Onkyo DV SP504 Instruction Manual page 59

Troubleshooting—Continued
Symptom
No sound?
The picture distorts occa-
sionally?
Picture instability or
noise?
Can't start playback?
Can't watch the
DVD-Video material on a
DVD-Audio disc?
Can't play the multichan-
nel area of a hybrid
SACD?
Can't play MP3 and JPEG
discs?
There's a noise when using
repeat playback.
Possible cause
No Sound from the HDMI OUT?
The Digital/HDMI Audio Out setting is set to
Off.
The DVD player is connected to the DVI jack
on your TV or AV receiver.
The HDMI setting on your TV or AV receiver
is set to DVI.
Your TV or AV receiver doesn't support Dolby
or DTS.
You're playing an SACD.
Your TV or AV receiver doesn't support
88.2 kHz, 96 kHz, 176.4 kHz or 196 kHz
PCM.
No Digital Audio Output?
The Digital/HDMI Audio Out setting is set to
Off.
Your TV or AV receiver doesn't support Dolby
or DTS.
Your TV or AV receiver doesn't support
88.2 kHz, 96 kHz, 176.4 kHz or 196 kHz
PCM.
The disc is dirty.
You're using the Fast Forward or Fast Reverse
function.
The DVD player is connected to your TV via a
VCR or other video equipment whose copy
protection system is affecting the picture.
No disc loaded.
The disc is incompatible.
The disc is upside down.
The disc is not centered in the disc tray.
The disc is dirty.
The disc supports parental lock and the Paren-
tal Lock function is on.
The DVD Priority Contents setting is set to
DVD-AUDIO.
The SACD Priority Contents setting is not set
to Multi ch Area.
The disc is not ISO 9660 Level 2 format.
The disc has not been finalized.
During CD 1-Track Repeat playback, the start
of the next track may be heard.
Remedy
Change the Digital/HDMI Audio Out setting to
either All or PCM (page 48).
You won't hear any sound from the HDMI OUT if
your TV or AV receiver only supports DVI.
Change the HDMI setting on your TV or AV
receiver to HDMI.
Change the Digital/HDMI Audio Out setting to
PCM (page 48).
SACD audio is not output by the HDMI OUT
(page 19).
Change the Linear PCM Out setting to Down Sam-
ple On (page 48).
Change the Digital/HDMI Audio Out setting to
either All or PCM (page 48).
Change the Digital/HDMI Audio Out setting to
PCM (page 48).
Change the Linear PCM Out setting to Down Sam-
ple On (page 48).
Remove the disc and clean it (page 10).
A little picture distortion may occur when using
these functions. This is normal.
Connect the DVD player directly to your TV
(page 20).
Load a disc (page 28).
Load only compatible discs (pages 8, 9).
Load the disc the correct way up (page 28).
Place the disc in the center of the disc tray
(page 28).
Remove the disc and clean it (page 10).
Turn off the Parental Lock function (page 53).
Set the DVD Priority Contents setting to
DVD-VIDEO (page 54).
Set the SACD Priority Contents setting to Multi ch
Area (page 54).
Use only ISO 9660 Level 2 format discs (page 9).
Finalize the disc (page 9).
This is not a malfunction.
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