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FAQ of Parking System Client Software
1.
Q: The platform requires entrance/exit should be added in pair by default. However, the
number of entrance/exit in most projects may be not exactly equivalent.
A: The entrance/exit should be added in pair. The extra entrance or the exit can be spared
which doesn't associate with capture unit, display screen or barrier. For example, a parking
lot has 2 entrances and 3 exits. Then the user can add 3 pairs of entrances/exits and choose
one entrance to be spared.
2.
Q: How long does the parking overstaying alarm support?
A: The current version supports Max allowed staying hours is 24 hours.
3.
Q: What if the connection breaks between PES and CMS?
A: When the connection between CMS and PES breaks, the data can be saved up to 7 days in
the database.
4.
Q: CMS cannot be installed properly. Why is it?
A: Because CMS should be installed on 64-bit PC. If CMS is installed on 32-bit PC, the
installation would be failed.
Q: Does Web Manager and Web Client can skip to each other 's page without login?
5.
A: In the last version, Users need to exit the admin when switches Web Manager to Web
Client. Web Manager of V3.2.302 integrates module Web Client in Video System so users
can login Web Client directly. Then users can click the homepage icon in upper-left corner
back to Web Manager.
Q: Why does "free spaces" in PSCS keep unchanged when a vehicle enters or exits the
6.
parking lot?
A: Users can check the latest "free spaces" information in the parking system of Web
manager and upper-right corner in PSCS. Generally speaking, free spaces keep unchanged
due to the entry rule was configured into Manual and the user didn't either click open in the
barrier control. When the entry rule was configured into Manual, users need to click the
barrier control in PSCS manually. When the entry rule was configured into Auto, free spaces
would have change automatically.
2
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