Common Problems - Dell E2014T User Manual

Common Problems

The following table contains information about resolving common monitor
problems.
Common
Symptoms
No Video
(Power light off)
No Video
(Power light on)
Poor Focus
Shaky/Jittery
Video
Missing Pixels
Stuck-on Pixels
What You
Possible Solutions
Experience
• Make sure the display cable connecting
• Make sure the power outlet is functioning
No picture
• Make sure the power button is not pressed-in.
• Make sure the correct input source is selected
• Check the Power Button LED option under
• Increase brightness and contrast using OSD.
• Perform monitor self-test.
• Check for bent or broken pins on the
No picture or
no brightness
• Run the built-in diagnostics.
• Make sure the correct input source is selected
• Perform Auto Adjust using OSD.
• Adjust the Phase and Pixel Clock using OSD.
Picture is
• Eliminate video extension cables.
fuzzy, blurry, or
• Reset the monitor to factory settings.
ghosting
• Change the video resolution to the correct
• Perform Auto Adjust using OSD.
• Adjust the Phase and Pixel Clock using OSD.
Wavy picture or
• Reset the monitor to factory settings.
fine movement
• Check environmental factors.
• Relocate the monitor and test in another
• Turn off the monitor, disconnect and
LCD screen has
• Pixel that is permanently off is a natural defect
spots
For more information on Dell Monitor Quality
and Pixel Policy, see Dell support site at
com/support/monitors.
the monitor and the computer is properly
connected and secure.
properly using any other electrical equipment.
using the Input Source Select button.
Energy Settings in OSD Menu.
display cable and the ports.
using the Input Source Select button.
aspect ratio (16:9).
room.
reconnect the power cable, and turn on the
monitor.
that can occur in LCD technology.
Troubleshooting
dell.
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