Samsung HT-J4200 User Manual page 40

Appendix
Symptom
Video plays intermittently.
The DLNA connection
between the TV and PC is
unstable.
BD-LIVE
The home cinema cannot
connect to the BD-LIVE
server.
When using the BD-LIVE
service, an error occurs.
When the factory default settings are restored, all stored user BD data is deleted.
✎
• Check if the network is stable.
• Check if the network cable is properly connected and if the network is overloaded.
• IP addresses under the same subnetwork should be unique, otherwise IP collision
can cause an unstable connection.
• Check if you have a firewall enabled.
If so, disable the firewall function.
• Test whether the network connection is active by using the Network Status
function.
• Check whether a USB memory device is connected to the product.
• The memory device must have at least 1GB of free space to accommodate the
BD-LIVE service.
You can check the available size in BD Data Management. (See page 32)
• See if the BD-Live Internet Connection option is set to Allow(All).
• If all above fails, contact the contents provider or update to the latest firmware.
• The USB memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 32)
40
- English
Check/Remedy