zBoost YX545 SOHO User Manual page 12

zBOOST® YX545 SOHO USER GUIDE
Make sure you keep...
Please keep your sales receipt or other document showing proof of purchase. Attach it to this User Guide and keep
both nearby. Also, keep the original box and packing material in case you need to return your product.
Before requesting repair service...
If red light is on, system is receiving signals from either the mobile device or the base station transceiver which are
too strong for proper operation. Please unplug your system. Re-orient your Signal Antenna and/or Base Unit to
reduce the excessive signal source. Plug your system back in. If still solid red, call customer support 1-800-871-
1612.
To get warranty service...
Warranty service will be provided by Wi-Ex®. If you believe you need service for your unit, contact Wi-Ex® at
1-800-871-1612 or support@wi-ex.com. A representative will go through a diagnostic checklist with you. If it is
determined that the product needs to be returned for service or exchanged, you will receive a return merchandise
authorization (RMA) number. Th e representative will give you complete shipping details. Do not return products
to Wi-Ex® without a Return Authorization Number (RMA).
To get out of warranty service...
To obtain out of warranty service, contact Wi-Ex® at 1-800-871-1612 or support@wi-ex.com for information on
the possibility of any costs for repair or replacement of out-of-warranty products.
Reminder
Record the model and serial number found on the product below:
__________________________________
Model #:
___________________________________
Serial #:
____________________________
Purchase Date:
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