oticon DUAL Instructions For Use Manual
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oticon DUAL Instructions For Use Manual

oticon DUAL Instructions For Use Manual

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INSTRUCTIONS FOR USE
CONNECT/MINI

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Summary of Contents for oticon DUAL

  • Page 1 INSTRUCTIONS FOR USE CONNECT/MINI...

  • Page 2: Thank You

    Thank you Thank you for choosing our product as your means to better hearing. To support your efforts, we have put great care and attention into making sure that your new hearing instruments are of the highest quality and that they are easy to use and maintain.

  • Page 3: Table Of Contents

    Contents Instrument View Turning your instruments ON and OFF Putting on the hearing instrument Changing batteries AutoPhone Caring for your hearing instrument Daily maintenance Micro Mould Daily maintenance with domes Using your hearing instrument Common problems and their solutions International Warranty Warnings Yellow Pages...
  • Page 4 IMPORTANT NOTICE Please familiarise yourself with the entire contents of this booklet before using your hearing instruments. It contains instructions and important informa tion about the use and handling of your instruments and batterie.

  • Page 5: Instrument View

    Instrument View Microphone Speaker unit openings Sound outlet Battery door Ear grip Your ear piece: Open dome: Power dome: 10mm Micro mould Battery size: 10 12mm Plus dome Battery size: 312 10mm...

  • Page 6: Turning Your Instruments On And Off

    With Dual Connect (312 size battery) the hearing instrument will turn off when the battery door is half way open - you are able to feel a soft click. With Dual Mini (10 size battery) the battery door must be fully opened to turn off the instrument.

  • Page 8: Putting On The Hearing Instrument

    Putting on the hearing instrument Turn the instrument on. Place the speaker, with the ear piece attached, into your ear first and then place the amplifier behind your ear. If the instrument comes with a Micro Mould, make sure that the coloured dot (blue or red) on the mould is facing towards the amplifier unit (upwards) to ensure a correct position in the ear canal.
  • Page 9 Left/right indicator Concha...

  • Page 10: Changing Batteries

    Changing batteries Your Dual hearing device uses either a size 10 or 312 battery. A worn out battery should be removed immediately and disposed of according to local regulations. When the battery power is low, you will hear 2 beeps. This pre-warning starts when the battery has only a few hours of operation left.
  • Page 11 To replace the battery, follow these instructions: • Open the battery door completely by pushing the raised edge in the bottom of the instrument. Remove the old battery. • Remove the sticky label from the + side of the new battery. •...

  • Page 12: Autophone

    AutoPhone Your hearing instrument may have a built-in AutoPhone functionality. When the hearing instrument is close to a telephone receiver, the AutoPhone will activate a Phone Program. When the Phone Program is activated you will hear a number of beeps. When you end your telephone conversation, the hearing instrument will automati- cally return to the previous program.
  • Page 13 WARNING If you use an AutoPhone magnet: • Keep magnets out of reach of children and pets. If a magnet is swallowed, see a doctor immediately. • Do not wear the magnet in a breast pocket and always keep it 30 cm away from active implantable devices.

  • Page 14: Caring For Your Hearing Instrument

    Caring for your hearing instrument Your ear canal produces ear wax (cerumen) which may clog up the earpiece. Therefore your hearing instrument contains a filter to prevent wax accumulation. Consult your Hear- ing Care Professional for instructions about the specific wax protection system in your hearing instrument and how it can be replaced.
  • Page 15 Cleaning the instrument A range of dedicated cleaning tools is prepared for the special purpose of cleaning the instrument. These should be used to ensure the best care and performance of your hearing instruments. Cover Brush Handle Use the cloth to wipe clean the surface of the instruments. Replace the brush when necessary.

  • Page 16: Daily Maintenance Micro Mould

    Daily maintenance Micro Mould The Micro Mould should be cleaned regularly: • Clean the ventilation opening by pressing the brush through the hole while twisting it slightly. The hearing instrument itself and Micro Mould must never be washed or immersed in water or other liquids!
  • Page 18 Replace the wax protection system Remove the tool from the shell. The tool has two ends, one with a new filter (A) and one with the removal tool (B). Insert the removal tool into the sound outlet of the Micro Mould. Pull the used wax filter out slowly keeping the tool straight.

  • Page 20: Daily Maintenance With Domes

    Daily maintenance with domes Clean the speaker unit daily. Use the cloth and rub off any earwax. The dome should not be cleaned. When you require a fresh, clean dome, remove the existing one and put on a fresh one. We recommend the dome to be replaced at least once a month or as directed by your Hearing Care Professional.
  • Page 21 Changing the dome The dome is easy to replace. Use a finger nail and hold the bottom of the dome. Then pull it off. Place the new dome on the speaker and ensure that it is fastened securely.
  • Page 22 Under the dome you will notice a white wax filter attached to the end of the speaker. This is a wax filter that will keep debris from damaging the speaker. If this filter becomes clogged, contact your Hearing Care Professional for service and replacement of the filter. Wax filter IMPORTANT NOTICE The dome is made of a soft, medically approved material.
  • Page 23 Avoiding heat, humidity and chemicals Your hearing instruments must never be exposed to extreme heat e.g. left inside a parked car in the sun. They must never be exposed to a lot of moisture e.g. steam baths, showers or heavy rain. Nor must they be dried in microwave ovens or other ovens. Wipe the batteries carefully if moisture is present as it may affect their performance.

