Panasonic KX-TG633SK Operating Instructions Manual page 31

Caller ID
Problem
Caller information is not
displayed.
Caller information is displayed
late.
Answering system
Problem
The unit does not record new
messages.
Voicemail
Problem
"New Voice Mail" is shown
on the handset display. How do
I remove this message from the
display?
For assistance, please visit http://shop.panasonic.com/support
Cause/solution
R You must subscribe to Caller ID service. Contact your
phone service provider for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service may not be available in some
areas. Contact your phone service provider for details.
R Depending on your phone service provider, the unit may
display the caller's information at the 2nd ring or later.
Cause/solution
R The answering system is turned off. Turn it on (page 24).
R The message memory is full. Erase unnecessary
messages (page 24).
R The recording time is set to "Greeting only". Change
the setting (page 27).
R Your phone service provider's voicemail service may be
answering your calls before the unit's answering system
can answer your calls. Change the unit's number of rings
setting (page 26) to a lower value, or contact your phone
service provider.
Cause/solution
R Listen your new voicemail messages (page 28).
Depending on your voicemail service provider, you may
need to erase all messages in your voice mailbox in order
to remove this message.
R You can remove this message manually by pressing and
holding # until the unit beeps.
Useful Information
31