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Issues
TV is tilted to the
right or left side.
There are difficulties
assembling the stand
base.
The
Broadcasting
menu is grey out
(unavailable).
Your settings are lost
after 5 minutes or
every time the TV is
turned off.
You have intermittent
loss of audio or
video.
You see small
particles when you
look closely at the
edge of the frame of
the TV.
The
menu is not
PIP
available.
You turned the TV off
45 minutes ago, and
it turned on again.
The message
"
" or
Scrambled Signal
"
"
Weak or No Signal
appears.
There are recurrent
picture/sound issues.
A reaction may occur
between the rubber
cushion pads on the
base stand and the
top finish of some
furniture.
The message "
This file
may not be playable
" appears.
properly.
- You can keep your TV in optimum operating condition by upgrading to the latest firmware
(www.samsung.com → support) by USB.
- This TFT LED panel uses a panel consisting of sub pixels which require sophisticated
technology to produce. However, there may be a few bright or dark pixels on the screen.
These pixels will have no impact on the performance of the product.
Remove the stand base from the TV and reassemble it.
•
Make sure the TV is placed on a flat surface. If you cannot remove
•
the screws from the TV, please use a magnetized screw driver.
The
menu is only available when the TV source is
Broadcasting
•
selected.
If the TV is in the
Store Demo
•
settings every 5 minutes. If you want to change the settings from
mode to
Store Demo
mode, and go to
TV
Check the cable connections and reconnect them.
•
Loss of audio or video can be caused by using overly rigid or thick
•
cables. Make sure the cables are flexible enough for long term use.
If mounting the TV to the wall, we recommend using cables with
90 degree connectors.
This is part of the product's design and is not a defect.
•
functionality is only available when you are using a HDMI or
PIP
•
components source.
It is normal. The TV operates the OTA (Over The Aerial) function
•
itself to upgrade firmware downloaded whilst your watching TV.
If you are using a CAM CARD (CI/CI+), check that it is installed into
•
the common interface slot.
If there is still a problem, pull the CAM CARD out of the TV and
•
insert it into the slot again.
Check and change the signal/source.
•
To prevent this, use felt pads on any surface of the TV that comes
•
in direct contact with furniture.
This may appear because of high bit rate of content. Content
•
generally will play but could experience some playability issue.
English - 25
Solutions and Explanations
mode, it will reset audio and picture
SOURCE
, press the
Home Use
→
→
MENU
Support
Use Mode
button to select
.
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