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Issues
When changing
channels, the picture
freezes or is distorted
or delayed.
Sound Quality
There is no sound or
the sound is too low
at maximum volume.
The picture is good
but there is no
sound.
The speakers
are making an
inappropriate noise.
No Picture, No Video
The TV will not turn
on.
The TV turns off
automatically.
If connected with a cable box, please try to reset the cable box.
•
Reconnect the AC cord and wait until the cable box reboots. It
may take up to 20 minutes.
Set the output resolution of the cable box to 1080i or 720p.
•
First of all, please perform the
audio is properly operating. (go to
)
Sound Test
If the audio is ok, the sound problem may be caused by the source or
signal.
Please check the volume of the device (Cable/Sat Box, DVD, Blu-
•
ray etc) connected to your TV.
Set the
Speaker Select
•
If you are using an external device, make sure the audio cables are
•
connected to the correct audio input jacks on the TV.
If you are using an external device, check the device's audio output
•
option (ex. you may need to change your cable box's audio option
to HDMI when you have a HDMI connected to your TV).
If you are using a DVI to HDMI cable, a separate audio cable is
•
required.
Reboot the connected device by reconnecting the device's power
•
cable.
Check the cable connections. Make sure a video cable is not
•
connected to an audio input.
For aerial or cable connections, check the signal strength. Low
•
signal level may cause sound distortion.
Make sure the AC power cord is securely plugged in to the wall
•
outlet and the TV.
Make sure the wall outlet is working.
•
Try pressing the P button on the TV to make sure the problem is
•
not the remote. If the TV turns on, refer to "The remote control
does not work" below.
Ensure the
Sleep Timer
•
If your PC is connected to the TV, check your PC power settings.
•
Make sure the AC power cord is plugged in securely to the wall
•
outlet and the TV.
No Signal Power Off
•
by the TV for a specified period time.
TV if there has been no user input in four hours.
English - 23
Solutions and Explanations
to confirm that your TV
Sound Test
-
MENU
Support
option to
TV Speaker
is set to
in the
Off
turns off the TV if no signal has been received
Auto Power Off
-
Self Diagnosis
in the sound menu.
menu.
Time
turns off the
-
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