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Table of Contents
Summary of Contents for Aztec DSL7000GRV(S)
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Page 2: Table Of Contents
Contents STEP 1: Equipment Check STEP 2: Setting Up Your BroadBand Connection STEP BroadBand Connection Settings for Fibre (Optional) STEP Logging in to Your SingNet BroadBand STEP Connecting Wirelessly to SingNet BroadBand (Optional) STEP Setting Up Your mio Voice Technical Support Contact Numbers... -
Page 3: Step 1: Equipment Check
Dear Customer, this guide has been prepared to help you to install SingNet BroadBand service and mio Voice services. STEP 1: Equipment Check The following items are pre-packaged in your Residential Gateway. Note: Existing Singnet BroadBand, mio Plan or mio Home subscribers should already have these items connected to their Residential Gateway. -
Page 4: Step 2: Setting Up Your Broadband Connection
STEP 2: Setting Up Your BroadBand Connection Using Telephone Cable (RJ11), connect the Residential Gateway’s“DSL” Port to the DSL Microfilter’s “DSL” port. Insert the head of the DSL Microfilter into your Telephone the wall socket. Note: You can connect your telephone into the DSL Microfilter’s “Phone”... - Page 5 Using an Ethernet Cable (RJ45), connect to any of the available Residential Gateway’s “LOCAL ETHERNET” ports to your PC’s “ETHERNET” port. Verify that the “ETHERNET” and “BROADBAND” LEDs found in front of the Residential Gateway are light up in GREEN. Note: If the LEDs mentioned in 2.5 are not light up, please check your connections again...
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Page 6: Step 3: Broadband Connection Settings For Fibre (Optional)
STEP 3: BroadBand Connection Settings for Fibre (Optional) Connect the Residential Gateway’s “BROADBAND” Port to the ONT “LAN 1” Port highlighted in Yellow using the Ethernet Cable (RJ45) Note: Switch off the ONT power before you do the set up. For mio TV Set Top Box, personal computer or laptop, please connect it to the “LOCAL ETHERNET”... -
Page 7: Step 4: Logging In To Your Singnet Broadband
STEP 4: Logging in to Your Singnet BroadBand Please confirm that you have the following item on hand before attempting this step. >> SingNet BroadBand Service Letter - This contains your Username and Password which will be used for setting up the SingNet BroadBand. Open your web-browser (e.g. - Page 8 LED Check: The “POWER”, “BROADBAND”, “ETHERNET” and “INTERNET” LEDs should now be stable (not blinking), except GREEN the “ETHERNET” LED, it should be GREEN and blinking. If not, please re-do STEP 4 and ensure that you enter your USER ID and Password correctly.
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Page 9: Step 5: Connecting Wirelessly To Singnet Broadband (Optional)
STEP 5: Connecting Wirelessly to SingNet BroadBand (Optional) Section A: Your Network Name and Key Please take note of two numerical codes which are your Network name and Key with this diagram as a guide. You may fill in these details on the box below for future references. Note: The default wireless encryption option is Mixed WPA2/WPA-PSK. - Page 10 If you are using Windows XP Section B: Double click on the wireless icon on your task bar. You should see the available wireless networks, if you are prompted to use another wireless manager, please refer to section Double click the Network Name of your wireless network (e.g.
- Page 11 You will see the screen on the left if the setup is successful.
- Page 12 If you are using Windows Vista Section C: In Windows Vista, Click on the Start button. Click on Connect To. You will see the screen on the left. Under Show, select “Wireless”.
- Page 13 Find the Network Name of your wireless network (e.g. SINGTEL-0110 Note: 1. Please refer to section A if you are unsure of your Network Name or try refreshing your Network list if you do not see it. Click on the Connect button. Please wait while your computer tries to connect to the Residential Gateway.
- Page 14 Please wait while your computer authenticate your wireless network. Your wireless connection succesfully configured when you see the screen on the left. Make sure that “Save this network” is selected. Note: This option will save your Network Key. If you do not enable this option, you will always be prompted to enter the key.
- Page 15 If you are using Windows Section D: On the right hand side of the task bar, click on the wireless network icon like the one on the left. You will see a window of the available networks, locate and select your own wireless network e.g.
- Page 16 On the Select Network Location click on “Home Network”. Click on the“Close” button to complete the setup and close the window. You will see the wireless icon on the taskbar, like the one on the left, once the wireless is successfully connected.
- Page 17 For Other Wireless Managers Section E: Configuration of most Wireless Managers requires your Network Name and Key. Follow the steps below or refer to the user manual of your wireless adapter for advanced instructions. Open your default or preferred Wireless Manager. Look for your Network Name and double click on it.
- Page 18 Welcome to your FREE exPRESS Portal Section F: Stay close to the people and memories that matter most to you. www.express.singtel.com Visit and log in with your SingNet email and password. First time users will see a guided tour.
- Page 19 Your home screen - Play and discover new possibilities Once logged in, non-Fibre customers will see the screen below. If you are a Fibre customer, you will see a slightly different interface (refer to the “Quick Guide to exStream” leaflet). To start a service, double-click on the services’...
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Page 20: Using Widgets
Using Widgets You can start using the widget once it’s opened. Store and Share allows you to store, share and retrieve files online, anywhere you are. You can also back up your phone contacts and computer files. If you’ve signed up for the service, you can start using it immediately. When you’re done, click on the “x”... - Page 21 More fun services Check out these other interesting widgets to help keep your friends close! Universal Inbox Pull together your social networks and emails all in one page. Check out your friend’s latest updates and pictures. Update your status or upload your photos to multiple social networks at once.
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Page 22: Step 6: Setting Up Your Mio Voice
STEP 6: Setting Up Your mio Voice New subscribers for mio Voice will automatically be configured with the service. The “VOICE“ LED on the Residential Gateway will turn on after 10 minutes upon successful configuration of your BroadBand service. Thereafter, customers may proceed to connect their supported telephones following the steps below. - Page 23 Important Tips: Ensure that all active telephone extensions are fixed with DSL microfilters for stable and reliable internet experience. The DSL microfilter can be seen in Step 1 - Equipment Check. Remember the Network Name (SSID) and Network Key of the wireless setup. For more information, please refer to Step 5 - Section A - You Network Name and Key.
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Page 24: Technical Support Contact Numbers
Technical Support Contact Numbers Customer Care Customer Care Hotline: 1688 Service Center Address: Monday to Sunday and Public Holidays: 31 Ubi Road 1 Aztech Building 8:00 AM to 12:00MN Lobby A Ground Floor Singapore 40864 For Business ADSL Customers: 1606 then select option 2 Hotline: 654 22 (Available at all times) Email: support@aztech.com...