Important Tips - Telecom tg589 User Manual

14. IMPORTANT TIPS

When starting up the Gateway do not press any buttons. Wait for a broadband
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connection to be established first.
Many issues with a broadband connection can be resolved by turning the Gateway off
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for 30 seconds. It can take up to 5 minutes for the connection to re-establish.
Users running Microsoft Windows operating systems should also reboot their
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computers at the same time they reboot the Gateway.
Operate the Gateway on a flat surface and ensure the Gateway is not covered
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by anything and has adequate ventilation at all times.
ADSL broadband customers should:
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Not use telephone extension cables with the Gateway as these cause speed and
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stability problems.
Use the ADSL filter supplied with this Gateway when setting up as old filters can
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cause speed and stability problems.
If you want to network additional devices using the ethernet LAN ports, you require
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one ethernet cable for each device.
WiFi signal strength and range is dependent on physical and environmental factors
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outside of Telecom's control. The following tips will help you optimise your WiFi signal:
Dense obstacles such as walls, floors, ceilings, hot water cylinders, aquariums
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etc. limit WiFi performance and range.
Do not place the Gateway near electronic devices such as microwave ovens,
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cordless phones or wireless transmitters.
Do not place the Gateway in an enclosed space such as a cupboard or under
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a desk.
To benefit from the speed offered by the 802.11n standard, it is recommended to
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connect using 802.11n wireless devices only. Connecting older 802.11b or 802.11g
wireless devices may slow down the speed of your whole WiFi network.
> If you have WiFi coverage issues, you can purchase at your own expense
products such as WiFi range extenders.
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5-0 TEL0592 DEVICE QSG Business VDSL TG589 Modem.indd 16 5/11/13 12:03 PM