Troubleshooting Procedures; Water Related - GE WDSS4120 Technical Service Manual

Top load washer
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Troubleshooting Procedures

To avoid risk of electrical shock, personal injury, or death, disconnect power to washer before servicing, unless
testing requires it.
1. No hot water.
Possible Cause
Hot water supply faucet is closed.
Water supply is cold.
Kinked hot water inlet hose.
Clogged mixing valve screens, or screens in
inlet hose closes to supply faucet.
Clogged pressure hose.
Failed pressure switch.
Failed temperature switch.
Failed hot water side of mixing valve solenoid.
Failed timer.
Failed electronic control.
Broken, loose, shorted or incorrect wiring.
2. No cold water.
Possible Cause
Cold water supply faucet is closed.
Kinked hot water inlet hose.
Clogged mixing valve screens, or screens in
inlet hose closes to supply faucet.
Clogged pressure hose.
Failed pressure switch.
Failed temperature switch.
Failed cold water side of mixing valve solenoid.
Failed timer.
Failed electronic control.
Broken, loose, shorted or incorrect wiring.
3. No warm water.
Possible Cause
No hot water.
No cold water.
Failed mixing valve.
!
W ARNING
Open faucet.
Check water heater
Verify hot water hose is connected to hot side of inlet valve.
Straighten or replace hose.
Disconnect inlet hose and clean or replace screen.
Remove and clean or replace hose
Test switch and replace if failed.
Test switch and replace if failed.
Test solenoid and replace if failed.
Test timer and replace if failed.
Test electronic control and replace if failed.
Refer to appropriate wiring diagram.
Open faucet.
Straighten or replace hose.
Disconnect inlet hose and clean or replace screen.
Remove and clean or replace hose
Test switch and replace if failed.
Test switch and replace if failed.
Test solenoid and replace if failed.
Test timer and replace if failed.
Test electronic control and replace if failed.
Refer to appropriate wiring diagram.
See "No Hot Water" chart.
See "No Cold Water" chart.
Test mixing valve and replace if failed.
15
Result
Result
Result

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