Toshiba Z3030 series Manual page 42

Q
Q
Why is the DTV main menu unavailable?
A
Another mode is selected. Press A/D to select DTV.
Q
Why are some of the menus locked?
A
Lock Menu has been enabled (see 'Parental
Controls' page).
Q
Why is the digital channel locked?
A
The channel has been selected in Locked
Programmes (see 'Digital Settings' section).
Q
Why can only certain digital channels be
viewed?
A
A Favourite list has been selected (see 'Favourite
Programmes' section), set the feature to ALL
PROGS or change channels by using the number buttons.
Q
Why are some of the digital subscription
channels unavailable?
A
Your subscription needs upgrading. Contact your
service provider.
Q
Why is the soundtrack in English when a
different audio language has been selected?
A
The programme is currently being broadcast with
an English soundtrack only.
Q
Why is there incorrect or no sound when in
DTV mode?
A
Press to check if the hard of hearing option
I/II
O
has been selected.
Q
What can be done if the PIN number has been
forgotten?
A
Use the Master PIN code of 1276, then change to
a number of your choice. Ensure that no-one else
can use the Master PIN by removing the Owner's Manual.
uestions
and
A
nswers
Q
Why are there vertical stripes on the screen
when in PC mode?
A
The Sampling clock may need adjustment. Select
PC Setting from the SET UP menu, highlight
Sampling clock and adjust until the lines clear.
Q
Why are there horizontal stripes and/or blurred
images on the screen when in PC mode?
A
The Clock phase may need adjustment. Select
PC Setting from the SET UP menu, highlight
Clock phase and adjust until the picture clears.
Q
Why when digital subtitles have been selected
are they not showing on screen?
A
Subtitles are not currently being transmitted by the
broadcaster.
Q
Why is there no digital text service?
A
The digital programme being viewed is not
broadcasting digital text. Try another digital
programme.
Q
Why are there problems with analogue text?
A
Good performance of text depends on a good
strong broadcast signal. This normally requires a
roof or loft aerial. If the text is unreadable or garbled,
check the aerial. Go to the main index page of the text
service and look for the User Guide. This will explain the
basic operation of text in some detail. If further
information is needed on how to use text see the
text section.
Q
Why are there no analogue text sub-pages?
A
There are none broadcast or they have not yet
loaded. Press the
(See text section).
Q
Why are the four coloured text numbers visible
but no text?
A
Text has been selected whilst viewing an external
source i.e. DVD or VCR. No text will appear on
screen or a box may appear stating no information is
available. Select a broadcasting channel and press
TEXT
to access.
42
continued
button to access.
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