  • Page 24: Using Your Hearing Instrument

    Using your hearing instrument It takes time to adjust to a new hearing instrument. How long this adjustment takes differs from person to person. It will depend on a number of factors, such as whether you have had a hearing instrument before and the degree of your hearing loss. Six easy steps to better hearing 1.
  • Page 25 2. Conversation with another person Sit with someone else in a quiet room. Face each other so you can read facial expres- sions easily. You may experience new speech sounds, which can seem a little disturbing in the beginning. However, after the brain has adapted to the new speech sounds, you should hear speech clearer.
  • Page 26 5. Using the telephone When using the telephone tilt the receiver edge lightly on your cheek-bone in order to let the sound flow directly into the hearing instrument microphone opening. This way, the hearing ïnstrument will not whistle and you ensure the best conditions to understand the conversation.
  • Page 27 6. Wireless and mobile phones Your hearing instrument is designed to comply with the most stringent Standards of International Electromagnetic Compatibility. However not all mobile phones are hearing instrument compatible. The varying degree of disturbance can be due to the nature of your particular mobile phone.
  • Page 28 Use your hearing instruments all day long The best way to ensure better hearing is to practice listening until you can wear your hearing instruments comfortably all day. In most cases, infrequent use of hearing instruments does not give you the full benefit. Your hearing instruments will not restore normal hearing.
  • Page 29 The most important benefits of wearing two hearing instruments are: • Your ability to localize sounds will improve. • It will be easier to understand speech in noisy surroundings. • You will experience a fuller, more comfortable sound picture.

  • Page 30: Common Problems And Their Solutions

    Common problems and their solutions Symptom Possible causes No sound Worn-out battery Clogged sound outlet Intermittent or Clogged sound outlet reduced sound Moisture Worn-out battery Squealing Hearing instrument inserted improperly noise Ear wax accumulated in ear canal If none of the above solutions solves the problem, ask your Hearing Care Professional for assistance.
  • Page 31 Solutions Change battery pg. 10 Clean MicroMould or dome pg. 16 & 20 Consider replacing wax protection or dome pg. 18 & 20 Clean MicroMould or dome pg. 16 & 20 Wipe battery and instrument with dry cloth pg. 23 Change battery pg.

  • Page 32: International Warranty

    International Warranty Oticon hearing instruments are covered by a limited warranty issued by the manufacturer for a period of 12 months from the date of delivery. This limited warranty covers manu- facturing and material defects in the hearing instrument itself, but not accessories such as batteries, tubing, earwax filters etc.

  • Page 33: Warranty Certificate

    Warranty Certificate Name of Owner: Dispenser: Dispenser Address: Dispenser Phone: Purchase Date: Warranty Period: Month: Model Left: Serial no.: Model Right: Serial no.: Battery Size:...
  • Page 35 Product approval, precautions and markings The hearing instrument may contain a radio transmitter using short range magnetic induction technology working at 3.84 MHz. The magnetic field strength of the transmitter is < -42 dBμA/m @ 10m. The emission power from the radio system is well below international emission limits for human exposure.
  • Page 36 Changes or modifications not expressly approved by the party responsible for compli- ance could void the user’s authority to operate the equipment. * This module is not applicable to Dual m9, Dual m7 and Dual m5...
  • Page 37 Warnings You should familiarize yourself fully with the following general warnings and the entire contents of this booklet before using your hearing instruments. Hearing instruments and batteries can be dangerous if swallowed or used improperly. Such actions can result in severe injury, permanent hearing loss, or can even be fatal. •...
  • Page 38 • Never put your hearing instruments or batteries in your mouth for any reason, as they are slippery and could be swallowed by accident. If a battery or hearing device is swallowed, see a doctor immediately. Misusage • Hearing instruments should be used only as directed and adjusted by your Hearing Care Professional.
  • Page 39 Dysfunction in hearing instruments • Hearing instruments may stop functioning, for instance if the batteries have expired or if the receiver/loudspeaker is blocked by moisture or earwax. You should be aware of this possibility, in particular when you are in traffic or otherwise dependent on warning sounds.
  • Page 40 Possible side effects • Hearing instruments may cause an accelerated accumulation of cerumen (ear wax). • The otherwise non-allergenic materials used in hearing instruments may in rare cases cause a skin irritation. Consult a doctor if you experience any of these side effects. Wax protection system •...
  • Page 41 Hereby, Oticon A/S declare that this hearing instrument is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Declaration of comformity is available at: Oticon A/S Kongebakken 9 DK-2765 Smørum Denmark www.oticon.com 0543 0682 Waste from electronic...

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