulb not properly
screwed in?
Normal operations
Alarm function disabled?
Radio is defective?
Positioning of external
antenna?
Broadcast signal is weak?
Alarm function disabled?
Power failure?
Location of unit is not
suitable?
Distance?
Display brightness?
External device?
Connection?
Solution / Remarks
Ensure plug has been properly inserted into the wall socket
Ensure there is no power failure. Check by connecting
another appliance to the wall socket
This is normal as the light bulb generates heat. However,
ensure there is enough ventilation and vents are not
covered as this can pose a fire hazard.
Press RESET at the base of the unit or remove and reinsert
plug into wall socket. The appliance will then be reset to
factory default settings.
Press to increase light intensity
Ensure alarm time is displayed on LCD screen. Press
ALARM to enable.
Replace the light bulb.
Unscrew and screw in the light bulb again.
Allow 3 seconds for the lamp to dim. Please wait until the
lamp reaches the preset intensity level
Ensure alarm time is displayed on LCD screen. If -:- - is
displayed, press ALARM to enable.
If radio has been selected for alarm mode, check that radio
works. Press RADIO after you disable the alarm or press
ALARM.
Change position of external antenna if necessary.
Press RADIO TUNE
Ensure alarm time is displayed on LCD screen. If -:- - is
displayed, press ALARM to enable.
Perhaps there was a power failure which lasted longer than
the capacity of the back up system? The display will show
an incorrect time and alarm will be 00:00. Do settings
again.
It is recommended that the unit is not placed too far and not
lower than your head while in a sleeping position. Make
sure the light is not blocked by bed, duvet or pillow.
Wave your hand in front of the SNOOZE SENSOR at a
distance range of approx. 1cm to 8cm (0.5 to 3 in).
Slide DISPLAY BRIGHTNESS to HIGH.
Make sure external device is playing.
Make sure cable is firmly connected with the external
device and the unit.
5
to search for the correct signal.